Inactive
O

Okta

Secures digital identities for people and software

AI Content Operations Intern

Data Management +1Posted on Apr 16
Internship · Summer 2026Chicago, IL, USANo salary listedHybrid

About the Job

Requirements

  • Currently pursuing a Bachelor's degree (graduating in December 2026 or Spring 2027) in Data Science, Information Management, Library and Information Science, Digital Media, Cognitive Science, or a related field that bridges technology and communication.
  • Experience with AI Prompt Engineering, LLM Familiarity, Data Tooling and Technical Troubleshooting
  • Hyper-detail oriented, Process minded, Analytical thinking
  • Inquisitive Nature, Adaptability, Clear communication

Responsibilities

  • AI Agent Testing: Run test drives on our AI agents to ensure they are following instructions and flag any instances where the AI goes off-track.
  • Content Verification: Review AI-generated drafts to check for factual accuracy, tone, and formatting, making manual updates where necessary to meet our standards.
  • Content Gap Analysis: Use specialized tools to help identify topics we haven't covered yet and suggest ways to make our existing content more helpful.
  • Audit Assistance: Support our governance process by using AI tools to scan our content library, helping us identify outdated information that needs a refresh.
  • Workflow Maintenance: Help keep our instruction manuals (for both humans and AI) up to date as our brand guidelines and technology evolve.
  • Stakeholder Support: Help prepare simple reports or impact summaries to show business partners how our AI content is performing.

About the Company

Okta

Secures digital identities for people and software

Okta builds cloud identity software that controls how employees, customers, and automated systems access applications and company resources. Its single sign-on product lets people use one login across their work tools, while passwordless sign-in and additional identity checks protect accounts from stolen credentials. Administrators use its directory, access policies, and lifecycle tools to grant permissions when someone joins an organization and remove them when they leave. Organizations pay subscriptions based on the products they use and the identities they manage, with support included. Okta was founded in 2009 and is headquartered in San Francisco, California, United States.

Company size
5,001-10,000
Company stage
IPO
Headquarters
San Francisco, CA
Founded
2009

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