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PricewaterhouseCoopers (PwC)

Global professional services: assurance, tax, consulting

Senior IT Strategy and Operations Consultant

Technology & Systems ConsultingConfirmed live in the last 24 hours
Full-timeWarsaw, PolandNo salary listed

About the Job

Requirements

  • At least 7 years of experience in strategic consulting, IT advisory, IT management, or work at the intersection of IT and business.
  • Experience creating and implementing IT strategies aligned with an organization's business strategy.
  • Practical experience designing IT operating models and organizational, process, and governance models.
  • Knowledge of digital transformation, IT transformation, IT service delivery, and change management.
  • Understanding of Cloud Operating Models, hybrid models, and the organizational, process, competency, governance, and IT financing implications of cloud adoption.
  • Knowledge of IT delivery frameworks and the ability to assess their application across different service-delivery models.
  • Ability to analyze complex problems, formulate hypotheses, and translate them into clear, practical recommendations.
  • Ability to create clear, engaging PowerPoint presentations, including for boards and senior executives.
  • Strong communication skills, including the ability to clearly convey complex business, technology, and organizational concepts.
  • Experience facilitating workshops, presenting recommendations, and working with stakeholders at different organizational levels.
  • Strong interpersonal, negotiation, and organizational skills.
  • Familiarity with new technologies and AI-based tools used in daily work, such as task automation, information analysis, and content preparation.
  • Ability to communicate orally and in writing in Polish and English.
  • Ability to adapt to change and project-based work typical of the consulting industry.

Responsibilities

  • Work with company executives and IT leaders to define IT strategies aligned with business strategy and organizational goals.
  • Design and implement target IT operating models covering organizational structure, roles and responsibilities, processes, governance, sourcing, and business collaboration models.
  • Support clients in designing and transforming Cloud Operating Models, hybrid models, and IT service-delivery approaches.
  • Analyze clients' current IT operating models, identify areas for improvement, and prepare actionable recommendations.
  • Participate in digital transformation, IT transformation, operating model transformation, and organizational transformation of IT functions.
  • Analyze and improve IT delivery, service management, project portfolio, vendor, demand, and change-management processes.
  • Support clients in defining governance models, key performance indicators, service-level agreements, reporting mechanisms, and decision-making principles.
  • Plan and facilitate client workshops, moderate discussions, and build alignment among business, IT, and other stakeholders.
  • Prepare clear and engaging PowerPoint presentations, executive summaries, workshop materials, and recommendations.
  • Communicate directly with clients; plan work; manage projects; analyze data; formulate hypotheses; and present findings.
  • Support the team in preparing proposals and developing new market value propositions.

Desired Qualifications

  • Experience with IT strategy, Target Operating Model, IT Operating Model, or Cloud Operating Model projects.
  • Knowledge of frameworks and methodologies such as ITIL, COBIT, SIAM, Agile, SAFe, DevOps, PRINCE2, PMP, or Scrum.
  • Experience designing sourcing models, vendor management, service integration, and IT governance.
  • Knowledge of FinOps, IT financial management, IT portfolio management, and cost optimization.
  • Experience with cloud, cloud migration, digital transformation, or IT function modernization projects.
  • Domain certifications such as ITIL, COBIT, TOGAF, FinOps, AWS, Azure, Google Cloud, or PMP.
  • Ability to work with data, dashboards, and analytics tools such as Power BI, Tableau, Looker Studio, SQL, or Excel.
  • Experience working with international teams and global service-delivery models.

About the Company

PricewaterhouseCoopers (PwC)

Global professional services: assurance, tax, consulting

PwC provides assurance (audit), tax, legal services, consulting and deals advisory to organisations worldwide. It uses multidisciplinary teams across accounting, advisory, technology and industry, delivered through a global network of locally established firms that collaborate with technology partners to offer AI, cloud, managed services and digital trust. PwC differentiates itself with an integrated, global-local service model and technology-enabled offerings that address complex client needs across risk, transformation, reporting and sustainability. Its goal is to help clients improve governance, efficiency and value by supporting reporting accuracy, business transformation, risk management and sustainable practices.

Company size
10,001+
Company stage
Early VC
Total funding
$3.3M
Headquarters
London, United Kingdom
Founded
1989

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