Réceptionniste de Nuit / Night Audit
About the job
- Mastery of OPERA Cloud and night-closing procedures is an advantage.
- French and English fluency are mandatory.
- A third language is an advantage.
- Candidates should have a strong customer-service orientation and provide personalized service.
- Candidates should present themselves professionally and represent the image of a five-star establishment.
- Candidates should be able to handle complex situations calmly, diplomatically, and with self-control.
- Candidates should demonstrate versatility, autonomy, responsiveness, and initiative.
- Candidates should demonstrate responsibility, rigor, and organizational skills.
- Candidates should be professional and able to work in a team or independently.
- Welcome guests warmly and personally on arrival and departure.
- Respond effectively to guest requests and ensure a successful guest experience.
- Manage complaints through full resolution and inform management.
- Take responsibility for the establishment when daytime managers are absent.
- Maintain the hotel's calm and safety, making important decisions in emergencies such as fire procedures and evacuations.
- Conduct regular rounds to ensure the premises remain peaceful.
- Perform night audits, validate payments, and prepare daily accounting reports.
- Close the day's reception operations.
- Supervise reception, concierge, and reservations operations during the night.
- Work closely with security, food service, and housekeeping to meet guest expectations.
- Mastery of OPERA Cloud and night-closing procedures.
- A third language.
About the company
Accor is a global hospitality group with brands spanning economy to luxury. It earns revenue from room bookings, food and beverage, and management fees from franchised properties, while providing hotel management and franchising services. The company grows through acquisitions and investments, such as Adoria for catering and Squarebreak for upscale villa rentals, combining global expertise with local know-how. Its goal is to expand its footprint while delivering consistent, responsible guest experiences and advancing sustainability across its operations, supported by its loyalty program A Club.
Company Size
10,001+
Company Stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967
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Simplify's Take
What believers are saying
- American Express expanded ALL Accor globally on July 22, 2026, widening acquisition channels.
- Accor opened 109 hotels in H1 2026, and plans 350 openings during 2026.
- H1 2026 recurring EBITDA rose 6.5% despite disruption, showing pricing and cost discipline.
What critics are saying
- Reuters reported Grizzly Research trafficking allegations on March 19, 2026; trust damage persists.
- Middle East conflict cut Q2 room revenue on July 30, 2026, hurting UAE demand.
- Net debt hit €3.523 billion in H1 2026; Essendi impairment signals balance-sheet pressure.
What makes All Accor unique
- ALL Accor reached 100 million members and drives twice-frequent stays.
- Accor spans 45 brands across 110 countries, reducing reliance on any single market.
- Its asset-light model pairs 268,000-room pipeline with luxury brands like Raffles and Orient Express.
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Benefits
- Employee Discounts
- Professional Development Budget