Senior Consultant: Organizational Change Management - Workday OCM, Workday Student

Avaap is seeking an experienced Workday Senior Consultant, Organizational Change Management to support higher education institutions implementing Workday Student. This role requires direct experience leading organizational change management activities during a Workday Student implementation, with an understanding of the unique processes, stakeholders, and organizational dynamics of colleges and universities.

In this role, you will serve as a trusted change management partner to institutional leaders, project teams, and campus stakeholders, developing and executing practical strategies that drive organizational readiness, stakeholder engagement, and sustainable adoption of Workday Student.

As a Senior Consultant, you will independently lead assigned change management workstreams, collaborate with functional and technical teams, and guide institutional stakeholders through the people, process, and technology changes associated with Workday Student implementations. You will bring an understanding of higher education operations, shared governance, and the diverse needs of faculty, staff, and students.

Key Responsibilities

• Lead organizational change management activities for Workday Student implementations within higher education institutions.
• Develop and execute change management plans aligned with Workday Student implementation milestones, institutional priorities, and project objectives.
• Partner with institutional leadership, project teams, and campus stakeholders to assess organizational readiness, stakeholder impacts, and change adoption risks.
• Support change initiatives impacting key student lifecycle processes, including admissions, student records, academic advising, registration, financial aid, and student financials.
• Design and deliver stakeholder engagement, communications, training, and readiness activities tailored to higher education audiences.
• Translate Workday Student functionality, business process changes, and implementation decisions into clear, actionable communications and adoption strategies.
• Collaborate with Workday Student functional consultants and project leadership to identify organizational impacts and align change activities with system design, testing, and deployment.
• Facilitate stakeholder workshops, leadership discussions, change champion networks, and cross-functional working sessions.
• Develop and maintain change management deliverables, including stakeholder assessments, communication plans, readiness assessments, training strategies, and adoption measures.
• Identify and proactively address organizational resistance, adoption barriers, and stakeholder concerns throughout the implementation lifecycle.
• Establish and monitor change readiness and adoption metrics, recommending adjustments to improve engagement and implementation outcomes.
• Support institutional leaders and change champions in communicating change, reinforcing adoption, and preparing teams for new ways of working.
• Independently manage assigned deliverables, timelines, and client relationships while collaborating with broader consulting and project teams.
• Provide guidance and mentorship to junior consultants and contribute to knowledge sharing and continuous improvement of Avaap's change management methodologies.
• Support post-go-live stabilization and adoption reinforcement activities to promote long-term institutional success.

What We're Looking For

• Required experience delivering organizational change management activities on at least one Workday Student implementation.
• Demonstrated experience developing and executing change management strategies for enterprise technology transformations within higher education.
• Understanding of Workday Student business processes, implementation methodology, and the organizational impacts associated with transitioning to Workday Student.
• Familiarity with higher education operations, including student services, academic administration, enrollment management, and institutional governance.
• Experience applying structured change management methodologies to support stakeholder engagement, organizational readiness, communications, training, and adoption.
• Consulting or professional services experience with demonstrated accountability for client-facing deliverables and workstream execution.
• Ability to independently lead change management activities and manage competing priorities across multiple stakeholder groups.
• Strong facilitation, communication, relationship management, and problem-solving skills.
• Ability to engage effectively with institutional leadership, faculty, administrative staff, and cross-functional project teams.
• Demonstrated ability to identify organizational risks, develop practical mitigation strategies, and guide stakeholders through change.

Preferred Experience

• Active Workday Implementation certification, particularly in Workday Student.
• Prosci, Certified Change Management Professional (CCMP), or equivalent change management certification.
• Experience supporting multiple Workday Student implementations.
• Experience working within shared-governance, decentralized, multi-campus, or unionized higher education environments.
• Experience developing change management strategies for student-facing processes and faculty or academic stakeholder groups.
• Experience supporting Workday HCM or Financial Management implementations in addition to Workday Student.
• Experience mentoring junior consultants and contributing to consulting delivery methodologies.

Pay Transparency

Compensation for roles at Avaap varies depending on a wide array of factors including but not limited to the specific business unit, team, role, skillset, and level of experience. As required by law, Avaap provides a reasonable range of compensation for roles that may be hired.

Base Salary Range is $110,000 to $155,000 plus an additional 20% variable compensation is available for this specific role. At Avaap it is not typical to be hired at the top of the base salary range.

During the interview process, alignment to level will be determined and should level differ from position applied for, a new compensation range will be provided for the appropriate role.

Minimum Qualifications

• Must have excellent verbal and written communication skills along with the ability to communicate effectively
• Must be able to perform work indoors and remain stationary at a computer
• Ability to work in a fast-paced and deadline-oriented environment
• Passion for exceptional customer service and collaboration
• Ability to work remotely or out of one of Avaap’s physical office locations
• Current permanent U.S. work authorization required

Featured Avaap Benefits

• Open PTO
• Competitive vision, dental, and medical, including fertility coverage
• Paid parental leave
• 401(k) match
• Company-paid disability and life benefits
• Employee Assistance Program, including behavioral health services
• Fitness stipend