Med Care Coordinator

If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State’s career page and indicate on the application that they have previously worked for the State.

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Riverview Psychiatric Center

Open Date: 11/3/26

Closing Date: 11/17/26

Job Class Code: 5055
Grade: 23
Salary: $19.09-25.96*/hour

*This includes an additional $0.60 per hour institutional stipend

Currently, this position is not eligible for visa sponsorship or STEM OPT extensions.

Watch this video to learn more about building your career with us at Riverview Psychiatric Center: Come Join Our Team!

Riverview Psychiatric Center is seeking a highly organized and proactive Med Care Coordinator to oversee the daily operations of our dental clinic. This role is essential in ensuring timely and efficient patient care, staff coordination, and interdepartmental communication. The ideal candidate will be detail-oriented, an excellent communicator, and capable of managing multiple responsibilities in a dynamic healthcare environment.

Key Responsibilities:

• Ensure that patients are seen in a timely and efficient manner within the dental clinic.
• Oversee the overall flow of the dental clinic, ensuring dental staff remain on schedule and appointments run smoothly.
• Serve as a liaison with the hospital units to ensure completion of necessary paperwork and appointments.
• Communicate regularly with caseworkers, guardians, and patients to ensure all required yearly dental documentation is completed.
• Submit referrals to the oral surgeon for both outpatient and in-house patients as needed.
• Organize and schedule all RPC trainings, including conducting and tracking 3-month chart reviews in coordination with CCDH (Center for Community Dental Health).
• Coordinate and schedule deaf interpreting services for dental appointments.
• Manage the registration of dental patients and submit dental insurance claims post-treatment.
• Complete prior authorization processes for patients with MaineCare .
• Collaborate with medical records to review patient eligibility and dismiss patients who do not meet clinical criteria.

Minimum Qualifications:

A four (4) year combination of education and experience in medical eligibility programs and/or experience which demonstrates interviewing and data gathering skills as needed to form basis for judgments in eligibility determinations, claims resolutions, and payment authorization.

Preference will be given to candidates who possess the following:

• Previous experience in dental office management or healthcare administration preferred.
• Familiarity with dental insurance claims processing and prior authorization procedures.
• Knowledge of MaineCare processes is a plus.
• Proficiency with dental software and electronic health records (EHR) systems.

APPLICATION INFORMATION:

For additional information about this position or to request a paper application, please contact Tiffany Smith at 207-624-4672 or via email at [email protected]. 

Benefits of working for the State of Maine:

No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

• Work-Life Balance – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
• Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums ($12,213.60 - $14,369.04 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
  • Health Insurance Premium Credit – Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements.
• Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($365.28 annual value).
• Retirement Plan – The State of Maine contributes 14.06% of pay to the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.
• Gym Membership Reimbursement – Improve overall health with regular exercise and receive up to $40 per month to offset this expense.
• Health and Dependent Care Flexible Spending Accounts – Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.
• Public Service Student Loan Forgiveness – The State of Maine is a qualified employer for this federal program. For more information, visit the Federal Student Aid office.
• Living Resources Program – Navigate challenging work and life situations with our employee assistance program.
• Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including non-birthing parents and adoptive parents—receive six weeks of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act.
• Voluntary Deferred Compensation – Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions.
• Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

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If you are unable to complete the online application, please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.