Full-Time
Laundry Attendant
Terranea Resort
Luxury oceanfront resort and hospitality
Compensation Overview
$22.28/hr
Rancho Palos Verdes, CA, USA
In Person
Category
 Cleaning & Custodial Services |
|---|
Required Skills
Inventory Management
Requirements
- Fluency in English, both verbal and non-verbal.
- Ability to count.
- Ability to perform job functions with attention to detail, speed, and accuracy.
- Ability to prioritize and organize work.
- Ability to remain calm, think clearly, and resolve problems using good judgment.
- Ability to follow directions thoroughly.
- Ability to understand guests' service needs.
- Ability to work cohesively with co-workers as part of a team.
- Ability to work with minimal supervision.
- Ability to maintain confidentiality of guest information and pertinent hotel data.
Responsibilities
- Process soiled hotel bed linens, terry, and food-and-beverage linens using laundry and dry-cleaning machinery according to hotel standards.
- Maintain knowledge of and comply with departmental policies, service procedures, and standards.
- Respond promptly to and acknowledge guests.
- Maintain knowledge of equipment maintenance and use equipment only as intended.
- Anticipate guest needs and maintain positive guest relations.
- Answer guest inquiries about hotel services, features, local attractions, and activities.
- Resolve guest complaints and ensure guest satisfaction.
- Monitor and maintain cleanliness, satisfaction, and organization of assigned work areas.
- Use cleaning chemicals according to Occupational Safety and Health Administration regulations and hotel requirements.
- Follow health department, sanitation, and safety regulations.
- Set up and organize the workstation with designated supplies and equipment and replenish them as needed.
- Monitor chemical and water usage to maximize consumption.
- Separate soiled bed linen, terry, and food-and-beverage table linen; bundle and document the amounts in each bundle.
- Sort stained or damaged items and determine whether they should be rewashed or discarded; maintain an inventory of discarded items.
- Remove debris from floors after each sorting.
- Weigh each bundle of soiled linen and place the designated weights in laundry machines.
- Operate laundry machines and add designated chemicals according to specified amounts, times, and temperatures.
- Remove washed articles from washing machines after cycles are complete, inspect cleanliness, and place them in clean carts.
- Transport washed linen to dryers, load dryers according to load size, and set times and temperatures for the articles being dried.
- Remove dried articles from dryers and transport them in clean linen carts to the appropriate finishing area.
- Operate folder and ironing machines and inspect articles for cleanliness and condition during processing.
- Separate damaged or stained articles.
- Fold clean articles, stack them by type and size, and place stacks in designated distribution areas.
- Issue clean table linens and service towels or rags to Food and Beverage personnel.
- Document and process guest requests for laundry, dry cleaning, and pressing of garments, hotel uniforms, and designated management garments.
- Operate dry-cleaning equipment and use specified chemicals; process and finish garments according to garment labels.
- Separate stained or damaged hotel uniforms and determine whether they require repair, re-cleaning, or disposal; maintain an inventory of discarded uniforms.
- Maintain accurate poundage records for dry cleaning and laundry.
- Report faulty equipment, damaged garments or linen, shortages, maintenance needs, safety hazards, and other problems to the supervisor.
- Remove lint and debris from dryer filters and change filters.
- Transport trash containers to the dumpster, empty and clean them, and follow recycling procedures.
- Break down and clean work areas and equipment.
- Use designated chemicals, supplies, and equipment to clean the laundry-room floor.
- Restock chemicals for the next shift as assigned.
Desired Qualifications
- One year of experience is preferred.
Terranea Resort is a luxury oceanfront destination on the Palos Verdes Peninsula in Southern California. The property combines guest rooms, suites, villas and residences with restaurants, a spa, golf, pools, outdoor activities and meeting venues. Hospitality, culinary, wellness and events teams serve leisure travelers, local guests and group programs across the resort. Terranea’s identity is an integrated destination experience rather than a standalone hotel, with lodging supported by extensive dining, recreation and event operations. Service delivery depends on clinical, operational and administrative teams working across its care settings.
Company Size
N/A
Company Stage
N/A
Total Funding
N/A
Headquarters
N/A
Founded
N/A