Full-Time
Posted on 9/10/2026
Fleet management and leasing services provider
No salary listed
Hooksett, NH, USA
In Person
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Merchants Fleet is a fleet management and leasing company that serves businesses by running and maintaining large groups of vehicles. It evolved from a local car dealership and rental operation into a broader fleet services provider, now operating as one of North America’s larger fleet management firms. Its offering centers on managing a company’s vehicle needs—from leasing and managing the fleet to maintenance, services, and support—often leveraging technology to optimize costs and operations. The company differentiates itself through its scale, continuity of leadership, and ongoing investment in technology and electric vehicles, supported by private equity ownership and a long-term growth strategy. The goal is to help customers reduce total cost of ownership, improve reliability, and accelerate adoption of new technologies and electrified fleets for businesses across North America.
Company Size
501-1,000
Company Stage
Debt Financing
Total Funding
$50M
Headquarters
Hooksett, New Hampshire
Founded
1962
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Hybrid Work Options
Super Dispatch powers centralized vehicle transport operations for Merchants Fleet. Merchants Fleet has replaced fragmented transportation processes with Super Dispatch's unified, API-powered platform to improve visibility, automation, and carrier performance. July 20, 2026 3 min to read * Merchants Fleet has improved transportation processes by adopting Super Dispatch's unified platform. * The API-powered system enhances visibility and automation in vehicle transport operations. * Carrier performance is optimized through the integration of Super Dispatch's technology. *Summarized by AI Merchants Fleet now uses Super Dispatch, an industry-leading automotive transportation management platform, to centralize vehicle transportation operations across its nationwide business, providing an API-powered platform to improve visibility, automation, and carrier performance. Merchants Fleet has integrated Super Dispatch's API-powered platform into its broader technology ecosystem, giving the company a single system for managing carrier assignments, shipment visibility, digital bills of lading, and transportation reporting. Ad Loading... The platform provides visibility into carrier performance, transportation costs, and operational efficiency as Merchants continues to scale its fleet operations. "Transportation has become a strategic part of our business, and it's increasingly important that we have consistency, visibility, and efficiency across every move," said Peter Fournier, assistant director, Transportation & Fulfillment at Merchants Fleet. "We needed a partner that fit into our long-term technology strategy while helping us simplify transportation operations. Super Dispatch's API and workflow automation have reduced the number of steps for our team, improved visibility, and given us a stronger operational foundation as we continue to grow." Managing 224K commercial fleets. One of North America's fastest-growing fleet management companies, Merchants Fleet manages more than 224,000 commercial fleet units and $2 billion in assets. Supporting a broad range of services, including short-term rentals, long-term leasing, dealership vehicle moves, remarketing, and final-mile delivery, transportation plays a central role in delivering consistent, high-quality client outcomes. Execution across a single platform. Using Super Dispatch as its system of record for transportation, Merchants Fleet runs execution across its operations from a single platform. Teams assign orders to carriers, monitor shipments in transit, confirm deliveries, and maintain visibility at every stage of the transportation lifecycle. That consolidated workflow has helped reduce process variability, improve communication, and create greater consistency as the organization grows. "Transportation is one of the biggest operational challenges for large fleet organizations because so much information lives in different places," said Dave Mendelson, CPO of Super Dispatch. "When you're moving vehicles at scale, it's not enough to know where a shipment is. You need visibility into carrier performance, delivery timelines, costs, and trends across your entire network. That's exactly what organizations like Merchants Fleet are looking to achieve, and it's what Super Dispatch was built to support." Ad Loading... As Merchants Fleet grows its transportation operations, Super Dispatch said it gives the team the visibility and data they need to stay in control. Digital documentation and real-time shipment tracking keep every move accounted for, while built-in reporting tools help the company measure carrier performance, manage costs, and make smarter decisions across its network. "Having a one-stop portal for transportation execution has streamlined how we operate," Fournier said. "It allows us to simplify workflows and better coordinate activity across different parts of the business. We're able to make more informed decisions, strengthen relationships with our carrier network, and build a more efficient and scalable operation."
