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Pure Storage

Delivers all-flash storage hardware and services

Professional Services Engineer

Implementation & Technical Account ManagementUpdated on Oct 31
Full-timePrague, CzechiaNo salary listed

About the Job

Requirements

  • A bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
  • At least 5 years of experience in technical success and customer-facing implementations.
  • Strong problem-solving skills and the ability to diagnose complex systems and application programming interfaces.
  • Experience with system and data administration, Kubernetes, Helm, Python, PowerShell, regular expressions, and regulatory compliance.

Responsibilities

  • Work with customers, usually via screen share, to configure Inventa software for their business needs and use cases, and drive adoption.
  • Guide customers through technical setup, configuration, and integration.
  • Connect Inventa to applications, including on-premises databases and file servers, cloud databases and file storage, SaaS applications, and data lakes.
  • Accurately report project status to stakeholders.
  • Troubleshoot connectivity, permissions, resource utilization, and other issues.
  • Manage customer expectations by setting clear success criteria, fostering a collaborative attitude, and understanding platform capabilities.
  • Understand the product architecture and integrate external systems with Everpure Data Intelligence using application programming interfaces.
  • Create and maintain technical documentation, frequently asked questions, and knowledge base articles.
  • Share insights with sales, success, and product teams to improve processes and product usability.
  • Travel up to 10–25% based on customer requirements and business priorities.
  • Work primarily from the Prague office in compliance with company policies, except while on paid time off, work travel, or other approved leave.

About the Company

Pure Storage

Delivers all-flash storage hardware and services

Pure Storage provides data storage solutions including all-flash storage arrays, cloud storage, hybrid cloud, and data protection services. Its products work by using flash memory to deliver fast data access, with Evergreen One offering a subscription-based, continuous update and maintenance model that keeps hardware and software up to date without replacing hardware. The company differentiates itself from competitors through a focus on high-performance all-flash storage, scalable data management, and a subscription-based Evergreen model that sustains ongoing software/firmware updates. Its goal is to help businesses manage, protect, and access their data efficiently at scale with sustainable, environmentally friendly storage solutions.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Santa Clara, CA
Founded
2009

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