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WNS

Global BPM and analytics services provider

Group Manager - Finance and Accounting

Operations & LogisticsPosted on Nov 9
Full-timeCenturion, South AfricaNo salary listedIn-person

About the Job

Requirements

  • A diploma qualification is essential.
  • At least five years of experience in a managerial role is required.
  • Proven experience managing teams and driving operational performance is required.
  • Working knowledge of accounts receivable, accounts payable, and banking processes is required.
  • Strong verbal and written communication skills are required.
  • Demonstrated client engagement and stakeholder management experience is required.
  • Strong leadership, decision-making, problem-solving, and people management capabilities are required.

Responsibilities

  • Lead, manage, and develop a team to ensure consistent operational performance and service delivery.
  • Ensure client objectives, service levels, and business targets are consistently achieved.
  • Monitor operational processes and performance metrics, identifying opportunities for improvement and efficiency gains.
  • Implement continuous improvement initiatives to enhance operational effectiveness and customer outcomes.
  • Ensure adherence to operational controls, policies, and established business processes.
  • Oversee accounts receivable and accounts payable functions.
  • Manage basic banking-related activities and ensure financial processes are executed accurately and timeously.
  • Monitor financial controls and support initiatives that improve financial efficiency and compliance.
  • Build and maintain strong working relationships with client stakeholders through regular engagement and effective communication.
  • Ensure business requirements are clearly understood and delivered against through effective client-facing engagement.
  • Support the growth, retention, and sustainability of the client partnership through proactive engagement and operational leadership.
  • Act as the primary escalation point for operational matters impacting client service delivery.
  • Foster a high-performance culture through coaching, mentoring, and employee development.
  • Drive accountability and performance management across the team.
  • Support succession planning, talent development, and employee engagement initiatives.
  • Ensure effective resource planning and workforce management to meet operational demands.

Desired Qualifications

  • Experience within the retail industry is preferred but not essential.
  • Exposure to automotive-related operations is preferred but not essential.

About the Company

WNS

Global BPM and analytics services provider

WNS provides business process management and analytics services to large enterprises. It helps clients improve operational efficiency, customer experience, and decision-making by delivering end-to-end BPM, research and analytics, finance and accounting, and digital transformation support across industries such as insurance, banking, healthcare, travel, and manufacturing. The company combines domain expertise with technologies like artificial intelligence, machine learning, and advanced analytics to create custom, data-driven solutions. Delivery centers worldwide enable scalable, agile service delivery and access to specialized talent, while a digital-first approach focuses on automation, cognitive computing, and data insights. WNS aims to form long-term partnerships that deliver measurable business impact across the value chain.

Company size
10,001+
Company stage
Acquired
Total funding
$3.3B
Headquarters
Mumbai, India
Founded
1996

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