Innovation Enablement Manager
ABM UK
Innovation Enablement Manager
ABM UK
Cleans and maintains UK workplaces and airports
ABM UK · Hounslow, United Kingdom · Full-time · Posted 2026-09-29
Workplace: on_site
Department: All Roles - Susan Mason-Thomas
REPORTING TO: VP, Technology UK&I and dotted line reporting to Head of Products, Partnerships & Innovation
LOCATION: Heathrow (with travel across UK & Ireland as needed)
SHIFT PATTERN: 40 hours per week. Monday to Friday
SALARY: Competitive
If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at [email protected]. We're here to help!
ROLE OVERVIEW AND PURPOSE
The Manager, Innovation Enablement – UK & Ireland is responsible for translating enterprise technology and innovation solutions into scaled, value-generating outcomes across the UK & Ireland business. This role serves as a critical bridge between centralized Product, Technology, and Innovation teams and regional UK&I leadership and operations.
The role has two core mandates:
1. Enable and scale existing enterprise solutions across UK&I through hands-on implementation, training, change management, and integration support.
2. Identify solution gaps and partner with central innovation and product teams to design, pilot, and validate new solutions that can be incorporated into the enterprise roadmap.
Success in this role requires strong execution capability, comfort operating across organizational boundaries, and the ability to balance strategic alignment with practical, on-the-ground delivery.
KEY RESPONSIBILITIES
. Enterprise Solution Enablement & Scaling
Lead the regional implementation and scaling of enterprise technology and innovation solutions across UK & Ireland.
Act as the primary UK&I liaison to centralized Product and Innovation teams for solution rollout.
Partner with UK&I leadership to drive adoption through:
On-the-ground training and enablement
Change management and stakeholder alignment
Identification of process, data, and systems integration needs
Monitor adoption, performance, and ROI of deployed solutions; surface insights and improvement opportunities to central teams.
Ensure solutions are adapted (where appropriate) to meet local regulatory, operational, and market needs while maintaining enterprise standards.
2. Innovation Gap Identification & Piloting
Identify unmet needs or capability gaps where no enterprise solution currently exists.
Collaborate with UK&I business leaders to define clear problem statements and success criteria.
Partner with central innovation and product leads to:
Shape roadmap inputs
Identify solutions for piloting
Design and execute pilots in UK&I
Validate business value, scalability, and operational fit
Support the innovation team with driving the on-the-ground pilot activity, including vendor coordination (where applicable), stakeholder engagement, and performance measurement.
3. Stakeholder & Change Leadership
Serve as a trusted partner to UK&I leadership teams, helping them understand, adopt, and champion new technologies.
Align regional priorities with enterprise technology and innovation strategy.
Communicate effectively across technical and non-technical audiences, ensuring clarity on goals, progress, and outcomes.
REQUIRED SKILLS AND EXPERIENCE
Required
5–8+ years of experience in technology enablement, innovation, product operations, consulting, or digital transformation roles.
Proven experience implementing and scaling enterprise solutions in complex, matrixed organizations.
Strong change management and stakeholder management capabilities.
Experience working closely with product, engineering, or innovation teams without being a hands-on developer.
Ability to operate independently and drive execution in a regional, field-facing role.
Preferred
Experience running pilots or proofs of concept for new technologies.
Background in facilities management, B2B services, or asset-heavy industries (helpful but not required).
Familiarity with enterprise platforms, data integrations, or workflow tools.
Experience working across global / regional organizational models.
WHAT SUCCESS LOOKS LIKE (12-18 MONTHS)
Enterprise solutions are successfully adopted and scaled across UK&I with measurable business impact.
UK&I leaders view the role as a trusted partner in technology and innovation adoption.
Clear, high-quality inputs from UK&I are shaping the central innovation and product roadmap.
Pilots launched in UK&I are well-run, data-driven, and inform enterprise investment decisions.
We’re proud to offer a great range of benefits including:
Access Perks at Work, our innovative employee app where you can find:
Perks: discounts, gift cards, cashback, and exclusive offers
For more information about ABM’s benefits, visit our
About ABM:
ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.
For more information, visit .
ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Powered by Workable
ABM UK cleans, maintains and secures buildings across the UK and Ireland, including offices, hospitals, data centers, airports and rail stations. Its accessible travel teams guide disabled passengers through airports, while its bus services move passengers and crews around transport hubs. Clients pay under service contracts for on-site operations and engineering work on heating, cooling, electrical systems and electric vehicle chargers. Sensors help teams track building conditions, and the ABM Connect platform combines operating data with service reports for clients. Its UK business dates to 1987 and is headquartered at London Heathrow Airport in Hounslow, as part of US-based ABM Industries.
Explore more opportunities at ABM UK