JP Morgan Chase

Runs a consumer bank and an investment bank

Validation Services Product Manager - Payments, Vice President

Product ManagementConfirmed live in the last 24 hours

Full-time$114k - $215kIn-person

About the Job

Requirements

At least 5 years of experience or equivalent expertise in product management, business strategy, and/or management consulting.
Advanced knowledge of the product development lifecycle, design, and data analytics.
Proficiency in building business cases and return-on-investment models that demonstrate client financial value propositions.
Ability to use qualitative and quantitative inputs to develop strategic and tactical recommendations to improve client experience and product adoption.
Ability to execute operational management and change-readiness activities.
Good knowledge of traditional and emerging payment methods, including Automated Clearing House, wire, disbursements, real-time payments, and card.
Proven program leadership with multiple cross-functional teams.
Strong Microsoft Excel and Microsoft PowerPoint skills.

Responsibilities

Develop product strategy and vision that deliver value to customers.
Manage discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap.
Create business cases for strategic initiatives that quantify the value delivered through new or enhanced products.
Build the framework and track product success metrics, including cost, features and functionality, risk posture, and reliability.
Compile insights about client pain points, evolving client needs, and emerging market trends through client and competitive research, data analysis, internal feedback, and market reviews.
Lead change-management activities across functional partners and ensure adherence to firm risk, controls, compliance, and regulatory requirements.
Manage timelines and dependencies, monitor blockers, ensure adequate resourcing, and liaise with stakeholders and functional partners.

Desired Qualifications

Prior experience working in a highly matrixed, complex organization.
Proficient knowledge of the product development lifecycle, design, and data analytics.

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in Payments Trust & Safety, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job responsibilities

Develops a product strategy and product vision that delivers value to customers
Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
Creating business cases for strategic initiatives that quantify the value we can deliver through new or enhanced products
Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
Compiling insights of client pain points, evolving client needs and emerging market trends through client and competitive research, data analysis, internal feedback and market reviews
Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements
Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners

Required qualifications, capabilities, and skills

5+ years of experience or equivalent expertise in product management, business strategy, and / or management consulting
Advanced knowledge of the product development life cycle, design, and data analytics
Proficiency in building business cases and ROI models that demonstrate client financial value propositions.
Demonstrated ability to utilize qualitative and quantitative inputs to develop strategic and tactical recommendations to both improve the client experience and product adoption
Demonstrated ability to execute operational management and change readiness activities
Good knowledge of traditional and emerging methods of payment (e.g., ACH, Wire, Disbursements, Real Time Payments and Card).
Proven program leadership with multiple cross-functional teams
Strong MS Excel, MS PowerPoint skills

Preferred qualifications, capabilities, and skills

Demonstrated prior experience working in a highly matrixed, complex organization
Proficient knowledge of the product development life cycle, design, and data analytics a meaningful impact by delivering high-quality products that resonate with clients.

Base Pay/Salary: Jersey City,NJ $133,000.00-$215,000.00; Brooklyn,NY $133,000.00-$215,000.00; Chicago,IL $114,000.00-$180,000.00

About the Company

JP Morgan Chase

Runs a consumer bank and an investment bank

JPMorgan Chase runs the largest bank in the United States, which serves households and small businesses as Chase and large companies, governments, and investors as J.P. Morgan. During the 2008 financial crisis it bought the failing investment bank Bear Stearns and lender Washington Mutual, and in 2023 it took over First Republic Bank after regulators seized it. Chase takes deposits and earns interest on credit cards, mortgages, and car loans, while the investment side earns fees for advising on mergers, raising money for companies, trading stocks and bonds, and managing wealth. Formed in a 2000 merger, JPMorgan Chase traces its roots to 1799 and is based in New York City.

Company size: 10,001+
Company stage: IPO
Headquarters: New York City, New York
Founded: 1799

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