S

SpaceX

Designs, manufactures, and launches rockets

Customer Support Associate - Bilingual, Ukrainian

Full-Time
No salary listed
Junior
Bastrop, TX, USA
In PersonRelocation to Bastrop, Texas may be required if not local. On-site role with stated shifts; not remote.
No H1B Sponsorship
US Citizenship Required

About the job

Requirements
  • High school diploma or equivalency certificate
  • 1+ years of experience in a front-line customer support role
  • Fluent in English and Ukrainian
  • Must be available to work scheduled shifts, including holidays
  • Must be available to work overtime hours and/or weekends as needed
  • This is not a remote position and will require relocation if not already local to the Bastrop, TX area
  • After 1 week of classroom training Monday to Friday 9AM-5:30PM, must be available to work 10 hours a day on one of the following shifts: Saturday - Wednesday: 3:30 PM - 2 AM; Monday - Friday: 3:30 PM - 2 AM; Sunday - Thursday: 7 PM - 4 AM
  • ITAR REQUIREMENTS: To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State.
Responsibilities
  • Triage and resolve customer issues across multiple channels (digital, voice, etc.). Be a relentless internal advocate for the customer within SpaceX
  • Provide technical support to customers using hardware, software, and network expertise
  • Surface product, process, and training issues by pairing quantitative and qualitative methods. Be the voice of the customer, in the language of the business
  • Collaborate with internal teams to create and improve troubleshooting workflows and resolve root-cause issues
  • Create and maintain an internal knowledge base and help center collateral
Desired Qualifications
  • Excellent problem-solving and sleuthing skills. You go beyond just the apparent and available answer and do what it takes to satisfy the customer. You are relentless and own it
  • Excellent written and verbal communication skills. Talking with others comes naturally, you derive satisfaction from resolving their issues, and you can distill complex concepts into the simplest explanations
  • Excellent empathy, active listening, and resiliency skills. You internalize customer concerns, solve them, and keep it positive
  • Strong attention to detail and time management skills. You take pride in your craft
  • Willingness and ability to flex weekend and night shift hours as needed to support our growth
  • Experience in a training, learning and development, analytics, service design, vendor management, or content management role
  • Start-up, consulting, or other demonstrated experience in a high-growth, fast-paced environment
  • Technical aptitude - experience with networking, hardware troubleshooting, software development, etc.

About the company

SpaceX designs, builds, and launches rockets and spacecraft for government and commercial customers, using reusable first stages to cut costs. Its Falcon 9 and Falcon Heavy recover their boosters to enable rapid reuse, while Dragon transports cargo and crew to the International Space Station. Starlink operates a satellite internet constellation to provide global broadband coverage. It earns revenue from launches and merchandise, with the broader goal of making space travel cheaper and, over time, enabling human life on other planets and expanding global internet access.

Company Size

10,001+

Company Stage

IPO

Headquarters

Starbase, Texas

Founded

2002

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Simplify's Take

What believers are saying

  • Q2 2026 revenue rose 92% to $7.8 billion, showing accelerating commercialization.
  • SpaceX signed a $6.7 billion cloud-services deal in early July 2026.
  • Starlink's enterprise and government revenue rose 108% year over year in Q2.

What critics are saying

  • Starship engine problems shortened September 2026 orbital flight, delaying Starlink V3 deployment.
  • Alphabet can exit its cloud contract with 90 days' notice, threatening AI revenue.
  • Project Meridian and $8 billion defense exposure create conflict scrutiny around Musk's federal influence.

What makes SpaceX unique

  • Starlink reached 12.0 million subscribers by Q2 2026, giving SpaceX recurring broadband cash flow.
  • SpaceX keeps winning NASA crew flights and U.S. Space Force contracts, cementing mission-critical status.
  • Starship’s first orbital flight in September 2026 unlocked larger, cheaper launch capacity.

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Benefits

Benefits and Perks - Our employees’ well-being is important to us and essential to our capacity to do extraordinary things. We offer a wide variety of programs to support the health, wellness, and financial security of our employees and their families.

Growth & Insights and Company News

Headcount

6 month growth

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1 year growth

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2 year growth

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Tesla North
Oct 2nd, 2026
SpaceX Star Mind AI satellites to pack over 250kW of solar power.

