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loveholidays

Online travel agent for package holidays

Senior Product Marketing Manager - International

Product MarketingUpdated on Nov 12
Full-timeLondon, UKNo salary listed

About the Job

Requirements

  • Significant experience in product marketing, proposition development, growth or a closely related discipline within a consumer-facing digital business, including work across international markets.
  • Ability to understand customer behaviour directly and explain differences between markets and customer segments.
  • Ability to assess competitors’ propositions, how they deliver value and the implications for business decisions.
  • Ability to interpret market and customer performance and combine quantitative and qualitative evidence into a clear point of view.
  • Track record of hands-on experimentation, including developing testable hypotheses, collaborating on execution and using results to guide decisions.
  • Experience working with product, design and engineering teams to translate customer needs into clear problems and requirements, balancing local relevance with platform scalability.
  • Ability to communicate clearly, lead through influence, build momentum across commercial and platform teams, and challenge assumptions constructively.
  • Comfort moving between setting direction and executing work, with curiosity, sound judgment and ownership of results.
  • Experience in B2C e-commerce is critical.

Responsibilities

  • Build understanding of customers in each international market, including their needs, motivations, booking habits, expectations and barriers, with a focus on Germany and the Netherlands.
  • Conduct customer research, review feedback and examine the end-to-end holiday journey; bring the international customer’s perspective into business decisions.
  • Assess competitor propositions and business models, experience their products, evaluate how well they meet local customer needs, and identify gaps or opportunities to offer a more compelling proposition.
  • Share customer and competitor insights, distinguishing needs common across markets from those requiring a local approach.
  • Analyze performance by market, customer segment and journey stage, working with commercial and analytics teams to connect customer behaviour with conversion, repeat bookings, customer satisfaction and commercial outcomes.
  • Identify strengths and weaknesses in the proposition and experience by combining performance data with customer and competitor evidence.
  • Prioritize opportunities and recommend the customer problem, expected impact and success measures.
  • Propose and run tests with international commercial and platform teams, taking opportunities from hypothesis through execution and measurement to a decision on next steps.
  • Test changes to the proposition, messaging and customer experience, including how value is explained and how customers search, book and manage holidays.
  • Use test results to refine the approach, stop ineffective ideas and build evidence for wider investment in successful ideas.
  • Translate international customer needs and market opportunities into proposition and experience requirements for product, design and engineering teams.
  • Influence platform priorities and shape solutions that address local needs while developing capabilities reusable across markets.
  • Identify platform limitations to international growth, including localisation, content, payment options, trust and post-booking experience, and work with teams to test and address them.
  • Use evidence from current markets in future market planning to assess what can scale, what needs to adapt and what should be validated before launch.

Desired Qualifications

  • Travel industry experience is desirable.
  • Fluency in one or more European languages is highly desirable, especially German.

About the Company

loveholidays

Online travel agent for package holidays

Loveholidays is an online travel agent that helps customers find and book affordable package holidays. The platform lets UK and Ireland users search for holidays by filtering on budget, board basis, and TripAdvisor rating, instead of being tied to fixed dates or destinations. It assembles flights and hotels into customized holiday packages and earns commissions on bookings that are ATOL protected, with an option for a low deposit. How it works: users choose preferences, view matching flight+hotel combinations, and complete the booking; the protection comes from ATOL, ensuring financial security. Loveholidays differentiates itself by flexible search across many destinations and travel dates, a low-deposit booking option, and a price match guarantee, aiming to offer a wide selection and accessible planning. The goal is to make finding and booking affordable, protected holidays easy for travelers.

Company size
201-500
Company stage
Early VC
Total funding
$6.6M
Headquarters
London, United Kingdom
Founded
2011

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