P

Pinterest

Runs an app for finding and saving visual ideas

Senior Technical Program Manager

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeSingaporeNo salary listed

About the Job

Requirements

  • At least 4 years of Solution/Partner Engineering or integration experience; experience at a large consumer technology platform is ideal.
  • Business-level proficiency in Chinese is required.
  • Experience leading technical partner or client calls.
  • Experience integrating external application programming interfaces at scale using software development kits or writing custom client code.
  • Ability to read and write complex scripts for data manipulation, with familiarity in Python or a shell scripting language.
  • Ability to leverage artificial intelligence to improve work quality and decisions and champion AI experimentation within the team.

Responsibilities

  • Serve as the subject-matter expert on the Pinterest application programming interface and partner integrations, and as an expert on Pinterest business products, including how to deploy, build on, and troubleshoot them for partners.
  • Own technical relationships with Tier 1 partners and Enterprise Advertisers, providing bespoke, proactive, and reactive technical support through dedicated and scaled channels to ensure high customer satisfaction.
  • Provide on-call support through an on-call rotation for Pinterest business solutions such as Measurement and Delivery, debugging and resolving complex, multi-system technical issues end to end.
  • Design, build, and ship scalable, production-grade systems, tools, and solutions, including new application programming interface launches, large-scale integration builds, partner-facing software development kits, and high-impact bug fixes, in partnership with Engineering.
  • Write clean, high-quality, maintainable code for application programming interfaces, software development kits, and partner-facing tools, and conduct and participate in code reviews to uphold code quality and long-term maintainability.
  • Architect and integrate end-to-end systems with clear launch-plan strategies that address partner challenges at scale.
  • Develop and maintain performance and quality monitoring systems to ensure partner integrations are highly available.
  • Drive new product and solution development with Product and Engineering by translating Tier 1 partner and Enterprise Advertiser requirements and market insights into shipped solutions and roadmap outcomes.
  • Surface actionable insights from product-usage metrics to improve adoption and deliver new solutions for partner needs.
  • Define the tools, processes, and documentation frameworks the team operates within, and lead cross-functional initiatives that shape Pinterest’s broader developer ecosystem while mentoring junior team members on technical and partner-facing work.
  • Lead artificial-intelligence-driven solutions and automations across the team by identifying opportunities and shipping systems that scale support and operations.

Desired Qualifications

  • Experience at a large consumer technology platform.

About the Company

Pinterest

Runs an app for finding and saving visual ideas

Pinterest runs a visual search and discovery app where people look for ideas in areas like cooking, home decor, fashion, and travel, then save the images they like to themed collections called boards. In 2012 it became the fastest standalone website to reach 10 million monthly US visitors, according to measurement firm comScore. Each saved image, called a Pin, links back to its source, such as a recipe or a product page, and people search with words or with a photo to find similar ideas and things to buy. Brands pay to show ads among Pins in feeds and search results, and Pinterest also sells ads on streaming TV. It launched in 2010 and is based in San Francisco, California.

Company size
5,001-10,000
Company stage
IPO
Headquarters
San Francisco, CA
Founded
2010

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