Onboarding and Training Specialist

Overview

Join Veras, a fast-growing healthtech startup in Lehi, UT, as an Onboarding Specialist!  Work in-office with a small, high-ownership team building the platform that powers workforce management for senior care facilities across the country. You'll have the opportunity to work with all departments and products at various stages. 

About Veras

Veras is an early-stage startup backed by NFX (early investors in DoorDash and Lyft) and Spencer Rascoff (Zillow co-founder) building vertical SaaS for long-term care and senior living. The industry is massive — and it's been neglected by technology for decades. Facilities managing thousands of employees still rely on clunky, disconnected systems built by giant generalist companies that don't understand their world. We're changing that.

Building since April 2024, we've already witnessed strong adoption with over 30,000 people across 500+ facilities using Veras today for scheduling and workforce management, and we're expanding to become the operating system for long-term care. Our goal is to be the single platform that replaces the patchwork of outdated tools these organizations are stuck with — and bring long-term care into the modern era.

Our values:

• Live Golden— be the example you want to see
• Seek Kaizen— never stop improving
• Be a Founder— take ownership, take risks
• Enjoy the Journey— work hard, play hard, celebrate the ride

See what we're building atapp.veras.com.

What You'll Do

• Guide new customers through product setup, configuration, and best practices.
• Lead live trainings, webinars, and 1:1 sessions to ensure successful adoption.
• Host regular office hours to support users and answer questions 
• Track onboarding progress and proactively remove roadblocks 
• Cross-department collaboration. Working with Sales to ensure a smooth handoff and that customer goals are clear from day one.

What We're Looking For

• 1+ years in onboarding, support, or other customer-facing roles
• Strong communication skills—written, verbal, and over live training
• Proactive, empathetic, and detail-oriented
• Comfortable working in a fast-paced, team-first environment
• Tech-savvy and quick to learn new platforms

Why Join Veras?

• Work on real problems that matter, with customers relying on your training and onboarding success
• Join a massive market opportunity in one of the largest and most underserved industries in tech
• Learn directly from experienced founders and operators who are building alongside you every day
• Be part of a team that works hard and plays hard — team outings, hackathons, quality swag, and a culture that actually means it when we say "enjoy the journey"
• Competitive salary and meaningful equity in an early-stage company with real momentum

Interested?

We'd love to hear from you. Apply now or reach out directly if you're curious and want to learn more.

[email protected]