Q

Quest Diagnostics

Operates nationwide clinical laboratory testing

Phlebotomist 2

Diagnostics & Laboratory ProfessionalsPosted on Nov 5
Full-timeReno, NV, USA

About the Job

Requirements

  • Two years of phlebotomy experience is required.
  • A state phlebotomy license is required; NHA licenses are not accepted in California, Washington, or Nevada.
  • A high school diploma or equivalent is required.
  • Phlebotomy certification is required in California, Nevada, Washington, and Louisiana.
  • English is required.
  • Travel up to 75% is required.
  • A valid driver license and clean driving record are required when applicable.
  • Strong knowledge of phlebotomy best practices and complex collection practices, including pediatric and geriatric draws, is required.
  • The candidate must be able to work independently, perform accurate work in a fast-paced setting with minimal on-site supervision, and handle complex collections and patient/client situations.
  • The candidate must have phlebotomy skills that include pediatric and geriatric collections.
  • Keyboard and data-entry experience is required.
  • The candidate must be able to lift up to 15 pounds frequently and up to 40 pounds occasionally with assistance as needed; perform repetitive hand motions requiring fine dexterity; stand or sit for extended periods; walk and stand frequently; and occasionally bend, kneel, reach, twist, or pull.
  • The candidate must be able to use phones and computers extensively and communicate frequently in English with patients and clients.

Responsibilities

  • Travel within an assigned territory to provide professional phlebotomy services at assigned Patient Service Centers, Client Offices, or other sites.
  • Perform specimen collections according to established procedures, including venipuncture and capillary draws, and handle difficult draws involving pediatric, geriatric, and hard-stick patients with minimal error.
  • Obtain patient identification and signatures to confirm specimen-labeling accuracy, and perform data entry as needed.
  • Prepare specimens for transport and testing by labeling, centrifuging, splitting, and storing them as required by the test order.
  • Research test and client information and confirm and verify written and electronic orders using laboratory technology systems or directories of services.
  • Resolve routine patient and client concerns independently and escalate non-routine issues appropriately.
  • Provide professional, respectful, and efficient service to patients and clients; use verbal and written communication and problem-solving to complete daily procedures and address patient questions.
  • Enter patient registration, test-order, and billing information accurately.
  • Clearly communicate collection procedures and address patient questions.
  • Maintain a clean, orderly, and welcoming collection environment.
  • Handle multiple priorities in a high-volume setting.
  • Provide coverage across Patient Service Centers and Client Offices within the assigned territory with minimal notice.
  • Ensure daily office activities are completed accurately and on time.
  • Obtain identification, enter billing information accurately, and collect payments when required, following corporate policies.
  • Follow departmental policies, procedures, safety protocols, and compliance standards, including confidentiality requirements for patient information.
  • Use laboratory systems, directories, and corporate tools to confirm orders and documentation.
  • Support routine administrative tasks, including stocking supplies, sanitizing, maintaining logs, filing, using email, and answering phones.
  • Complete all training and maintain current phlebotomy skills and knowledge.
  • Demonstrate the Quest 5Cs—Customer First, Care, Collaboration, Curiosity, and Continuous Improvement—in interactions to support service and operational excellence.

Desired Qualifications

  • Customer service experience in a retail or service environment.
  • Completion of a phlebotomy-accredited program or medical assistant or paramedic training is preferred.
  • Professional medical certification, such as medical assistant or phlebotomy certification, is strongly desired.

About the Company

Quest Diagnostics

Operates nationwide clinical laboratory testing

Quest Diagnostics provides clinical laboratory testing and diagnostic services. It processes patient samples across a network of laboratories to run a broad menu of 3,000+ tests, including cancer diagnostics and anatomical pathology, and delivers interpretive reports through its medical staff. Tests are performed at its patient service centers, esoteric and rapid-response labs, and outpatient facilities, with results shared with clinicians via connected data systems. What sets Quest Diagnostics apart is its scale and scope: the world’s largest clinical lab network, the broadest test menu, a large team of MDs and PhDs for interpretation, and leadership in cancer diagnostics and pre-employment drug testing, plus extensive clinical trials testing. Its goal is to empower healthcare providers and patients with actionable diagnostic insights to identify, treat, and manage disease, inspire healthy behaviors, and improve health outcomes.

Company size
10,001+
Company stage
IPO
Headquarters
Secaucus, NJ
Founded
1967

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