Full-Time

HR Business Partner

HRBP

Posted on 10/3/2025

Vivid Seats

Vivid Seats

501-1,000 employees

Online secondary-ticket marketplace for live-event tickets

Compensation Overview

$90k - $120k/yr

+ Bonus + Equity

Las Vegas, NV, USA

Hybrid

Hybrid model requiring 3 days a week in-office.

Category
People & HR (1)
Requirements
  • Bachelor’s degree in Human Resources, Business Administration, or related field
  • 5+ years of progressive HR experience, ideally with at least 2 years in an HRBP role
  • Experience working within tech or high-growth industries
  • Strong knowledge of HR policies, employee relations, organizational development, and employment law
  • Demonstrated ability to influence and build relationships with leaders at all levels
  • Proven success in balancing enterprise alignment with business-unit needs
  • Exceptional communication, problem-solving, and change management skills
  • A proactive mindset toward embracing, experimenting, and integrating AI tools to drive efficiency, elevate your work, and contribute to a culture of innovation
Responsibilities
  • Act as a trusted advisor to leadership, providing counsel on HR programming, workforce planning, performance management, and employee engagement
  • Partner with the HR Manager and broader HR team to ensure alignment of initiatives with the larger company strategy
  • Serve as the primary HR point of contact for Vegas.com employees and managers
  • Provide guidance on employee relations, career development, and conflict resolution
  • Facilitate leadership coaching and support talent management initiatives
  • Implement HR programs (e.g., performance reviews, engagement surveys, learning & development, DEI initiatives) for Vegas.com workforce
  • Ensure programming is tailored to Vegas.com needs while remaining aligned with company-wide standards
  • Drive a “One Company” mindset by building cohesion between Vegas.com and Vivid Seats
  • Champion cultural integration while recognizing and respecting Vegas.com needs
  • Provide visibility and insights to the broader HR team on Vegas.com-specific challenges, trends, and successes
  • Manage standard HRBP responsibilities, including employee lifecycle support, organizational development, and compliance with policies
Desired Qualifications
  • Experience leveraging AI tools to drive efficiency and innovation
  • Experience working with Vegas.com or similar brands in hospitality/entertainment sectors is not explicit but tech/high-growth is listed as preferred; thus 'tech/high-growth preferred' is already in requirements.
  • Experience driving change management and culture-building initiatives
  • Ability to operate as trusted HR advisor and independently lead strategic HR initiatives
  • Experience with DEI initiatives and learning & development programs

Vivid Seats operates an online marketplace for secondary tickets to live events, connecting buyers and sellers. Sellers list tickets on the platform; buyers browse listings, choose tickets by quantity, price, or seat location, and complete purchases. The company earns revenue by charging a service fee on each transaction paid by the buyer, and tickets are delivered electronically. It differentiates itself with a user-friendly mobile app, strong customer service, and guaranteed tickets to ensure buyers receive valid tickets on time, adding trust in a competitive market. The goal is to provide a reliable, convenient platform for buying and selling live event tickets with secure delivery and support.

Company Size

501-1,000

Company Stage

IPO

Headquarters

Chicago, Illinois

Founded

2001

Simplify Jobs

Simplify's Take

What believers are saying

  • Exclusive I Am Athlete partnership boosts sports fan visibility since September 2024.
  • MGM Resorts collaboration offers premium travel-ticket packages for College Basketball Crown.
  • Sale exploration attracts private equity interest after December 2025 rumors.

What critics are saying

  • Marketplace GOV plunged 31% to $2.7B in 2025 from industry declines.
  • Lost large private label customer in Q3 2025 sustains revenue contraction.
  • SeatGeek and StubHub erode share via primary integrations and marketing.

What makes Vivid Seats unique

  • Proprietary Skybox ERP tool manages seller inventories across marketplaces.
  • Vivid Seats Rewards program earns fans rewards on every purchase.
  • ChatGPT app launched for real-time event discovery and intent capture.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Unlimited Paid Time Off

Mental Health Support

Company Equity

Performance Bonus

Hybrid Work Options

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

1%
Yahoo Finance
Mar 12th, 2026
Vivid Seats cuts costs by $60M annually amid industry downturn and marketplace decline

Vivid Seats reported fourth quarter 2025 results and outlined a strategic reset focused on product innovation, cost discipline and leadership changes. The company named Joe Thomas as CFO in January and Austin Arnett as General Counsel in December. Management achieved $60 million in annualised cost savings across marketing, G&A and stock-based compensation. The company also terminated its Tax Receivable Agreement and collapsed its dual-class share structure to reduce complexity. Fourth quarter marketplace gross order value fell to $581 million from $994 million year-over-year, pressured by industry-wide volume declines and the loss of a large private label customer in early Q3 2025. Vivid Seats launched a ChatGPT app to improve event discovery and capture consumer intent in real-time.

Yahoo Finance
Mar 12th, 2026
Vivid Seats reports $721.5M net loss as marketplace GOV falls 31% to $2.7B in 2025

Vivid Seats, a US ticket marketplace, reported fourth quarter revenues of $126.8 million, down 37% from $199.8 million in Q4 2024. Marketplace gross order value fell 42% to $580.6 million. The company posted a net loss of $428.7 million, compared with a $4.4 million loss the previous year. For full year 2025, revenues declined 26% to $570.8 million, whilst marketplace GOV dropped 31% to $2,704.6 million. The company recorded a net loss of $721.5 million, versus net income of $14.3 million in 2024. Adjusted EBITDA fell to $41.8 million from $151.4 million. Chief executive Lawrence Fey cited improved momentum from enhanced app features and cost reduction initiatives. The company provided Q1 2026 guidance and reaffirmed its full-year outlook.

Sportcal
Apr 11th, 2025
US Senators call for DOJ investigation into Ticketmaster-Fanatics partnership

Ticketmaster competes with StubHub, SeatGeek, Vivid Seats, and numerous others and is in no way the leading secondary ticket seller, as the Senators' letter suggests.

PMC
Apr 9th, 2025
Senators Ask DOJ to Probe Fanatics, Ticketmaster Partnership

Ticketmaster competes with StubHub, SeatGeek, Vivid Seats and numerous others and is in no way the leading secondary ticket seller, as the Senators' letter suggests.

Business Wire
Feb 27th, 2025
MGM Resorts International Joins the College Basketball Crown as Official Partner

As part of the agreement, MGM Resorts will collaborate with Vivid Seats, the tournament's Official Ticketing Provider and JSX, its Official Air Carrier, to offer fans exclusive travel-and-ticket packages combining, stays at MGM Resorts destinations with premium seating and VIP experiences.

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