Office Ally

Cloud-based medical practice management and clearinghouse

Network Engineer

Network Engineering & AdministrationConfirmed live in the last 24 hours

Full-timeVancouver, WA, USA

About the Job

Requirements

A bachelor's degree in Computer Science, Information Technology, Network Engineering, or a related field is required; equivalent experience or relevant industry certifications will also be considered.
At least 3 years of hands-on network engineering experience in an enterprise or multi-site environment is required.
Proficiency with Palo Alto Networks firewalls and PAN-OS, including policy management, NAT, VPN, and high-availability configuration, is required.
Experience administering F5 BIG-IP LTM, including virtual servers, iRules, SSL offload, and health monitors, is required.
Solid DNS fundamentals, including zone management, split-horizon, record types, and hybrid DNS troubleshooting, are required.
Hands-on NGINX experience for reverse proxying, TLS termination, and upstream load balancing is required.
Experience deploying and managing Ubiquiti UniFi environments across multiple sites is required.
A thorough understanding of TCP/IP, BGP, OSPF, VLAN/802.1Q, STP, and LACP is required.
Familiarity with network security principles, including segmentation, access control lists, network access control, 802.1X, and zero-trust concepts, is required.
Experience with packet capture and analysis tools such as Wireshark and tcpdump is required.
Ability to read and write basic automation scripts in Python and Bash for network tasks is required.

Responsibilities

Design, manage, and secure the enterprise network infrastructure spanning Palo Alto firewalls, F5 load balancers, DNS, NGINX reverse proxies, and Ubiquiti office networking, maintaining availability, performance, and security across data center, cloud, and office environments.
Work with cloud engineering, security, and application teams to deliver a reliable, segmented network fabric supporting business operations and compliance obligations, including SOC 2 and HIPAA.
Administer and maintain Palo Alto Networks PA-Series and VM-Series firewalls and Panorama for centralized policy management.
Design and enforce security policy rulesets, NAT policies, application-based controls, and URL filtering using PAN-OS.
Manage GlobalProtect VPN remote access, including gateway configuration, split tunneling, and multi-factor authentication integration.
Configure and maintain IPsec VPN tunnels for site-to-site connectivity with data centers and cloud environments.
Operate and tune Palo Alto high-availability pairs, monitor threat logs, and respond to firewall-identified incidents.
Stay current on PAN-OS releases, evaluate CVEs, and manage firmware upgrade cycles in coordination with the security team.
Administer F5 BIG-IP LTM for application load balancing, SSL/TLS offload, and traffic steering across server pools.
Configure and maintain virtual servers, pool members, health monitors, iRules, and persistence profiles.
Manage the SSL certificate lifecycle on F5, including certificate installation, renewal, and cipher suite hardening.
Collaborate with application teams to optimize traffic policies, implement session persistence, and troubleshoot application delivery issues.
Deploy, configure, and manage Ubiquiti UniFi switching, wireless access points, and security gateways across office locations.
Administer UniFi Network Application and UniFi OS for centralized device management, VLAN segmentation, and SSID configuration.
Design and maintain office network architecture, including inter-VLAN routing, QoS policies, and guest network isolation.
Support office expansions, equipment refreshes, and new site bring-ups, including cabling coordination and wireless site surveys.
Troubleshoot connectivity, throughput, and roaming issues across distributed office environments.
Implement and maintain network segmentation strategies using VLANs, micro-segmentation, and firewall zones.
Support zero-trust network access initiatives and enforce least-privilege access at the network layer.
Manage network access control and 802.1X authentication for wired and wireless endpoints.
Conduct periodic network security reviews, firewall rule audits, and access path analysis.
Support SOC 2 and HIPAA compliance obligations through network-level controls, evidence collection, and audit support.
Collaborate with the security team on threat detection, network traffic analysis, and incident containment.
Implement and maintain network monitoring using SNMP, NetFlow, syslog, and dashboarding tools.
Maintain up-to-date network topology diagrams, IP address management, and runbooks.
Drive continuous improvement initiatives, including capacity planning, redundancy reviews, and technology refresh cycles.
Travel up to 5% for client meetings, team gatherings, or company events; travel is typically scheduled in advance and supported by the company.

