Data Quality Controls Lead Analyst

As the Data Quality Controls Lead Analyst within the Enterprise Chief Data Office (ECDO), you will oversee the comprehensive execution of data control assessments and remediation across multiple data domains. You will manage the end-to-end lifecycle from intake and assessment to remediation and approvals, driving alignment with enterprise control frameworks and facilitating collaboration between diverse stakeholders, including data managers, business process teams and technology teams.

Key Responsibilities:

Team Leadership and Coordination

• Lead and coordinate a federated multi-disciplinary team across intake and horizontal domain control workstreams.

• Assign ownership for intake, assessment, remediation, and approvals within the team to ensure accountability.

• Manage team workload balancing priorities across inflight use cases and pipeline use cases.

• Facilitate regular team meetings, progress reviews, and knowledge sharing sessions to maintain alignment and address blockers.

Data Quality Controls Execution Oversight

• Oversee the execution of data quality controls (DQ controls) assessment for all use cases covering critical data elements (CDEs).

• Ensure that all relevant controls are assessed for each use case with proper documentation, rationale for exceptions, and confirmation against the CDGP controls.

• Lead efforts to validate control applicability at CSI/App/use case levels using the standardized Excel “Toolkit” artifact.

• Support creation, update, and maintenance of control records within MCA when new or undocumented controls are identified.

• Manage the consolidation of individual use case assessments into a master file for reusability and efficiency gains.

Intake and Pre-Assessment Management

• Supervise intake triage to validate completeness and accuracy of use case submissions, ensuring all CDEs, CSIs, GAUs, and data lineage information is collected.

• Manage escalations for missing or incomplete information and facilitate engagement with use case teams and technology partners to resolve lineage bottlenecks.

• Ensure intake process effectiveness to enable timely initiation of assessment work.

Stakeholder Engagement and Collaboration

• Collaborate with data managers, business process leads, and technology leads to review and approve assessment scopes prior to initiation.

• Participate actively in enterprise-wide governance forums to represent MRD DQ Control progress and challenges.

Toolkit and Governance Artifact Stewardship

• Champion use and continuous improvement of the “Excel Toolkit” for control assessments, guiding its adoption by internal and external stakeholders.

• Contribute to toolkit enhancements, incorporating feedback and updates from governance bodies and control owners.

• Ensure that completed toolkits are properly stored and version-controlled on SharePoint for audit and regulatory purposes.

Remediation and Approvals Management

• Own the remediation life cycle by coordinating gap remediation efforts with use case owners.

• Monitor remediation progress and maintain remediation templates aligned with the evolving assessment toolkit.

• Drive the approvals process by securing scoping approvals at milestone start and final signoffs at assessment completion from accountable data managers.

• Ensure transparency of findings and remediation status through regular reporting to leadership, governance committees, and audit functions.

Metrics, Reporting, and Continuous Improvement

• Oversee development, maintenance, and distribution of metrics and dashboards capturing control assessment progress, gap closures, and risk posture.

• Use JIRA activity tracking to monitor milestone achievements and team workload.

• Leverage AI tools and emerging technologies with oversight to enhance control assessments and feedback accuracy.

• Foster a culture of continuous improvement by integrating lessons learned into process updates, training, and governance protocols.

Risk Management and Issue Escalation

• Proactively identify risks such as data lineage uncertainties, and scope creep impacting assessment timelines.

• Escalate critical bottlenecks and risks to senior leadership with proposed mitigation plans.

• Implement issue resolution workflows to minimize delays and maintain milestone delivery commitments.

Training and Capability Building

• Oversee onboarding and ongoing training for new and existing team members in control frameworks, assessment tools, and governance protocols.

• Sponsor cross-functional training to improve intake, technical assessment, and remediation skills within the team.

• Promote knowledge sharing of internal policy changes, data governance best practices, and tool enhancements.

• Define and operationalize optimal engagement and interaction models with EDO Risk & Control teams and subject-matter experts

Qualifications:

• 6+ years relevant experience working in a Risk & Controls function required

• Consistently demonstrates clear and concise written and verbal communication

• Management and prioritization skills

• Ability to develop working relationships

• Ability to manage multiple activities and changing priorities and work under pressure to meet tight deadlines

• Self-starter with ability to take the initiative and master new tasks quickly

• Methodical, attention to detail

Education:

• Bachelor’s/University degree Master's degree preferred

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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