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iGATE Technology

Outsourcing partner delivering customized IT solutions

Senior AI Agent Engineer

AI Application EngineeringConfirmed live in the last 24 hours
Full-timeIslamabad, Islamabad Capital Territory, PakistanNo salary listedIn-person

About the Job

Requirements

  • At least 3 years of professional software engineering experience building and deploying enterprise AI agents, agentic systems, or intelligent automation platforms.
  • Demonstrated success shipping production AI solutions with measurable business impact, rather than only proof-of-concept work.
  • Hands-on experience in several of customer support, sales, human resources, finance, procurement, supply chain, IT service desk, document intelligence, or knowledge management automation.
  • Strong understanding of distributed systems, cloud-native architecture, APIs, databases, and DevOps.
  • A bachelor's or master's degree in computer science, Artificial Intelligence, Software Engineering, or a related field.
  • Analytical and problem-solving skills, communication skills, and the ability to work independently while collaborating across cross-functional teams.

Responsibilities

  • Architect and build autonomous multi-agent systems that decompose goals into action sequences and execute them with bounded autonomy rather than static prompt chains.
  • Develop retrieval-augmented generation pipelines, tool calling, memory architectures, and orchestration layers that separate reasoning, retrieval, tool execution, and presentation.
  • Integrate AI agents with enterprise platforms, including enterprise resource planning, customer relationship management, human resource management systems, supply chain management, IT service management, document systems, databases, and internal or third-party APIs.
  • Design failure handling before deployment for hallucinations, infinite loops, tool failures, degraded retrieval, runaway costs, and rate limits, with retry logic, fallbacks, and bounded execution.
  • Build observability, monitoring, and cost/action ceilings so agents cannot operate unchecked and failures are diagnosable without manual inspection.
  • Build internal AI operations tooling for orchestration, scheduling, governance, lifecycle management, and analytics.
  • Create dashboards and reporting that connect AI performance to operational efficiency, productivity, and return on investment.
  • Train, fine-tune, and deploy machine learning models when they serve as tools inside larger agentic systems.
  • Design configurable, multi-tenant platforms that adapt across use cases and clients through strong abstractions rather than one-off rebuilds.
  • Partner with product, business stakeholders, and engineering teams to convert manual processes into intelligent, autonomous workflows.
  • Mentor AI engineers and developers, run code reviews, and ensure production-ready delivery of AI solutions.
  • Build feedback loops and evaluation harnesses so systems improve from real usage rather than degrade over time.

Desired Qualifications

  • Experience with Model Context Protocol and Agent-to-Agent communication.
  • Experience building enterprise Digital Workforce or multi-tenant agentic platforms.
  • Knowledge of Responsible AI, governance, compliance, and security frameworks.
  • Experience with automation platforms such as Zapier, Make, or n8n.
  • Knowledge of computer vision, optical character recognition, or speech technologies.
  • Contributions to open-source AI projects or technical communities.

About the Company

iGATE Technology

Outsourcing partner delivering customized IT solutions

iGate Technologies Pakistan acts as an outsourcing partner that provides customized solutions to its clients. It focuses on solving clients’ problems by delivering tailored services, ensuring customer satisfaction through problem-solving outcomes. How it works: the company first understands a client’s specific challenge, then designs and implements a customized solution to address that need. It handles outsourcing tasks end-to-end, offering relevant services and ongoing support to meet client requirements. How it differs from competitors: the emphasis on delivering customized, problem-focused solutions and achieving client satisfaction distinguishes iGate Technologies from more generic outsourcing providers. It positions itself as a partner that adapts to each client’s unique needs rather than offering one-size-fits-all services. Goal: help clients solve their problems efficiently through targeted outsourcing services and reliable support, enabling their business to run smoothly.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
Pakistan
Founded
2015

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