A

Amazon

Sells products online and rents cloud computing

Senior Account Manager

Full-TimeUpdated on 10/15/2026
No salary listed
Mid, Senior
Bachelor's, Master's
Tokyo, Japan
HybridFrequent travel to delivery sites and partners, including business trips within and outside Japan; remote work is also common.
Sales & Account ManagementBusiness Development & Partnerships

About the job

Requirements
  • A bachelor's degree is required.
  • At least four years of experience in program management, account or vendor management, logistics, operations, supply chain, transportation, or equivalent experience is required.
  • Advanced proficiency in Microsoft Office is required.
  • Business-level Japanese and English proficiency is required.
Responsibilities
  • Build a strategic network expansion plan in collaboration with internal stakeholders, including operations, planning, legal, and finance teams.
  • Develop and manage sales plays for an effective account management process.
  • Manage and develop Delivery Service Partners, building relationships and growing the AMXL network through these partners.
  • Manage complex operational and contractual negotiations.
  • Prepare and manage the accounts payable process.
  • Lead partner engagement to improve delivery quality, driver safety, and working environments.
  • Work with regional leadership teams to develop strategic partner account management plans for the partner portfolio.
  • Understand industry safety and regulatory requirements, and work with internal teams to develop and execute partner account plans.
  • Prepare and provide insights for business reviews to senior management about progress and roadblocks.
  • Visit delivery stations to support operations and review network metrics; travel to existing and potential partners to gather insights and recommend network expansion.
  • Use daily operational data to inform decisions and provide input to stakeholders to improve customer experiences.
  • Travel within and outside Japan as required to strengthen partner relationships and develop role-related knowledge.
  • Develop strategic network expansion plans and collaborate with internal stakeholders.
  • Develop new delivery partners and build trusted relationships; negotiate pricing and execute contracts with delivery partners.
  • Review and prepare partner payments.
  • Visit delivery sites frequently to understand operations and support partners in meeting contracted delivery quality.
  • Implement measures to improve driver safety, working conditions, and motivation.
  • Incorporate feedback from delivery partners and drivers into operational improvements.
  • Develop and execute partner account plans in consideration of industry regulations.
  • Provide information for and prepare reports for leadership.
Desired Qualifications
  • Demonstrated ability to work in an ambiguous environment.
  • Advanced knowledge of analytical tools such as SQL, Tableau, Microsoft Excel, or Microsoft Access.
  • A master's degree.
  • At least two years of product management experience.

About the company

Amazon runs the largest online store in the United States and rents cloud computing to businesses and governments through Amazon Web Services. AWS pioneered renting computing power over the internet, and Amazon built its own delivery network to get orders to customers quickly. Shoppers buy from Amazon and from independent sellers on its store, and Prime members pay a subscription for fast free shipping, streaming video and music, and other perks. AWS rents out computing power, storage, databases, and AI tools so companies can run software without owning servers, and Amazon also makes Kindle e-readers and Echo speakers with the Alexa assistant. Jeff Bezos founded Amazon in 1994, and it is based in Seattle, Washington.

Company Size

10,001+

Company Stage

IPO

Headquarters

Seattle, Washington

Founded

1994

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Simplify Jobs

Simplify's Take

What believers are saying

  • AI drives growth: AWS's AI and custom-chip sales each more than doubled, passing $25 billion a year by June 2026.
  • Stock grants gained value: shares hit a record in August 2026, making Amazon the fifth company to reach $3 trillion.
  • Ads are a third engine beside stores and AWS: they grew 26% to $19.8 billion in the June 2026 quarter.

What critics are saying

  • AWS's lead is shrinking: in the June 2026 quarter, Google Cloud grew 82% and Microsoft's Azure 43%, versus AWS's 37%.
  • Job security has slipped: Amazon cut 30,000 corporate jobs in October 2025 and January 2026 to reduce management layers.
  • Expect five office days a week: Amazon ended its three-day hybrid policy for corporate staff in January 2025.

What makes Amazon unique

  • Most of Amazon's profit comes from cloud: AWS made 21% of sales but 60% of operating profit in mid-2026.
  • Amazon is America's biggest parcel carrier by volume: it handled 6.9 billion packages in 2025, more than the Postal Service.
  • Writing matters more than slides: Amazon meetings open with silent reading of a six-page memo instead of PowerPoint.

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Benefits

Flexible Work Hours

Company Equity

Growth & Insights and Company News

Headcount

6 month growth

2%

1 year growth

2%

2 year growth

1%
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