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WellSky

Healthcare software and care coordination services

Consultant 2

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeOverland Park, KS, USANo salary listed

About the Job

Requirements

  • A bachelor's degree or equivalent work experience is required.
  • At least 2–4 years of relevant work experience is required.
  • Applicants must be legally authorized to work in the United States; employment eligibility will be verified at hire.
  • The role requires working in accordance with applicable security policies and procedures to safeguard company and client information.
  • The role requires the ability to sit and view a computer screen for extended periods.
  • The role requires willingness to travel up to 25% based on business needs and to work additional or irregular hours as needed.

Responsibilities

  • Collaborate with project teams and client personnel to complete implementation tasks throughout the project lifecycle.
  • Organize requirements-gathering sessions, including analyzing current solution workflows, designs, and mapping processes.
  • Facilitate client meetings to understand business objectives and challenges, and suggest workflow modifications to optimize the solution for client goals.
  • Advise clients and review a variety of factors for solution customization and configuration to enhance user experience.
  • Provide hands-on training to designated client members and guide them through solution functionalities and features to increase proficiency.
  • Troubleshoot and resolve minor issues, and determine which issues need to be escalated to internal technical teams.
  • Perform other assigned job duties.

Desired Qualifications

  • Experience in the home health industry.
  • Proficiency with Salesforce, including reporting, case management, and workflow tracking.
  • Experience with billing processes and/or revenue cycle management within healthcare settings.

About the Company

WellSky

Healthcare software and care coordination services

WellSky provides software and services for health and community care, serving hospitals, home care providers, medical practices, facilities, and human-services programs. Its core product, the WellSky Value Based Care Suite, connects with any EHR to improve care coordination and patient outcomes, while other offerings support community care, state programs, Medicaid waivers, vocational rehabilitation, and Older Americans Act services; plus consulting, compliance, education, outsourced services, coding, and revenue cycle management. It differentiates itself by pairing clinical software with human-services support in an integrated suite that covers care delivery, social services, and administrative needs. The company aims to help healthcare and community-care organizations operate more efficiently and enhance the quality of life for individuals through practical, integrated solutions.

Company size
1,001-5,000
Company stage
Debt Financing
Total funding
$42M
Headquarters
Reston, VA
Founded
1980

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