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BrightSpring Health Services

Home-based health services and pharmacy solutions

Team Lead

Residential & Direct SupportConfirmed live in the last 24 hours
Full-timeNo salary listed

About the Job

Requirements

  • One year of supervisory experience is required.
  • Previous experience providing services and supports to individuals with acquired brain injuries is preferred.
  • The candidate must be able to communicate verbally and in writing with personnel inside and outside the company, work flexible hours and locations, and cover direct-care shifts as necessary.
  • The candidate must have experience managing systems, processes, and people.
  • The candidate must have working knowledge of federal, state, and local regulations concerning services to individuals with acquired brain injuries.
  • The candidate must be able to use a calculator and general office, household, and adaptive equipment.
  • The candidate must have organizational skills and attention to detail.
  • The candidate must have proven supervisory skills.
  • The candidate must have a Bachelor of Art/Bachelor of Science in Business, Health Care Administration, or a Social Science, or a high school diploma/GED and equivalent work experience of three years in brain injury services or residential services for individuals with disabilities. Exceptions to educational requirements must comply with state law and have written approval of the Administrator or designee.
  • The candidate must have a valid driver’s license from their state of residence and a satisfactory driving record as defined by company vehicle policy and/or liability insurance carrier, as applicable to program requirements.
  • The candidate must be at least 21 years old under the licensing requirement and pass an acceptable background check.

Responsibilities

  • Demonstrate the company’s Mission, Vision, and Values through daily behavior and job performance.
  • Supervise assistance provided to persons served to promote their physical, social, and psychological well-being.
  • Monitor and ensure staff follow agency procedures for safety, health care, and behavior support.
  • Ensure staff complete required documentation to support quality services.
  • Supervise staff interactions with persons served and support staff to promote service recipients’ rights and quality of life.
  • Ensure Material Data Safety Sheets are present for applicable supplies and chemicals at assigned service sites, and ensure staff are trained on those sheets.
  • Conduct timely performance reviews and maintain a work environment that supports staff dignity and fair treatment.
  • Participate in recruitment, ensure vacancies are filled promptly, and participate in hiring and termination decisions for assigned locations.
  • Ensure staff deployment and staffing ratios comply with regulatory and service-plan requirements.
  • Prepare and post schedules promptly and use staff efficiently.
  • Oversee staff training and orientation and maintain training records.
  • Review and provide feedback on staff documentation, time and attendance, and time-off requests.
  • Serve as a positive role model and support staff development.
  • Conduct staff counseling and corrective action, including work-improvement plans and follow-up.
  • Ensure applicable Occupational Safety and Health Administration compliance standards and related training are met, and document training and compliance as required.
  • Individualize common living areas and bedrooms to reflect the personalities of the persons served.
  • Implement systems for disposal, collection, and storage of medical waste.
  • Implement and oversee Best in Class initiatives for assigned service sites.
  • Provide timely feedback and oversight on staff documentation, including daily progress notes, data sheets, and incident reports.
  • Ensure each person served has an activity schedule developed and implemented.
  • Oversee implementation of services in each person’s service plan and compliance with audit systems.
  • Observe implementation of client rights and coach staff on choices involving possessions, use of money, and church preferences.
  • Assist with reviewing and tracking incident and accident reports.
  • Respond to emergencies involving persons served.
  • Participate as needed in investigations involving persons served and employees at assigned service sites.
  • Monitor labor hours and site expenses and ensure assigned sites operate within budget guidelines.
  • Ensure timely submission of trust-fund requests, receipts, and related financial documentation.
  • Maintain a safe work environment to minimize workers’ compensation injuries and expenditures, report site injuries promptly, and assist with claims management.
  • Train staff on financial and administrative controls.

Desired Qualifications

  • Previous experience providing services and supports to individuals with acquired brain injuries.

About the Company

BrightSpring Health Services

Home-based health services and pharmacy solutions

BrightSpring Health Services delivers home and community-based health services for people with complex or chronic needs, organized into two segments: Pharmacy and Provider. The Pharmacy segment provides specialty, infusion, and community pharmacy services to patients with complex conditions. The Provider segment offers behavioral health, home health, hospice care, and services for individuals with intellectual and developmental disabilities. The company runs an integrated care model through a network of pharmacies and providers to support a continuum of care that includes clinical services, care coordination, and in-home support. Revenue comes from Medicare, Medicaid, and private insurance, reflecting reimbursement across public and private payers. The goal is to coordinate pharmacy and in-home health services to improve access, continuity, and outcomes for patients and to serve managed care organizations with a complete care solution.

Company size
10,001+
Company stage
IPO
Headquarters
Lyndon, KY
Founded
1974

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