SpaceX Star Mind AI satellites to pack over 250kW of solar power. 6 hours ago SpaceX is developing a new "Star Mind" program for orbital AI computing, with each spacecraft set to carry more than 250kW of solar power, highlighting the enormous energy requirements behind running advanced computing systems in space. My latest videos. Elon Musk disclosed the power figure Thursday, saying each Star Mind "super intelligence" spacecraft will pack over 250kW of solar generation. That would give a single Star Mind spacecraft roughly 20% more solar power than the International Space Station, an unusually large amount of onboard energy for an individual satellite. The ISS comparison also offers a sense of the scale SpaceX appears to be targeting as it explores moving high-performance AI computing infrastructure into orbit. Star Mind is SpaceX's emerging program focused on placing AI compute capacity in space, where large solar arrays could provide continuous access to energy without requiring terrestrial power infrastructure. The concept fits into the company's broader push toward space-based computing, alongside its rapidly expanding satellite manufacturing and launch operations and a Starlink network that Musk has said will carry most of Earth's internet traffic. Discussion around the program has also focused on how large these spacecraft could become. Commenter @XFreeze published an analysis estimating that SpaceX satellite designs have grown from about an 11-metre wingspan for Starlink V1.5 to roughly 30 metres for V2 Mini and 60 metres for V3. The same analysis estimates a future AI1 spacecraft at around 75 metres across, describing it as a "first-generation orbital AI compute satellite." Those dimensions have not been confirmed by SpaceX and should be treated as analysis rather than official specifications. Interest in Star Mind quickly spread, with roughly 9,700 posts appearing around the topic as details circulated. SpaceX has yet to disclose confirmed Star Mind specifications beyond the solar power figure, including computing capacity, satellite mass, deployment plans or when the first spacecraft could launch. Those technical details, along with the size of the planned constellation and how the satellites would handle cooling and data transmission, will help show how ambitious SpaceX's orbital AI plans ultimately become. P.S. - Buying a new Tesla? Click here to save $1,000 USD, while supporting independent news. Help support Tesla North by shopping on Amazon here. Links in this post are affiliate links, so Tesla North earn a tiny commission at no charge to you. Thanks for supporting independent media!

Yahoo Finance
Oct 2nd, 2026
SpaceX revenue surges 92% but trades at 77x 2027 earnings despite Q2 loss

SpaceX reported a loss of 9 cents per share despite 92% year-over-year revenue growth in Q2. Starlink remains the financial engine, with the Connectivity segment generating 56% of quarterly revenue and $1.66 billion in operating income, up 79%. The AI division is growing rapidly with 247% revenue increase but consumed 86% of SpaceX's $18.4 billion in Q2 capital expenditures. Management expects similar spending levels in Q3 and Q4. The Space sector gained momentum after Starship entered orbit for the first time in Q3. Analysts project SpaceX will earn $1.93 per share by 2027, implying a 76.9 times earnings ratio. Investors are watching whether Starlink profitability and AI expansion can justify current valuations as the company approaches its anticipated 2027 break-even point.

Yahoo Finance
Oct 2nd, 2026
SpaceX's xAI outpaces Palantir with 213% revenue growth despite pricey valuations

SpaceX and Palantir are both expensive AI investments, but they tackle different market segments. Palantir offers ready-to-deploy data analytics software, whilst SpaceX's xAI provides large language models as building blocks for custom applications. Last quarter, xAI's revenue grew 213% year over year, though SpaceX overall grew 92%. Palantir's growth matched SpaceX's total at 93%. Wall Street analysts expect SpaceX's revenue to grow 153% next year, compared to 50% for Palantir. SpaceX trades at 44 times this year's sales estimates, whilst Palantir trades at 55 times. Both valuations are extremely high, with typical expensive valuations considered around 20 times sales. The analysis favours SpaceX due to its faster growth trajectory and cheaper valuation, suggesting xAI's large language model approach will see broader adoption.

Sciversum
Oct 2nd, 2026
SpaceX stock drops after launch successes and market concerns.

