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Articore Group

Senior Production Manager

Supply Chain ManagementConfirmed live in the last 24 hours
Full-timeNew York, NY, USA

About the Job

Requirements

  • 5–8 years of experience in supply chain management, production operations, vendor management, procurement, or a related field; experience within print-on-demand, e-commerce, or marketplace businesses is a plus.
  • 3–5 years of people management experience, with demonstrated ability to coach, develop, and lead high-performing teams.
  • Strong analytical skills, including the ability to evaluate business and operational performance, interpret data, identify trends, and translate insights into action.
  • Demonstrated project management experience leading complex, cross-functional initiatives across multiple stakeholders.
  • Strong relationship management and negotiation skills, with experience managing external vendors, suppliers, or production partners.
  • Working knowledge of technical systems and the ability to effectively partner with engineering or technical teams; deep technical expertise is not required.
  • Ability to travel approximately 10% as business needs require.
  • Builds strong, trusted relationships with internal teams and external partners and communicates clearly across different audiences.
  • Uses data and measurable insights to evaluate opportunities, solve problems, and determine the best path forward.
  • Works effectively across functions and remains comfortable operating in an environment where priorities may shift.
  • Anticipates challenges, takes ownership, and moves initiatives forward with a strong focus on results and continuous improvement.

Responsibilities

  • Lead and develop a team of Production Managers responsible for supporting day-to-day production operations across the supply chain.
  • Manage strategic relationships with production partners, serving as a key point of contact for operational performance, initiatives, escalations, and continuous improvement.
  • Oversee the onboarding, ongoing management, and offboarding of production partners to ensure operational and quality standards are consistently maintained.
  • Monitor and analyze production partner performance and quality metrics, identifying trends, risks, and opportunities for improvement.
  • Develop and implement quality improvement initiatives that strengthen production standards, reduce defects, and improve the customer experience.
  • Negotiate and collaborate with external partners to support business objectives, operational requirements, and mutually beneficial outcomes.
  • Lead and coordinate cross-functional supply chain projects from planning through execution, ensuring clear ownership, timelines, communication, and measurable outcomes.
  • Develop and improve operational processes, including product quality feedback loops and initiatives designed to reduce refunds and production-related customer issues.
  • Partner with engineering and technical teams to identify, prioritize, and implement technology improvements that support production operations.
  • Analyze supply chain and business performance data to support decision-making, identify operational opportunities, and inform recommendations for new products and initiatives.
  • Collaborate with Product, Analytics, Logistics, Commercial, and Business Operations teams to align supply chain priorities with broader company objectives.
  • Conduct research and analysis on production capabilities, decoration techniques, equipment, vendors, and emerging operational opportunities as needed.
  • Support evolving business priorities and additional strategic supply chain initiatives as required.

About the Company

Articore Group

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