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BJ's Wholesale Club

Membership-based wholesale club retailing diverse goods

Vice President Club & Fuel Technology

IT OperationsConfirmed live in the last 24 hours
Full-timeMarlborough, MA, USA$285k - $375k

About the Job

Requirements

  • At least 10 years of technology leadership experience, including a track record of leading business-critical retail technology programs at scale.
  • Deep point-of-sale experience in an environment with 100 or more stores.
  • A proven track record of delivering complex programs on time and on budget.
  • Experience managing technology budgets of at least $25 million and leading teams of 15 or more.
  • Strong vendor management and contract negotiation experience.
  • Business acumen and the ability to connect technology decisions to profit-and-loss impact.
  • A track record of leading high-performing teams through change.

Responsibilities

  • Define and own the multi-year technology roadmap for club and fuel operations.
  • Align priorities with business leadership, translate strategy into executable plans, and communicate a clear vision to technical teams and senior stakeholders.
  • Educate the organization on emerging trends, opportunities, and technologies that drive efficiency, revenue growth, or member experience improvement.
  • Serve as the primary technology partner to club and fuel business leaders, build trusted relationships, align on priorities, and ensure technology enables the business.
  • Navigate a matrixed organization through influence and credibility.
  • Provide strategic counsel on technology decisions, solution tradeoffs, and program implementation to business and IT leadership.
  • Lead end-to-end delivery of the portfolio and own program outcomes.
  • Establish delivery standards, enforce rigor on project lifecycle and change management, and hold the team to commitments.
  • Ensure Sarbanes-Oxley compliance, cost controls, and regulatory adherence across programs.
  • Lead approximately 20 technology professionals, including product managers, engineers, solution architects, and support staff.
  • Attract, develop, and retain talent; set expectations, coach actively, and build a team culture focused on accountability and continuous improvement.
  • Operate as a player/coach, providing hands-on guidance while leading the function strategically.
  • Own relationships with key technology vendors across the portfolio, negotiate contracts, manage performance, and hold vendors accountable.
  • Participate in capital and expense planning.
  • Identify and drive technology-enabled efficiencies across club and fuel operations, including automation opportunities to reduce cost or improve team member productivity.
  • Guide technical architecture decisions to ensure scalability, performance, security, and availability.
  • Optimize the portfolio for integration, eliminate redundancy, and establish and enforce development standards.
  • Assess the current technology landscape across clubs and fuel and create a strategic roadmap aligned with business and enterprise IT goals.
  • Establish relationships with business stakeholders, IT leadership, and external vendors, and earn trust as a strategic partner.
  • Identify and close critical gaps in stability, support, and delivery capability.
  • Assess the team and acquire and develop talent where needed.
  • Shift the operating model from reactive to proactive, with measurable milestones.

Desired Qualifications

  • Experience with Toshiba ACE or a comparable enterprise point-of-sale platform.
  • Fuel technology experience.
  • Experience in a warehouse club, grocery, or high-volume retail environment.
  • Demonstrated success shifting a technology organization from reactive to strategic.

About the Company

BJ's Wholesale Club

Membership-based wholesale club retailing diverse goods

BJ's Wholesale Club operates a membership-based warehouse club that sells a wide range of products, including groceries and electronics, to individuals and small businesses. Members pay fees to access lower prices, and products are sold both in-store and online, with private-label brands Wellsley Farms and Berkley Jensen available. The company differentiates itself through its membership model, its private-label brands, bulk-format shopping, and a mix of physical and online shopping with additional services. Its goal is to help members save money and shop conveniently through bulk purchases and member discounts, supported by membership dues, product sales, and services.

Company size
10,001+
Company stage
IPO
Headquarters
Westborough, MA
Founded
1984

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