Full-Time

Home Care Administrator

Deadline 2/10/27
Patriot Home Care

Patriot Home Care

No salary listed

Philadelphia, PA, USA

In Person

Associate's

Category
Administrative & Executive Assistance (1)
Required Skills
Microsoft Office
Requirements
  • Excellent organizational skills.
  • Progressive team development experience.
  • Critical thinking skills.
  • Good interpersonal communication skills.
  • Ability to adapt to change.
  • Reliability.
  • Knowledge of performance evaluation procedures.
  • A results-oriented approach.
  • Proficiency with Microsoft Office and Google Suite.
  • An Associate’s Degree in a relevant field is required.
  • Two years of healthcare supervisory experience are required.
Responsibilities
  • Monitor and oversee the various departments within the agency.
  • Maintain compliance with all state and regulatory bodies.
  • Maintain compliance with Patriot Home Care policies and standard operating procedures.
  • Maintain and review job descriptions for all employees at least annually.
  • Maintain office employee and Direct Care Worker personnel files.
  • Analyze and identify trends via key performance indicators to meet the weekly, quarterly, and annual goals of the agency.
  • Review assessment reports for all departments and implement process improvement opportunities.
  • Review authorized and unauthorized hours reports, including underutilized hours, overutilized hours, and hours on hold.
  • Review bi-weekly payday reports.
  • Review Enterprise Incident Management reports and incidents from the prior week.
  • Review payroll escalations and ensure that billable hours are verified.
  • Review weekly patient and caregiver lead reports and marketing events.
  • Review new patients staffed during the prior week and ensure that scheduling discrepancies are clarified.
  • Review and track enrollment and transfer cases.
  • Review progress with Direct Care Worker onboarding with the Human Resources Department.
  • Ensure compliance with Direct Care Worker annual education and tuberculosis screenings.
  • Establish and implement policies and procedures regarding the rights and responsibilities of consumers.
  • Assist with filing appeals for decreases in patients’ hours.
  • Maintain and update consumer records as mandated by state regulations.
  • Report major and adverse events within timeframes mandated by state and regulatory bodies.
  • Prepare and maintain a comprehensive emergency management plan consistent with national, local, and state plans.
  • Establish and implement an infection prevention and control program based on Centers for Disease Control and Prevention and other nationally recognized guidelines.
  • Ensure that assessment teams’ plans of care for patients are accurate and up to date.
  • Collaborate with Human Resources to hire internal agency positions.
  • Meet routinely with office employees to promote talent development, retention, and accountability.
  • Perform other duties as assigned by management.

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