Operations Supervisor

Job Description

People Management
• Ensuring that the time and attendance records for your team are accurate and up to date by the required deadlines on a weekly basis
• Follow up on all issue with the team and individual team members such as the acknowledgment of positive or negative approaches and performance.
• Ensuring that your team is adhering to all of the Health and Safety policies and procedures when they are on site.
• Monitoring the performance of the process and the team and report on same.
• Ensure staff levels are planned around the business requirements and that holidays are planned in such a way that they do impact on the company’s ability to service the business and its Customers.
• Processing Flow Forma tickets, Workday tasks and other office duties.

General
• Overseeing the picking operation ensuring that all tasks are completed on time and to the highest of standards, ensuring that all customer orders are delivered without delays.
• Delegating responsibilities to line leads and following up ensuring that all tasks are completed to the highest standards.
• Dealing with teams queries and developing your team in terms of their understanding of the process and Standard Operating Procedures within the company and their compliance to same.
• Take an active part in the development of new processes in the business to drive efficiency and productivity across the site.
• Maintain close liaison with the team and develop professional relationships.
• To be actively searching and promoting cost saving initiatives with in the business.
• Ensure that the housekeeping is of the highest standard at all times throughout the facility.
• Prepare ad hoc reports as required to include for example shift and cancelled lines.
• Ensure the security of the site at all times.
• To lead by example.

QUALIFICATION, EXPERIENCE AND SKILLS REQUIRED
• Supervisory Experience is of benefit.
• Excellent Analytical Skills (numerical and written) with strong planning and organising skills.
• Experience in using Microsoft Software and SAP is of benefit.
• Excellent attention to detail.
• Confident in giving direction and developing people.