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PACS Services

Post-acute care facility operator and investor

Hospitality Aide

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Part-timeUnited States$17.50 - $17.55 /hrIn-person

About the Job

Requirements

  • A minimum eighth-grade education is required; a high school diploma or GED is preferred.
  • Previous healthcare, hospitality, housekeeping, or customer-service experience is helpful but not required.
  • CNA certification is not required for this non-clinical support position.
  • Ability to understand and follow written and verbal instructions.
  • Strong communication, teamwork, and customer-service skills.
  • Ability to maintain confidentiality and professional boundaries.
  • Dependable attendance and ability to complete assigned duties safely.
  • Ability to regularly stand, walk, sit, reach, speak, hear, and read; occasionally lift or move up to 25 pounds; and safely transport residents using wheelchairs.

Responsibilities

  • Answer resident call lights promptly and communicate requests to the appropriate CNA or licensed nurse.
  • Report resident concerns, changes in condition, accidents, incidents, or unusual observations to the Charge Nurse or Nurse Supervisor.
  • Transport residents safely to and from meals, activities, outdoor areas, and other locations within the facility.
  • Answer telephones and assist with copying, filing, errands, and other basic nursing-station duties.
  • Make resident rounds to adjust blinds, straighten blankets, and ensure call lights and personal items are within reach.
  • Straighten resident rooms, closets, and drawers while properly labeling and storing personal belongings.
  • Pass clean linens, make unoccupied beds, and provide additional bedding as requested.
  • Distribute meal trays, snacks, and beverages; open cartons, refill drinks, and cut food when needed, without feeding residents.
  • Keep water pitchers clean, filled with fresh water, and within residents’ reach.
  • Assist residents with identifying the food and beverages on their trays when appropriate.
  • Clean and disinfect wheelchairs, walkers, bedside tables, overbed tables, and other approved equipment.
  • Maintain clean and orderly resident rooms and common areas.
  • Stock resident rooms and supply areas with briefs, linens, and other necessary items.
  • Prepare rooms for new admissions and greet and escort new residents to their rooms.
  • Assist with inventorying, labeling, storing, and packing residents’ personal belongings.
  • Immediately report grievances, suspected abuse, missing property, safety violations, hazardous conditions, or defective equipment.
  • Maintain resident privacy and the confidentiality of health and personal information.
  • Treat every resident with kindness, dignity, fairness, and respect.
  • Follow established infection-control, hand-hygiene, bloodborne-pathogen, and workplace-safety procedures.
  • Attend required orientation, educational programs, and Occupational Safety and Health Administration and Centers for Disease Control and Prevention training.
  • Use only equipment for which proper training has been completed.
  • Perform other non-clinical support duties as assigned.

Desired Qualifications

  • Basic computer and Microsoft Office skills are preferred.

About the Company

PACS Services

Post-acute care facility operator and investor

PACS Group is a holding company that runs a national platform of post-acute care facilities. It acquires, owns, and manages skilled nursing facilities, assisted living centers, and other long-term care sites, then provides healthcare services to patients after hospital stays. Revenue comes from services provided at these facilities and is paid by Medicare, Medicaid, private insurance, and patient payments. The company’s performance depends on occupancy, reimbursement rates, and how efficiently the facilities are run. Compared with competitors, PACS stands out as a large, publicly traded operator with a broad national footprint focused on growing its post-acute care platform through acquisitions and operational improvements. Its goal is to expand access to post-acute care and create value by owning and optimizing a network of care facilities that serve elderly and chronically ill patients.

Company size
11-50
Company stage
IPO
Headquarters
San Francisco, CA
Founded
2015

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