Digital Publishing & Community Coordinator

About the job:

Kent is recruiting a Digital Publishing & Community Coordinator on a part-time basis working Wednesday to Friday or Thursday and Friday within Kent’s global corporate communications team.

This role sits at the heart of a busy, high-performing global communications function and plays a critical part in ensuring the smooth delivery of both internal and external communications activity.

You will support the team across a range of core channels, including our internal intranet, Frank, our external social media platforms, and our company website. You will help ensure that content is accurate, consistent, well-presented and delivered on time, while also supporting reporting, audits and day-to-day coordination.

This is a role for someone who enjoys organisation, takes pride in detail, and wants to build a strong foundation in corporate communications. You will work closely with experienced specialists across internal communications, external communications and digital, gaining exposure to a wide range of activities and opportunities to develop your skills over time. 

Skills & Responsibilities:

Internal Communications

• Develop and format basic internal content to support wider team activity, ensuring clarity and consistency 
• Proof-read, upload and maintain content across internal channels in line with brand and tone of voice 
• Coordinate and support global internal virtual meetings and townhalls, including scheduling, preparation of materials, managing logistics, and assisting with live delivery
• Support the upkeep and day-to-day management of the internal intranet, Frank, ensuring content is accurate, up to date and aligned with business priorities 
• Assist with internal communications audits, reviewing content and identifying gaps or opportunities for improvement 
• Support the preparation of internal communications reports, including gathering data and helping track performance 

External Communications

• Proofread and publish content across external social media channels, ensuring accuracy and alignment with brand guidelines 
• Manage and engage with Kent’s online community in line with established community management guidelines 
• Support the scheduling and coordination of social media activity 
• Publish new content and edit existing content on the company website using content management systems 
• Help ensure website content remains current, consistent and aligned with business messaging 

Communications Operations & Coordination

• Support the day-to-day coordination of communications activity across the global team including dairy and scheduling, travel and logistics, document management and vendor co-ordination
• Assist with tracking deliverables, deadlines and outputs across campaigns and projects 
• Support reporting and analytics by gathering data from digital channels and platforms 
• Help maintain shared content libraries, templates and documentation 
• Provide general content formatting and administrative support to the communications team
• Manage team in boxes and requests triage

In addition to the responsibilities listed herein, the employee may be required to perform other ad-hoc tasks as needed or directed by the supervisor or management. These tasks will be within the reasonable scope of the employee's skills, capabilities, and role within the organization. The intent of this provision is to allow for flexibility and adaptability in meeting the dynamic needs of the organization, ensuring that operational requirements can be met efficiently. All such tasks will be assigned considering the employee's current workload and with respect to their professional development.

Your knowledge/skills, education, and experience: 

It would be an advantage if you have:

• Experience in a communications, marketing or administrative role 
• Familiarity with intranet platforms, websites or content management systems 
• Experience using social media in a professional or organisational context 
• Exposure to analytics or reporting tools

Communication:

We are looking for someone who is organised, detail-focused and enthusiastic about building a career in communications. This role will suit someone early in their career who enjoys working behind the scenes to ensure things run smoothly and takes pride in producing high-quality work.

Behaviour/ Core Competencies:

You will bring:

• Strong attention to detail, particularly in proofreading and content accuracy
• Good written communication skills, with the ability to present information clearly and consistently
• Strong organisational skills and the ability to manage multiple tasks at once
• A proactive and reliable approach to supporting a busy team
• Confidence working with digital tools and platforms
• A collaborative mindset and willingness to learn from others

HSSEQ:

The Employee shall observe the Health, Safety, Sustainability, Environment and Quality rules of the Company; it’s clients and the governing authorities of the host country. 

We are committed to our diverse and inclusive community - a place where we can all be ourselves, thrive and develop. From day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements, and employee networks to support staff from different backgrounds.

As an Equal Opportunities Employer, we value applications from all backgrounds, cultures, and abilities.

We’re a disability-friendly employer and can make adjustments to support you to perform at your best during the recruitment process. Please contact us confidentially at [email protected] to find out how we can support you.