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Novartis

Global pharmaceutical company delivering science-based innovations

Associate Director - Oncology Priority Accounts

Account ManagementConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • A bachelor's degree from a four-year college or university is required.
  • At least 8 years of experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed teams, including at least two different types of cross-functional roles or experiences. Candidates from complex environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors are also welcomed, especially when field leadership and customer engagement are central to their experience.
  • At least 2 years of experience in project management and translating strategy into execution.
  • At least 2 years of experience leading complex projects requiring cross-functional and national alignment.
  • A track record of exceptional performance and execution that drives results.
  • Must reside within the territory or within a reasonable daily commuting distance of 100 miles from the territory border.
  • Must be able to travel 60–80% over a broad geography and drive and/or fly within the territory.
  • Must have a valid, unrestricted driver's license; driving is an essential function of the role.
  • Must successfully complete initial training, including home study, of no more than eight hours per day and forty hours per week.
  • Must comply with customer credentialing guidelines for customer-facing roles, which may require COVID-19 vaccination, subject to applicable law and reasonable accommodations.

Responsibilities

  • Understand customer needs at all levels, from departments to C-suite, and use insights about account dynamics, strategic direction, and internal and external factors affecting oncology business within organized customer groups and networks.
  • Develop strategic plans with the Regional Managing Director and Regional Sales Director to advance company objectives and address account interests and needs.
  • Co-own pre-launch strategy and execution by facilitating collaboration across headquarters, account, and regional executive teams.
  • Build strategic customer relationships and consult with healthcare professional and non-healthcare professional partners to understand business priorities and align accordingly.
  • Identify opportunities for collaboration and engagement with account C-suite and D-suite, and serve as the primary oncology point of contact alongside regional and account leads to establish executive and headquarters exchanges.
  • Create opportunities for internal cross-functional collaboration and build partnerships, with Regional Managing Director support, to eliminate barriers and proactively create solutions.
  • Own account performance across the portfolio, identify opportunities to positively impact demand-generating functions, and lead achievement of account performance by providing solutions amid challenges and ambiguity.
  • Lead communications between the company and priority accounts, and among internal account teams, commercial excellence leadership, and other company functions.
  • Understand and communicate strategic shifts aligned with organizational goals and vision, encouraging teams to adapt.
  • Manage multiple critical priority accounts that may have less complexity or overall impact than the most critical oncology priority accounts.

Desired Qualifications

  • Experience calling on assigned oncology accounts.
  • At least 3 years of account management experience covering Academic Medical Centers, Integrated Health Systems, GPOs, and/or Large Community Oncology Integrated Networks.

About the Company

Novartis

Global pharmaceutical company delivering science-based innovations

Novartis is a global pharmaceutical company that uses science-based innovations to develop treatments and improve patient outcomes worldwide. Its products are medicines developed through research and development to address various diseases, aiming to reach nearly 1 billion people. The company differentiates itself by large-scale investment in R&D, a global presence with a diverse workforce, and a clear mission to Reimagine Medicine, focusing on meeting the changing needs of patients. Its goal is to improve quality of life and extend life expectancy by delivering meaningful therapies through its research and development efforts.

Company size
10,001+
Company stage
IPO
Headquarters
Basel, Switzerland
Founded
1970

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