Desired Qualifications

Healthcare, SaaS, or regulated-industry experience is preferred.
Palo Alto Networks certifications such as PCNSA or PCNSE are preferred.
F5 certifications such as F5-CA or F5 201/301 are preferred.
CCNA, CCNP, or equivalent vendor-neutral networking certifications are preferred.
Exposure to network automation and infrastructure-as-code tooling, including Ansible and Terraform network providers, is preferred.
Experience with Azure networking, including VNets, VPN Gateway, ExpressRoute, Azure Firewall, and Private Endpoints, is preferred.
Background in regulated environments, including SOC 2, HIPAA, or PCI-DSS, and evidence-based compliance support is preferred.
Experience with SIEM integration for network log forwarding and correlation, including Microsoft Sentinel or Rapid7, is preferred.

About Us

At Office Ally, we’ve been revolutionizing healthcare administration since our inception. What started as a clearinghouse focused on simplifying insurance claims processing for healthcare providers has grown into a full-suite healthcare technology company. We offer a range of affordable, cloud-based revenue cycle management solutions –from eligibility verification and claims management to revenue recovery and payment processing –that help healthcare organizations of all sizes streamline operations and reduce administrative burdens so they can focus on what matters most: patient care.

In April 2026, Office Ally acquired Jopari Solutions, Inc, a leader in straight-through electronic claims processing for Property & Casualty (P&C), Commercial, and Government healthcare. Jopari brings deep industry expertise and innovative enterprise payment solutions that are transforming how disbursements are handled across the insurance ecosystem. Together, we are expanding our capabilities across the full healthcare transaction lifecycle, connecting claims, payments, and data exchange to deliver a more seamless and efficient experience for providers, payers, and partners.

At the core of our company are four key values that guide our mission and work:

Ownership: We take pride in our responsibilities, driving results and taking accountability for the success of our projects.
Empowerment: We believe in giving our team the autonomy and support to make decisions that lead to innovative solutions.
Innovation: We continuously seek new and better ways to improve healthcare administration, embracing creativity and forward-thinking technology.
Transparent Communication: Open, honest communication is at the heart of our collaborations, internally and with our clients, ensuring alignment and trust.

About the Role

The Network Engineer is responsible for designing, managing, and securing our enterprise network infrastructure. This is a hands-on role serving as the primary technical owner of our network stack spanning Palo Alto firewalls, F5 load balancers, DNS, NGINX reverse proxies, and Ubiquiti-based office networking, ensuring high availability, performance, and security across our data center, cloud, and office environments.

This role works closely with cloud engineering, security, and application teams to deliver a reliable, well-segmented network fabric that supports our business operations and compliance obligations including SOC 2 and HIPAA.

What You’ll Do

Firewall & Perimeter Security

Administer and maintain Palo Alto Networks firewalls (PA-Series, VM-Series) and Panorama for centralized policy management
Design and enforce security policy rulesets, NAT policies, application-based controls, and URL filtering using PAN-OS
Manage GlobalProtect VPN for remote access, including gateway configuration, split tunneling, and MFA integration
Configure and maintain IPsec VPN tunnels for site-to-site connectivity with data centers and cloud environments
Operate and tune Palo Alto HA pairs, monitor threat logs, and respond to firewall-identified incidents
Stay current on PAN-OS releases, evaluate CVEs, and manage firmware upgrade cycles in coordination with the security team

Load Balancing & Traffic Management

Administer F5 BIG-IP LTM for application load balancing, SSL/TLS offload, and traffic steering across server pools
Configure and maintain virtual servers, pool members, health monitors, iRules, and persistence profiles
Manage SSL certificate lifecycle on F5, including certificate installation, renewal, and cipher suite hardening
Collaborate with application teams to optimize traffic policies, implement session persistence, and troubleshoot application delivery issues

Office Networking

Deploy, configure, and manage Ubiquiti UniFi switching, wireless access points, and security gateways across office locations
Administer UniFi Network Application / UniFi OS for centralized device management, VLAN segmentation, and SSID configuration
Design and maintain office network architecture including inter-VLAN routing, QoS policies, and guest network isolation
Support office expansions, equipment refreshes, and new site bring-ups including cabling coordination and wireless site surveys
Troubleshoot connectivity, throughput, and roaming issues across distributed office environments

