Director Quality and Patient Safety Officer

Where You’ll Work

Penrose - St. Francis Health Services is a full-service, 712-bed acute care provider in Colorado Springs comprising Penrose Hospital, St. Francis Hospital and St. Francis Hospital - Interquest. Penrose Hospital serves as the anchor hospital of Penrose-St. Francis Health Services with 300-licensed beds and the ability to provide tertiary (high tech) medical-surgical services with an emphasis on elective and outpatient care. Established in 1890, Penrose Hospital has grown to become a major health treatment and referral center, specializing in cancer care, cardiac care, emergency trauma care and physical rehabilitation. It's an incredible time to join us as we are a proud Magnet Hospital with designation from the American Nurses Credentialing Center (ANCC) for superior quality in nursing care. With more than 300 days of annual sunshine, mild winters and easy-to-access recreational areas like Pikes Peak, Garden of the Gods and some of Colorado's top destination resorts, you will enjoy an incredible lifestyle while having the career you've always wanted.

Job Summary and Responsibilities

As our Director, Quality & Patient Safety Officer, you will lead a multidisciplinary, entity-specific or multi-entity quality program, encompassing Clinical Quality, Patient Safety, Infection Control, Performance Improvement, Patient Experience, and Regulatory Compliance.

Every day you will align the program with enterprise and operating or medical group priorities, drive quality initiatives, ensure regulatory compliance, manage patient safety efforts, and continuously work to enhance patient experience through performance improvement strategies.

To be successful in this role, you will possess strong leadership in healthcare quality and patient safety, expertise in regulatory compliance and accreditation standards, and the ability to effectively manage multidisciplinary programs and drive continuous improvement across various quality domains.

• Functions as the entity specific or medical group Patient Safety Officer (PSO) – and is available to serve as the entity expert on quality or patient safety related issues.
• Oversees and coordinates all intradepartmental and interdepartmental services of Quality and Patient Safety.
• Develops, facilitates, and manages the entity specific or medical group annual QAPI plan, and maintains a quality reporting structure in accordance with the QAPI plan, regulatory requirements, and operating or medical group processes.
• Integrates and aligns quality work and processes which may include corporate and/or enterprise efforts.
• Collaborates and supports the process of developing, approving, and aligning policies and procedures for the entity and enterprise.

We are offer a $10,000 sign-on bonus in addition to up to $10,000 in relocation assistance to new hires who meet the eligibility requirements. 

Job Requirements

Required

• Bachelors Degree
• Five (5) years of experience in a clinical healthcare environment with a focus on quality and safety.
• Two (2) years of leadership experience.
• Experience in clinical operations, performance improvement regulatory compliance, patient safety (including HRO concepts), and data analysis.
• Excellent communication, problem-solving, statistical and analytical abilities.
• Certified Professional in Health Care Quality OR Certified Professional in Patient Safety - at time of hire or within six (6) months of hire.

Preferred

• Masters Degree
• Six Sigma or LEAN