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APM Monaco

Direct-to-consumer luxury fashion jewelry brand

Store Manager

Retail Store ManagementPosted on Nov 12
Full-timeOsaka, JapanNo salary listedIn-person

About the Job

Requirements

  • Possess management and leadership skills.
  • Demonstrate business acumen and strategic thinking.
  • Demonstrate client intelligence.
  • Be reactive, flexible, and open-minded.
  • Have strong Japanese communication skills sufficient for customer service, staff management, and negotiations with commercial facilities. Additional language skills are welcome.

Responsibilities

  • Drive performance to consistently achieve sales targets and key performance indicators and maximize business profitability.
  • Analyze performance to identify business needs and translate them into individual actions and objectives.
  • Analyze available sales reports and data to determine business needs and set business strategies.
  • Ensure staff are trained in appropriate point-of-sale usage and maintenance.
  • Understand and properly execute all management point-of-sale functions.
  • Ensure cash-control procedures are followed, including bank deposits, safe funds, and petty cash.
  • Monitor all inventory movement and ensure staff follow transferring and receiving policies and procedures.
  • Maintain the boutique image according to brand standards.
  • Implement and maintain merchandising directives and ensure effective merchandising strategies are executed.
  • Ensure displays, fixtures, and visual areas reflect current visual direction.
  • Ensure associates provide the highest level of customer service.
  • Manage the client database and use its information to increase sales and client contact.
  • Deliver excellent service to increase client satisfaction and retain customer loyalty.
  • Resolve client problems and complaints quickly and effectively.
  • Manage special events, including collection previews, client events, and sale events.
  • Empower associates to make decisions in the customer's best interest while supporting company philosophy.
  • Identify and recruit talent and build and retain a high-performing team.
  • Lead by example, demonstrate passion for APM Monaco, and know the brand's products, mission, and values.
  • Conduct in-store training, one-on-one coaching, and team meetings.
  • Build individual objectives and development plans.
  • Ensure professional image and grooming standards reflecting the brand are consistently followed.
  • Resolve human resources issues in a timely and effective manner, partnering with the HR team when necessary.

Desired Qualifications

  • Additional language skills.

About the Company

APM Monaco

Direct-to-consumer luxury fashion jewelry brand

APM Monaco creates contemporary fashion jewelry inspired by Monaco and the South of France. It designs pieces in silver varieties, neon accents, and freshwater pearls, with personalized options and gifts for her, him, and couples, sold directly to consumers through its online store and physical boutiques. Customers browse and buy via the brand’s own channels, with personalization and updates delivered through newsletters. The company differentiates itself with a Monaco-inspired chic aesthetic, a diverse material palette, and a direct-to-consumer model that emphasizes personal touches and exclusive collections, aiming to deepen its relationship with customers and expand its offerings.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
San Francisco, CA
Founded
1982

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