Merchants Fleet earns 10th Great Place To Work certification. Eighty-four percent of Merchants Fleet employees said it is a great place to work, which is 27 points higher than the average U.S. company. Kevin is the Managing Editor and Producer of Fleet Equipment Magazine. He joined Babcox Media in 2024, after a decade in TV news production. A frequent attendee of trade shows and industry events, Kevin is happy to talk trucks in person. Published: Jul 17, 2026 Merchants Fleet earned Great Place To Work certification for the 10th time. The recognition is based on current employee feedback, with 84% of Merchants Fleet employees saying it is a great place to work. That result was 27 points higher than the average U.S. company, according to Great Place To Work. "A great workplace is fundamental to delivering a great client experience," said Matt Dyer, president and CEO of Merchants Fleet. "Our people are the driving force behind every solution we provide, every relationship we build and every outcome we deliver." Employee feedback drives certification. Great Place To Work certification is based on employee feedback about workplace culture and employee experience. Sarah Lewis-Kulin, vice president of global recognition at Great Place To Work, said the certification reflects company culture as reported by employees in real time. "By successfully earning this recognition, it is evident that Merchants Fleet stands out as one of the top companies to work for, providing a great workplace environment for its employees," Lewis-Kulin said. Survey highlights culture metrics. Merchants Fleet said employee feedback highlighted several workplace culture metrics. The company said 94% of employees reported they can take time off when needed, while 93% said they felt welcome when joining the company. Another 91% said they are given a high level of responsibility in their roles, and 90% said management is approachable and easy to talk to. "Being recognized once again as a Great Place To Work reflects the heart, hustle and people-first culture our employees continue to build every day," said Alicia Hart, senior vice president and chief people officer at Merchants Fleet. Merchants points to people-first culture. Merchants Fleet said it continues to focus on a workplace culture built around trust, empowerment, and flexibility. Hart added that the recognition is meaningful because it comes directly from employee feedback and experience.
Matt Dyer to deliver closing keynote at Fleet Forward Conference. Automotive Fleet announced Matt Dyer, President & CEO of Merchants Fleet, will close the 2026 Fleet Forward Conference with a fireside chat titled, "Think Differently: What Fleet Leadership Looks Like Now." This discussion will focus on how fleet has evolved into a more strategic and mission-critical business function. Merchants Fleet is the nation's innovative leader in comprehensive fleet management solutions. For more than 60 years, Merchants has pushed the boundaries in the fleet industry with, flexible funding, vehicle remarketing, and fleet acquisition options, plus complete end-to-end electrification solutions. As the only fleet management company in North America offering both long and short-term fleet services, Merchants is uniquely positioned to provide clients with unparalleled flexibility, services, and support essential for keeping businesses ahead of the curve. Headquartered in the Greater Boston area, Merchants is steering change and driving results for fleets of all sizes throughout North America. For more information, please visit www.merchantsfleet.com.
Merchants Fleet earns tenth Great Place To Work Certification(TM). Hooksett, N.H. June 10, 2026 - Merchants Fleet(R), the nation's leader in innovative fleet solutions, is proud to be Certified(TM) by Great Place To Work(R) for the tenth time. The prestigious award is based entirely on what current employees say about their experience working at Merchants. This year, 84% of employees said it's a great place To Work - 27 points higher than the average U.S. company. Great Place To Work(R) is the global authority on workplace culture, employee experience, and the leadership behaviors proven to deliver market-leading revenue, employee retention and increased innovation. "Great Place To Work Certification is a highly coveted achievement that requires consistent and intentional dedication to the overall employee experience," says Sarah Lewis-Kulin, the Vice President of Global Recognition at Great Place To Work. She emphasizes that Certification is the sole official recognition earned by the real-time feedback of employees regarding their company culture. "By successfully earning this recognition, it is evident that Merchants Fleet stands out as one of the top companies to work for, providing a great workplace environment for its employees." "A great workplace is fundamental to delivering a great client experience," said Matt Dyer, President & CEO of Merchants Fleet. "Our people are the driving force behind every solution we provide, every relationship we build and every outcome we deliver. As we continue advancing our Moving America vision, this recognition reflects the culture our team has created together and our ongoing commitment to investing in our people." "Being recognized once again as a Great Place To Work reflects the heart, hustle and people-first culture our employees continue to build every day," said Alicia Hart, Senior Vice President & Chief People Officer at Merchants Fleet. "At Merchants, our team members consistently go above and beyond for our clients, communities and for one another, and that passion continues to drive our innovation and growth. This recognition is especially meaningful because it comes directly from employee feedback and experiences." Merchants continues to foster a people-first culture rooted in trust, empowerment and flexibility, helping employees feel supported both personally and professionally. Guided by its One Team, All Heart, All Hustle culture, the company remains committed to creating an environment where employees can grow, collaborate and make an impact. This year's employee feedback highlighted the strength of that culture, with 94% of employees saying they can take time off when needed, 93% saying they felt welcome when joining the company, and 91% noting they are given a high level of responsibility in their roles. Additionally, 90% of employees said management is approachable and easy to talk to. Together, these results reflect Merchants' ongoing commitment to creating an environment built on heart, hustle, collaboration, and trust. According to Great Place To Work research, job seekers are 4.5 times more likely to find a great boss at a Certified great workplace. Additionally, employees at Certified workplaces are 93% more likely to look forward to coming to work, and are twice as likely to be paid fairly, earn a fair share of the company's profits and have a fair chance at promotion. Merchants Fleet is HIRING! Looking to grow your career at a company that puts its people first? Visit its careers page at: www.merchantsfleet.com/about/careers/ About Great Place to Work Certification(TM) Great Place To Work(R) Certification(TM) is the most definitive "employer-of-choice" recognition that companies aspire to achieve. It is the only recognition based entirely on what employees report about their workplace experience - specifically, how consistently they experience a high-trust workplace. Great Place to Work Certification is recognized worldwide by employees and employers alike and is the global benchmark for identifying and recognizing outstanding employee experience. Every year, more than 10,000 companies across 60 countries apply to get Great Place To Work-Certified. About Great Place To Work(R) As the global authority on workplace culture, Great Place To Work(R) brings 30 years of groundbreaking research and data to help every place become a great place to work for all. Their proprietary platform and For All(TM) Model helps companies evaluate the experience of every employee, with exemplary workplaces becoming Great Place To Work Certified(TM) or receiving recognition on a coveted Best Workplaces(TM) List. Merchants Fleet is the nation's innovative leader in comprehensive fleet management solutions. For more than 60 years, Merchants has pushed the boundaries in the fleet industry with, flexible funding, vehicle remarketing, and fleet acquisition options, plus complete end-to-end electrification solutions. As the only fleet management company in North America offering both long and short-term fleet services, Merchants is uniquely positioned to provide clients with unparalleled flexibility, services, and support essential for keeping businesses ahead of the curve. Headquartered in the Greater Boston area, Merchants is steering change and driving results for fleets of all sizes throughout North America. For more information, please visit www.merchantsfleet.com.
