Head of Creator Technologies

Description

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.

ABOUT THIS ROLE
Audible’s Head of Creator Technologies is responsible for strategy, product, and execution in emerging technologies to scale creator offerings in support of Audible’s catalog expansion goals. The role will also work closely with partners in Audible’s Content organization to support and enhance Audible Creator eXchange (ACX) and new creator products. This role will work closely with Amazon partner organizations to leverage skillsets and technologies to deliver innovative technical solutions for creators. As per Audible’s People Principles: “We obsessively focus on other key stakeholders as if they are customers too: We serve the writers, actors, and other creative professionals who craft the words we deliver, as well as the people who live in the communities where we work. At Audible, we prize the capacity to see the world through others’ eyes.” Audible will continue to innovate on behalf our creators, finding new ways to attract and engage them. This role will lead a team of high-performing builders to deliver on Audible’s ambitious creator products and will help further establish Audible as the leader of the spoken word category we created.

This role will also serve as Audible’s Hub Lead in Cambridge, Massachusetts to ensure cultural continuity across Audible as well as localizing Audible’s Activate Caring mission. This is a senior leadership role directly reporting into Audible's Chief Technology Officer (CTO).

Audible's People Principles celebrate who we are and where we've been, and guide the way we work shoulder to shoulder to enhance the lives of our millions of customers. Our diverse team depends on differing backgrounds and perspectives to foster robust conversations that lead us to the right solutions for our customers.

ABOUT YOU
You are curious, innovative and entrepreneurial, you stay on top of tools, trends, technologies and best practices. You have a passion for marketing and the related industry technologies and challenges and the expertise, strategic thinking, technical depth, and leadership skills needed to play a crucial leadership role in driving Creator technologies and innovations. You embrace ambiguity and aren’t afraid of changing directions if something isn’t working out. You will lead an product engineering team focused on emerging AI capabilities (we could even leave AI out if there are any concerns as “emerging technologies“ works) that reach current and future creators globally.

As a Head of Creator Technologies, you will...
- Define the strategy and lead the full product and delivery life cycle of emerging creator technologies
- Work at both the strategic and tactical level to champion bold, innovative creator solutions
- Have ownership over creator stack tool decisions, technical implementation, resource & roadmap planning and issue remediation
- Manage the complete software development lifecycle: defining, prioritizing, designing, and leading implementation and testing of new features within an Agile environment
- Partner effectively with all levels of leadership and with key stakeholders in Marketing, Content, Legal, and Amazon partner teams
- Influence through data-driven business cases to drive decisions
- Represent, verbally and in writing, complex decisions, trade-offs, and potential strategies clearly to executives to help them understand the decisions they have to make
- Constantly strive to raise the bar on delivery, operational excellence, performance, and quality in a fast-paced agile environment
- Define, manage, and improve the software and product development processes by working closely with high-performance builders
- Coach and mentor our high-performing architects and engineers to help them grow their skills, enhance their knowledge of our systems and their ability to get things done, while enabling them to be future leaders who are focused on building a high growth and inclusive culture
- Architect and develop the innovative technical design and implementation approach with the overall product line goals and objectives in mind
- Own team’s operational excellence, including creation of and monitoring of metrics and alarms in a continuous process improvement environment
- Be a passionate builder of talent and teams: hire, coach, and mentor builders on the team

ABOUT AUDIBLE

Audible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.

Basic Qualifications

- Bachelor's degree or above in computer science or equivalent
- 15+ years of industry experience in software development
- 5+ years of experience building, managing and developing software engineering teams and 3+ years of managing multiple managers of teams
- Prior experience as a software engineer including experience designing and coding highly scalable, available and low latency services
- Experience in driving new feature prioritization, development, and delivery
- Experience collaborating with and influencing technical leaders
- Experience in creating communication strategies that engage and impact internal and external stakeholders
- Professional experience in setting up end-to-end marketing technology stacks, marketing automation programs, and data flows
- Experience working with customer data platforms, tag management platforms, web analytics tools and marketing automation tools

Preferred Qualifications

- Demonstrated ability to build, motivate and retain high-performance engineering teams while leading engineering culture change
- Excellent written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to a variety of audiences
- Keeps up to date on AI innovations that align with our business goals
- Experienced with building and architecting on AWS
- Experience being a manager of managers, growing managers to scale with the needs of the organization and working through others to accomplish the day-to-day work of the organization
- Demonstrated ability to make things happen in a fast-paced, dynamic environment
- Experience defining and championing best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
- Outstanding interpersonal and communication skills and the ability to work effectively across teams & multiple division stakeholders
- Results oriented and with a strong customer focus
- Highly autonomous
- Delivers with little guidance

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.