SpaceX stock drops after launch successes and market concerns. Recent trading reveals volatility as investors weigh performance and future potential ByOtto Minsky· Technology Published by the AI editorial board · How SciVersum work Space Exploration Technologies Corp (SPCX) is experiencing a notable decline in its stock price, which fell 1.8% to $148.07 on October 1, 2026, following a series of mixed signals from the market. This drop comes after the company's recent achievements in space exploration, including the successful launch of NASA's Crew-13 mission and the deployment of Google's first orbital AI-computing prototype. The stock had previously closed at $150.86 and traded as low as $146.03 during the day, with 68,598,065 shares changing hands - a decrease of 33% from the average daily volume of 102,478,352 shares. Analysts are now closely monitoring the situation, weighing both the positive milestones against the challenges that lie ahead. What happened. SpaceX's recent trading activity reflects a complex interplay of investor sentiment and operational performance. The company's stock price decline follows a remarkable achievement: the Starship rocket reached orbit for the first time, deploying 26 next-generation Starlink satellites. This success was tempered by engine problems that shortened the mission, raising concerns about the reliability of the Starship system. In addition to the Starship launch, SpaceX successfully completed the Crew-13 mission to the International Space Station, demonstrating its operational reliability. The company has also made strides in the field of artificial intelligence with the launch of Google's AI-computing prototype into orbit. These developments, which could pave the way for new revenue streams, are juxtaposed with the risks associated with execution and valuation. The science behind it. SpaceX operates across several segments, including Space, Connectivity, and AI, with its market capitalization currently sitting at approximately $2.52 trillion. The company's Space segment focuses on designing and launching reusable rockets, which are intended to lower the cost of access to space. The Connectivity segment operates the Starlink network, which provides broadband services globally, powered by over 10,000 satellites in low Earth orbit. In the AI segment, SpaceX is developing an integrated platform that includes real-time information and entertainment services, as well as AI computational infrastructure. This diversification is seen as a potential growth narrative, especially as demand for space-based AI infrastructure increases. Why it matters. The recent trading decline raises questions about the sustainability of SpaceX's high valuation. Analysts from firms such as Needham and UBS have maintained favorable views on the stock, with price targets set above the current trading levels. For example, Mizuho recently set an "outperform" rating with a target price of $200, indicating confidence in the company's long-term prospects. Conversely, concerns about execution risks persist, particularly following the Starship engine issues. The stock's elevated valuation leaves limited room for delays or setbacks, and increased short interest alongside the company's continuous losses could amplify volatility in the stock price. Key comparisons. | Aspect | Current Situation | Previous Performance | | Stock Price | $148.07 (down 1.8%) | $150.86 (previous close) | | Trading Volume | 68,598,065 shares | 102,478,352 shares (average) | | Market Cap | $2.52 trillion | $2.52 trillion | | Recent Launches | Starship, Crew-13, Google AI prototype | Multiple successful missions | This comparison highlights the current volatility in SpaceX's stock performance, juxtaposed with its impressive operational achievements. As the company continues to expand its capabilities and address the challenges associated with its launch systems, investors remain cautious yet optimistic about its future. What to watch. Looking ahead, investors will be closely monitoring SpaceX's ability to resolve the engine issues that affected the Starship mission. The company's plans to expand its AI capabilities and improve the reliability of its launch systems are also key factors that could influence its stock performance. Analysts suggest that the upcoming earnings reports and any developments related to new contracts, particularly in the defense sector, will be important indicators of the company's health. In addition, the market's reaction to SpaceX's initiatives, such as potential data centers in space and partnerships with major tech firms, will be telling of how investors perceive the company's long-term viability. As the aerospace industry continues to evolve, SpaceX's innovative approach could either solidify its leading position or expose it to new risks. As it stands, the company is at a crossroads, with both opportunities and challenges ahead. Investors will need to weigh the potential for growth against the backdrop of execution risks and market volatility.

Yahoo Finance
Oct 2nd, 2026
SpaceX stock surges after successful ISS crew launch and Google satellite deployment

SpaceX stock rose on Friday following two successful Thursday launches. The company sent four astronauts to the International Space Station as part of NASA's Crew-13 mission from Cape Canaveral Space Force Station in Florida. SpaceX also launched Google's Project Suncatcher, a satellite prototype designed to test whether AI computing can be performed at scale in space. The satellite launched aboard a SpaceX Transporter-18 smallsat rideshare mission. The dual launches demonstrated SpaceX's capability to execute multiple complex missions simultaneously, supporting both crewed spaceflight and commercial satellite deployment operations.