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Salient

AI-powered loan servicing automation and compliance

Head of People

HR Generalist & Employee RelationsConfirmed live in the last 24 hours
Full-timeSan Francisco, CA, USA$200k - $250k /yr

About the Job

Requirements

  • 5–8+ years in People or Human Resources roles at high-growth startups, including at least 2 years in leadership.
  • Experience scaling people functions at early-stage companies with 50–200 employees.
  • A track record designing and implementing people processes, including performance management, compensation, onboarding, and career frameworks.
  • Ability to advise leadership on strategic decisions as a business partner, rather than only execute human resources tasks.
  • Strong coaching skills to develop managers and help them navigate people challenges.
  • Ability to build infrastructure amid ambiguity without waiting for perfect clarity.
  • Sound judgment on sensitive employee matters.

Responsibilities

  • Build and own the people strategy, including performance management, compensation, employee development, and culture.
  • Partner with leadership on organizational design, headcount planning, and talent decisions.
  • Evolve human resources infrastructure by refining policies, ensuring compliance, and optimizing benefits programs.
  • Design and implement performance management frameworks covering goal-setting, reviews, promotion cycles, and career development.
  • Lead compensation strategy by maintaining equitable pay bands, managing equity grants, and conducting market benchmarking.
  • Drive culture and engagement initiatives, including team events, values definition, employee feedback loops, and diversity, equity, and inclusion programs.
  • Manage employee relations by coaching managers on difficult conversations, resolving conflicts, and handling sensitive situations.
  • Build manager enablement programs, including training on feedback, performance management, and hiring decisions.
  • Ensure compliance with employment laws and regulations across all locations.
  • Partner with the recruiting lead on hiring strategy and process improvements.

Desired Qualifications

  • Experience in fintech, lending, or regulated industries.
  • Background in artificial intelligence or machine learning, or technical product companies.
  • Previous experience scaling a company through hyper-growth from 50 to more than 200 employees.
  • Knowledge of multi-state employment compliance.

About the Company

Salient

AI-powered loan servicing automation and compliance

Salient offers an AI-native platform for loan servicing in consumer finance that automates collections, compliance monitoring, and customer communications. It includes three modules: an AI Agent Platform for omnichannel interactions, an AI Compliance Monitoring Suite for FDCPA/TCPA/UDAAP oversight, and a Servicing Automation engine for portfolio analysis, fraud detection, and workflow automation. The platform integrates with existing loan management systems and payment processors, trains AI agents on financial regulations, and is SOC 2 and PCI Level 1 compliant. Its customers include major auto lenders and banks, it has processed over $1 billion in transactions with millions of U.S. consumers, and its goal is to reduce costs, boost efficiency, and scale servicing while upholding strict compliance.

Company size
1-10
Company stage
Late Stage VC
Total funding
$60.6M
Headquarters
San Francisco, CA
Founded
2023

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