Full-Time

Sr. Servicenow Administrator

Posted on 3/26/2024

Tanium

Tanium

1,001-5,000 employees

Offers converged endpoint management platform

Cybersecurity

Compensation Overview

$90k - $270kAnnually

+ Equity + Benefits Package

Senior

Oakland, CA, USA

Required Skills
Agile
JavaScript
UI/UX Design
Communications
JIRA
SCRUM
REST APIs
HTML/CSS
Requirements
  • Authorized to work in the US now and in the future.
  • Bachelor's degree (or equivalent) in Computer Science, Information Systems, or related field.
  • At least 5 years of experience as a ServiceNow administrator, preferably in a large and complex environment.
  • Certified ServiceNow System Administrator (CSA).
  • Strong knowledge of ServiceNow platform, architecture, and functionality.
  • Proficient in JavaScript, HTML, CSS, XML, JSON, REST, and SOAP.
  • Experience with ITIL processes and frameworks.
  • Excellent communication, analytical, and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Experience in Agile methodology and tools, such as Scrum, Jira, etc.
Responsibilities
  • Administer and support the ServiceNow platform, including incident, problem, change, service catalog, asset, configuration, knowledge, and reporting.
  • Perform system upgrades, patching, testing, and troubleshooting.
  • Develop and maintain workflows, scripts, business rules, UI policies, UI actions, notifications, and integrations using ServiceNow APIs.
  • Implement and enforce role-based access control, data security, and compliance policies.
  • Create and maintain documentation, training materials, and user guides.
  • Provide technical guidance to other ServiceNow administrators and developers.
  • Collaborate with internal and external teams to deliver ServiceNow solutions that meet business needs and expectations of the stakeholders.
  • Stay updated with the latest ServiceNow features, functionalities, and trends and provide recommendations for improvement and innovation
  • Configure and manage a mobile app using Mobile Studio
  • Manage the CMDB (Configuration Management Database) to ensure accurate and up-to-date information about the IT infrastructure.

Tanium offers a Converged Endpoint Management (XEM) platform, providing real-time visibility and control over every endpoint, with a focus on asset discovery, endpoint management, risk and compliance management, investigation, and remediation. The platform utilizes advanced technologies to streamline IT operations and security incident response tasks.

Company Stage

N/A

Total Funding

$1B

Headquarters

Kirkland, Washington

Founded

2007

Growth & Insights
Headcount

6 month growth

1%

1 year growth

2%

2 year growth

-10%

Benefits

Insurance, Health & Wellness Package

401k Plan, Stock Options, Equity Incentive Plan, and Performance Bonus

Work From Home

Maternity & Paternity Leave

Adoption Assistance

Flexible Hours

Paid Time Off

Free Lunch or Snacks

Company Social Events

Travel Concierge

Commuter Checks & Assistance

Employee Discount

Tuition Assistance

INACTIVE