Hooksett, N.H. March 2, 2026 - Merchants Fleet(R), the nation's leader in innovative fleet solutions, today announced an expanded strategic partnership with Cox Fleet that advances how fleet maintenance, roadside, and service support are delivered to their clients at scale. Cox Fleet - a Cox Automotive brand - launched earlier this year, signals the company's commitment to powering uptime across the trucking and fleet industry. The agreement formalizes a long-standing relationship between the two companies. Merchants Fleet is the first fleet management company to execute a strategic agreement under the newly formed Cox Fleet, Cox Automotive's unified organization combining Fleet Services and FleetNet America. The continued partnership is the result of a 15-month collaboration and implementation combining the capabilities of each business, modernizing service delivery through integrated technology, national coverage through 65K+ service providers and 1,500+ Cox Fleet technicians, 24/7/365 support, and a unified operating model for Merchants' clients. Merchants Fleet evolves to meet client needs, collaborating across its network to broaden and scale up its array of services and solutions which directly support client success. This expanded relationship reflects that continued focus on adaptability, evolution, and service. "As a mission-critical partner to our client's success, delivering a consistent, seamless service experience requires strong partnerships with organizations that can operate at scale," said Jeff Nieman, Senior Vice President & Chief Operations Officer at Merchants Fleet. "Our relationship with Cox Fleet gives us access to a unified service model that simplifies maintenance and roadside coordination, reduces complexity, and helps fleet managers spend less time managing service logistics and more time running their business, all while keeping vehicles on the road." Through Cox Fleet, Merchants Fleet clients gain access to a single, coordinated service ecosystem that supports scheduled maintenance, emergency roadside assistance, and on-demand service nationwide. The Cox Fleet model combines direct service technicians, mobile maintenance capabilities, and a broad third-party service network to deliver a more consistent, predictable service experience across geographies, asset types, and operating environments. The relationship supports multiple Merchants Fleet portfolios, including long-term fleet operations, FleetShare, and short-term and on-demand use cases, giving clients the flexibility to scale service support up or down as fleet needs change all through one integrated view. Cox Automotive's national footprint also provides additional operational support through facilities and service locations across the United States, helping ensure reliable coverage regardless of where vehicles are deployed. Through this unified model, Merchants views itself as a community alongside its clients and partners, working as one team to help move America forward. "At Cox Fleet, everything we do is focused on keeping fleets moving, and our partnership with Merchants Fleet directly supports that mission," said Kyle Ballinger, VP of Sales for Cox Fleet. "We built Cox Fleet with our customers at the center, to serve them with a comprehensive set of solutions for their fleets. That's what we're doing with the team at Merchants. When we bring together our marketplace, our technicians and our nationwide support team, our partners win - and so do their customers." The expanded relationship also plays a key role in Merchants Fleet's strategic sourcing initiatives, which are designed to consolidate service delivery, improve program alignment, and create a more seamless experience for clients by reducing vendor complexity. "Our clients expect us to be thoughtful and intentional about the partners we work with," Nieman added. "This relationship reflects our commitment to building a strong service ecosystem that delivers flexibility, reliability, and measurable operational value our clients across the full vehicle lifecycle." Merchants Fleet is the nation's innovative leader in comprehensive fleet management solutions. For more than 60 years, Merchants has pushed the boundaries in the fleet industry with, flexible funding, vehicle remarketing, and fleet acquisition options, plus complete end-to-end electrification solutions. As the only fleet management company in North America offering both long and short-term fleet services, Merchants is uniquely positioned to provide clients with unparalleled flexibility, services, and support essential for keeping businesses ahead of the curve. Headquartered in the Greater Boston area, Merchants is steering change and driving results for fleets of all sizes throughout North America. For more information, please visit www.merchantsfleet.com.