C

Commonwealth of Massachusetts

State government provides public services

Paralegal - Elder Justice Unit

Legal Counsel & Legal SupportConfirmed live in the last 24 hours
Full-timeBoston, MA, USA$57.6k

About the Job

Requirements

  • A bachelor's degree or equivalent experience is required.
  • Excellent organizational and analytical skills, with the ability to prioritize tasks.
  • Effective written and verbal communication skills.
  • Proficiency with Microsoft Office software, including word-processing, database, and spreadsheet programs, and the ability to learn case-management software.
  • Ability to build rapport with people from diverse ethnic, cultural, and economic backgrounds and interact positively with people experiencing physical or emotional stress.
  • Ability to communicate information clearly and effectively by phone, in person, in writing, and in public presentations.
  • Ability to work independently and as part of a team.
  • Strong attention to detail and an interest in working in the public interest.
  • Commitment to the people and communities served and an interest in supporting a respectful and inclusive work environment.

Responsibilities

  • Maintain and oversee systems for receiving and processing constituent complaints, including intake databases and spreadsheets.
  • Screen and evaluate constituent complaints, conduct follow-up as necessary, communicate with individuals related to complaints, and conduct factual research.
  • Provide investigative and litigation support to attorneys on investigations and litigation.
  • Manage e-discovery processes.
  • Organize and maintain files, review documents and exhibits, and perform cite checking.
  • Participate in outreach events, including trainings for older adults and public presentations.
  • Network with community organizations and governmental agencies.
  • Create and update unit brochures and written materials.
  • Research issues of interest to the unit.
  • Perform other duties as assigned.

About the Company

Commonwealth of Massachusetts

State government provides public services

The Commonwealth of Massachusetts runs state government operations to deliver public services and enforce laws for residents and communities. It provides programs and services through agencies and online portals, and residents interact by applying for benefits, renewing licenses, paying fees, or accessing records. Unlike private companies, it is funded by public funds and guided by policy, accountability, and transparency to serve all residents rather than shareholders. Its goal is to improve people’s lives by implementing legislative actions and delivering reliable, efficient public services.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Boston, MA
Founded
1788

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