Senior Manager

About the Team

OpenAI Finance is responsible for ensuring the organization is set up for success in pursuit of its mission. OpenAI’s Revenue team works cross-functionally to grow and evolve the Company’s commercial offerings. This team oversees billing operations, deal desk, revenue systems and revenue close, in ensuring the organization’s revenue processes are efficient, accurate, and compliant with relevant laws and regulations.  

About the Role

As a Senior Manager, Revenue Systems, you will drive the optimization of OpenAI’s billing systems and play a central role in scaling our revenue operations. This is a high-impact role where you’ll collaborate closely with Product and Engineering teams to deliver seamless billing for customers, support new product launches, and automate critical processes.

This role offers the opportunity to work hands-on with OpenAI’s fast-growing suite of commercial products, ensuring our systems meet the needs of an expanding customer base. You will be responsible for building scalable solutions, influencing the architecture of billing systems and processes, and leading cross-functional initiatives that have a direct impact on OpenAI’s growth.

This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• Lead efforts to optimize OpenAI’s existing billing systems, improving accuracy, efficiency, and scalability to meet the needs of a rapidly growing customer base.

• Collaborate with Product and Engineering to ensure seamless billing configurations and compliance for new product launches.

• Identify opportunities to scale billing systems and processes in line with OpenAI’s ambitious product roadmap.

• Act as a trusted advisor to Finance leadership, providing updates on key initiatives and delivering insights that shape long-term revenue strategies.

You might thrive in this role if you: 

• Have a proven track record in revenue accounting (7+ years preferred) with hands-on experience in financial billing operations for both B2B and B2C customers (3+ years preferred).

• Bring meaningful experience in building, improving, or maintaining large-scale billing systems to support complex and high-growth environments.

• Possess a deep understanding of revenue recognition, financial compliance, and audit readiness, with particular expertise in usage-based SaaS models.

• Are comfortable working with ambiguity, solving problems, and managing timelines in a rapidly changing environment.

• Identify as a systems thinker with a voracious desire to learn and a talent for sharing knowledge in clear and concise ways.

• Are a skilled communicator, adept at crafting frameworks, narratives, and visuals to simplify complex concepts and build consensus across technical and non-technical stakeholders. 

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status. 

OpenAI Affirmative Action and Equal Employment Opportunity Policy Statement

For US Based Candidates: Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.