Automotive Technician

Build Your Career with Merchants Auto

Are you looking to grow your automotive career in an environment that values skill development, teamwork, and quality workmanship?

At Merchants Auto, we're looking for technicians at every stage of their career journey, from entry-level technicians building foundational skills to experienced diagnostic professionals seeking their next opportunity.

As the automotive retail and service division of Merchants Fleet, one of North America's leading fleet management companies, Merchants Auto combines the stability of an established organization with the close-knit culture of a local team. Our technicians work on a diverse mix of vehicles while supporting both retail customers and one of the nation's most respected fleet operations.

Unlike traditional dealerships, we perform no OEM warranty work, allowing our technicians to focus on meaningful repairs, accurate diagnostics, and quality service without manufacturer restrictions.

Why Technicians Choose Merchants Auto

• Consistent workflow with a high volume of vehicles
• No manufacturer warranty work
• Flexible scheduling options to support work-life balance
• Competitive compensation
• Generous PTO and comprehensive benefits package
• ASE certification and ongoing training support
• Team-based environment with experienced Lead Technicians providing mentorship and daily support
• Opportunities for career growth within both Merchants Auto and the broader Merchants organization

What You'll Do

Depending on your experience level, responsibilities may include:

• Performing routine maintenance services including oil changes, brakes, fluid services, filters, and tire replacement
• Diagnosing and repairing steering, suspension, exhaust, and other undercarriage systems
• Conducting multipoint inspections for customer and resale vehicles
• Diagnosing and repairing drivability concerns on gasoline-powered passenger vehicles and light trucks
• Utilizing scan tools and diagnostic equipment to identify vehicle issues
• Performing interior and exterior trim repairs
• Troubleshooting and repairing vehicle electrical systems (Class A and B Technicians)

Qualifications

Basic Technician

• Entry-level automotive experience or technical training preferred
• Ability to perform routine maintenance and basic vehicle repairs
• Ability to assist with inspections, undercarriage repairs, and minor electrical work
• Strong willingness to learn and develop technical skills

Class C Technician

• Minimum 1 year of automotive repair experience
• ASE Certification or equivalent OEM certification preferred
• Ability to obtain certification within one year if not currently certified
• State Inspection Certification preferred or ability to obtain certification

Class B Technician

• Minimum 3 years of automotive repair experience
• Three ASE Certifications or equivalent OEM certifications preferred
• State Inspection Certification preferred or ability to obtain certification within a specified timeframe
• Ability to obtain certifications within one year if not currently certified

Class A Technician

• Minimum 5 years of automotive repair experience
• Seven ASE Certifications or equivalent OEM certifications preferred
• Master ASE Certification strongly preferred
• State Inspection Certification preferred or ability to obtain certification within a specified timeframe
• Ability to obtain certifications within one year if not currently certified

What You'll Bring

• Valid driver's license and clean driving record
• Ability to safely operate vehicles in shop and road-test environments
• Strong understanding of vehicle systems, diagnostics, and repair practices
• Strong communication, problem-solving, and teamwork skills
• Commitment to quality workmanship and customer satisfaction

Physical & Work Environment Requirements

• Regular standing, walking, bending, reaching, and lifting throughout the workday
• Ability to lift up to 50 pounds regularly
• Manual dexterity and mobility necessary to perform repair tasks
• Ability to work in both indoor and outdoor conditions, including varying temperatures as business needs require

Before You Apply

This role is ideal for individuals who enjoy hands-on work, solving mechanical challenges, and continuously developing their technical skills. At Merchants Auto, you'll play an important role in delivering safe, reliable vehicles while building your career with a company backed by the resources and stability of Merchants Fleet.

Before applying, please review the following requirements:

• This position is based at our auto headquarters in Hooksett, New Hampshire. No relocation assistance will be provided.
• Candidates must be authorized to work in the United States on a permanent basis.
• Merchants Auto is unable to provide employment visa sponsorship now or in the future for this position.

Join a Team That's Driving Forward

At Merchants Auto, you'll find more than a technician job. You'll find a career backed by the strength of a nationally recognized fleet organization, opportunities to grow your skills, and a team that values collaboration, expertise, and continuous improvement. As a sister company of Merchants Fleet, we're proud to combine entrepreneurial energy with the resources and stability of an industry leader.

Ready to take the next step in your automotive career? Apply today and join the Merchants team.

Location: Merchants Auto- Hooksett, NH (Onsite)