Network Security

Implement and maintain network segmentation strategies using VLANs, micro-segmentation, and firewall zones
Support zero-trust network access (ZTNA) initiatives and enforce least-privilege access at the network layer
Manage network access control (NAC) and 802.1X authentication for wired and wireless endpoints
Conduct periodic network security reviews, firewall rule audits, and access path analysis
Support SOC 2 and HIPAA compliance obligations through network-level controls, evidence collection, and audit support
Collaborate with the security team on threat detection, network traffic analysis, and incident containment

Monitoring, Documentation & Operations

Implement and maintain network monitoring using SNMP, NetFlow, syslog, and dashboarding tools
Maintain accurate and up-to-date network topology diagrams, IP address management (IPAM), and runbooks
Drive continuous improvement initiatives including capacity planning, redundancy reviews,
and technology refresh cycles

What You’ll Need

Bachelor's degree in Computer Science, Information Technology, Network Engineering, or a related field; equivalent experience or relevant industry certifications will also be considered
3+ years of hands-on network engineering experience in an enterprise or multi-site environment
Proficiency with Palo Alto Networks firewalls and PAN-OS including policy management, NAT, VPN, and HA configuration Network Engineer
Experience administering F5 BIG-IP LTM including virtual servers, iRules, SSL offload, and health monitors
Solid DNS fundamentals including zone management, split-horizon, record types, and hybrid DNS troubleshooting
Hands-on NGINX experience for reverse proxying, TLS termination, and upstream load balancing
Experience deploying and managing Ubiquiti UniFi environments across multiple sites
Thorough understanding of core networking protocols including TCP/IP, BGP, OSPF, VLAN/802.1Q, STP, and LACP
Familiarity with network security principles including segmentation, ACLs, NAC, 802.1X, and zero-trust concepts
Experience with packet capture and analysis tools (Wireshark, tcpdump) for troubleshooting
Ability to read and write basic automation scripts (Python, Bash) for network tasks

Nice to Have

Healthcare, SaaS, or regulated-industry experience
Palo Alto Networks certifications (PCNSA, PCNSE)
F5 certifications (F5-CA, F5 201/301)
CCNA, CCNP, or equivalent vendor-neutral networking certifications
Exposure to network automation and IaC tooling including Ansible and Terraform (network providers)
Experience with Azure networking including VNets, VPN Gateway, ExpressRoute, Azure Firewall, and Private Endpoints
Background in regulated environments (SOC 2, HIPAA, PCI-DSS) and evidence-based compliance support
Experience with SIEM integration for network log forwarding and correlation (Microsoft Sentinel, Rapid7)

Travel Requirements

This role requires up to 5% travel, which may include client meetings, team gatherings, or company events
Travel will typically be scheduled in advance and supported by the company

Pay Transparency

Office Ally is committed to fair and equitable compensation practices in alignment with pay transparency laws. Compensation for this position may vary based on individual skills, experience, and location. In addition to base pay, employees may be eligible for performance-based bonuses and a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) with company match, paid time off, and other benefits. Actual compensation will be determined considering the candidate’s qualifications, relevant experience, and internal equity.

Office Ally Pay Transparency

$100,000—$120,000 USD

Why You’ll Love Working at Office Ally

At Office Ally, your work has a direct impact on healthcare providers and their ability to deliver exceptional care. We’re driven by a mission to simplify healthcare administration, making it easier for providers to focus on what they do best—helping patients. As an Office Ally employee, you’ll be at the heart of our efforts to deliver exceptional service and software solutions to our clients in the healthcare space.

EEO Note

Office Ally is an Equal Opportunity Employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.

Office Ally Pay Transparency 100000 - 120000 USD

About the Company

Office Ally

Cloud-based medical practice management and clearinghouse

Office Ally provides cloud-based healthcare IT services, including a full-service medical claims clearinghouse and integrated practice management tools. Its Service Center clearinghouse handles real-time eligibility checks, electronic claim submissions, and claim status tracking for providers and over 5,000 payers; Practice Mate, EHR 24/7, and Patient Ally support scheduling, charting, e-prescribing, patient records, and patient communications. Revenue comes from charging payers for streamlined claims processing and offering premium software and add-on services to providers, IPAs, and health plans, with core services often low-cost or free for payers. After Francisco Partners acquired the company in 2021, leadership transitioned to Chris Hart to accelerate growth and product development, with the goal of automating and simplifying administrative and clinical workflows and improving revenue cycle management for medical practices.

Company size: 201-500
Company stage: Not listed
Total funding: Not listed
Headquarters: Vancouver, WA
Founded: 2000

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