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Internship

Applied Research Scientist/Engineer Co-Op

Posted on 10/23/2024

ServiceNow

ServiceNow

10,001+ employees

Cloud-based platform for digital workflows

Consulting
Consumer Software
Enterprise Software

Montreal, QC, Canada

Position requires full-time presence at the ServiceNow office in Montreal, Quebec.

Category
Applied Machine Learning
AI Research
AI & Machine Learning
Required Skills
Kubernetes
Python
Data Science
Git
Docker
Operations Research
Requirements
  • Currently pursuing a Master in Operations Research, Industrial Engineering, Machine Learning, Data Science or related field
  • Able to work full time hours for approx 16 weeks from January 2025-June 2025 at a ServiceNow office in Canada
  • Experienced working on data intensive projects
  • Open-minded and a desire to learn and use the best languages and technologies to solve a given problem
  • Experienced with Python and major libraries, knowledge of google OR-Tools is an asset
  • Experienced with Docker, Kubernetes and other containerized systems, as well as associated automation tools, is considered an asset.
  • Experienced with version management tools like Git is considered an asset.
Responsibilities
  • Work on the back-end of complex solutions, with particular emphasis on solutions to 'Vehicle Routing Problem'
  • Participate in the architecture, development, testing, deployment, operation, maintenance and improvement of tools, libraries, frameworks
  • Contribute to the design, implementation and operation of user-friendly and scalable APIs
  • Participate in the evaluation and selection of an appropriate technological platform, frameworks and deployment architecture for each problem to be solved.
  • Adopt and promote continuous delivery, AI and UX foremost, iterative development (YAGNI) and other best practices and principles in SaaS.
  • Solve large and complex software problems by providing innovative solutions that help the pharmaceutical industry benefit from software solutions and AI.
  • Collaborate in the development of B2B products that will transform the way large companies operate by supporting them, one step at a time, towards the adoption of cutting-edge technologies.

ServiceNow provides a cloud-based platform that helps businesses automate and streamline their operations. Known as the Now Platform, it offers a variety of applications and services that manage processes in areas like IT operations, customer service, human resources, and security operations. The platform is accessible over the internet, allowing organizations to use it without needing to install software on their own servers. This software-as-a-service (SaaS) model enables ServiceNow to generate recurring revenue through subscription fees. Unlike many competitors, ServiceNow focuses on large enterprises across various industries, including healthcare and finance, aiming to enhance efficiency and service delivery through digital transformation. The company's goal is to assist organizations in modernizing their operations and improving both customer and employee experiences.

Company Stage

Series B

Total Funding

$110.7M

Headquarters

Santa Clara, California

Founded

2004

Growth & Insights
Headcount

6 month growth

4%

1 year growth

17%

2 year growth

31%
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Simplify's Take

What believers are saying

  • ServiceNow's strategic investments and partnerships, such as with inMorphis and Microsoft, enhance its market position and technological capabilities.
  • The company's AI-powered capabilities for employee experience and talent development demonstrate a commitment to innovation and staying ahead of industry trends.
  • ServiceNow's involvement in community initiatives, like NPower, highlights its dedication to social responsibility and diversity, potentially attracting top talent.

What critics are saying

  • The competitive landscape in digital workflows and automation is intense, with major players like Microsoft and Salesforce posing significant threats.
  • ServiceNow's reliance on large enterprises means economic downturns could severely impact its revenue streams.

What makes ServiceNow unique

  • ServiceNow's Now Platform offers a comprehensive suite of applications that automate and manage diverse business processes, setting it apart from competitors with more limited offerings.
  • The company's focus on large enterprises across various industries allows it to tailor solutions to specific sector needs, unlike more generalized platforms.
  • ServiceNow's SaaS model ensures continuous updates and support, providing a seamless user experience without the need for client-side maintenance.

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Benefits

Generous family leave

Flexible PTO

Matched Donations

Retirement benefits

Annual learning stipends

Paid volunteer time