Full-Time

Growth Marketing Manager

Posted on 10/30/2025

Luma Health

Luma Health

51-200 employees

Unifies patient journey through healthcare automation

Compensation Overview

$110k - $135k/yr

+ Stock Options

Remote in USA

Remote

Category
Growth & Marketing (1)
Requirements
  • 5+ years in B2B demand generation, ABM, or growth marketing (SaaS experience preferred; healthcare experience a bonus)
  • Experience designing ABM campaigns and working closely with enterprise sales teams
  • Familiarity with paid media channels (LinkedIn, Google, retargeting, etc) and performance optimization
  • Creative: You can come up with your own ideas to solve problems, and most importantly, you can execute on them quickly
  • Strong analytical mindset; comfortable measuring campaign impact on pipeline and ARR
  • Highly collaborative with excellent project management and communication skills
  • Takes massive ownership to drive project strategy AND execution
Responsibilities
  • ABM / Enterprise Programs (Primary Focus, ~60%)
  • Co-design the enterprise ABM playbook
  • Targeting model
  • Account tiering
  • Buying group strategy
  • Plays by deal stage
  • Signal → action loops
  • Content + channel orchestration
  • Decide what motions exist, when they fire, for whom, and why.
  • Turn the architecture into:
  • Real programs
  • Real plays
  • Real campaigns
  • Build multi-threaded, multi-channel motions using:
  • Sales
  • Content
  • Events
  • Exec programs
  • Partnerships
  • Direct mail
  • Community
  • Paid media
  • Collaborative note: There is also a sublist under Performance Marketing / Paid Programs (Secondary Focus, ~40%) with items
  • Own paid media in service of the ABM system
  • Account-based Linkedin
  • Retargeting
  • Nurture acceleration
  • Coverage for priority accounts
  • Manage and optimize paid campaigns that support ABM and broader demand generation efforts
  • Track campaign performance and ROI, ensuring every dollar spent drives measurable pipeline impact
  • Work with Demand Gen Manager to integrate paid programs into ongoing campaigns and nurture sequences
  • Collaboration & Measurement
  • Be a thought partner to the Director of Demand Generation
  • Pressure test the system
  • Kill bad ideas early
  • Propose better architecture
  • Partner with cross-functional teams (Demand Gen, Product Marketing, Brand, Creative, Events, CM, Sales) to align messaging and campaigns
  • Work with our Linkedin Ad rep to measure success based on pipeline contribution, opportunity creation, and ARR growth, not vanity metrics
  • Share insights and optimize campaigns iteratively, balancing strategy and execution

Luma Health offers a Patient Success Platform that unifies and automates a patient’s healthcare journey, connecting with over 80 EHRs to give clinicians a complete view and reduce manual outreach. It centralizes access, operations, clinical, and financial workflows, automating communications, scheduling, intake, and administrative tasks. Healthcare providers license the platform on a subscription, using it to streamline patient interactions and boost efficiency and revenue. Its goal is to improve patient outcomes and satisfaction while increasing referrals and revenue through an end-to-end, integrated workflow.

Company Size

51-200

Company Stage

Series C

Total Funding

$155.7M

Headquarters

San Francisco, California

Founded

2015

Simplify Jobs

Simplify's Take

What believers are saying

  • 39% contracted ARR growth in 2026 drives $100M revenue serving 1,400 health systems.
  • UAMS partnership saves hundreds of contact center hours monthly via AI automation.
  • Puneet Arora as CGO targets 160M patients across 1,300+ systems by end-2026.

What critics are saying

  • Epic's native AI MyChart module obsoletes Luma integrations for 40% users within 6-12 months.
  • Phreesia erodes Luma's intake market with superior mobile check-in in 2,000+ locations.
  • HHS OCR fines Luma $15M for SMS HIPAA violations, halting AI features in 12-18 months.

What makes Luma Health unique

  • Luma Health's Patient Success Platform integrates with over 80 EHRs including Oracle Health across all domains.
  • Spark AI core automates end-to-end workflows from patient access to payments, saving 2.5M staff hours.
  • Acquisition of Tonic Health enhances AI-native intake and follow-up for 100M patients.

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Benefits

Health Insurance

Unlimited Paid Time Off

Wellness Program

401(k) Company Match

Company Equity

Growth & Insights and Company News

Headcount

6 month growth

1%

1 year growth

0%

2 year growth

3%
PR Newswire
Mar 31st, 2026
Luma and UAMS to present autonomous AI patient access at Becker's Annual Meeting

Luma Health will showcase its operational AI platform at the Becker's Healthcare Annual Meeting in Chicago. Michelle Winfield-Hanrahan, Chief Clinical Access Officer at the University of Arkansas for Medical Sciences, will present alongside Luma's president and co-founder Aditya Bansod on autonomous patient access workflows. UAMS has partnered with Luma to implement AI automation that saves hundreds of hours monthly in its contact centre and reduces patient wait times. The session will cover practical guidance for Epic health systems evaluating AI vendors. At booth 212, Luma will demonstrate operational AI applications including automated care gap outreach, AI-powered specialty advertising, end-to-end referral management and conversational appointment scheduling. The San Francisco-based company serves over 1,000 healthcare organisations supporting more than 100 million patients across the US, Canada, UK and Caribbean.

PR Newswire
Mar 26th, 2026
Luma Health appoints Puneet Arora as CGO to serve 160M patients across 1,300+ health systems by 2026

Luma Health has appointed Puneet Arora as Chief Growth Officer following 39% contracted annual recurring revenue growth in 2026. The company aims to serve over 160 million patients across 1,300-plus health systems by the end of 2026. Arora brings over 30 years of experience scaling SaaS and AI organisations. His background includes helping Salesforce grow threefold to over $1 billion in revenue, doubling 8x8's revenues from $150 million to $300 million as head of global sales, and taking multiple venture-backed companies from startup to IPO. Luma Health's operational AI platform automates healthcare workflows to reduce administrative burden and improve patient care. The company currently serves more than 1,000 healthcare organisations and supports over 100 million patients. Upcoming product releases include AI-powered prior authorisation automation and automated care gap identification.

PR Newswire
Feb 18th, 2026
Luma Health's operational AI platform saves 2.5M staff hours across 50+ US health systems

Luma Health has deployed its Operational AI platform across 50-plus health systems, saving over 2 million staff hours in 2025. The San Francisco-based company's platform, powered by its Spark AI core, executes healthcare workflows end-to-end across patient access, engagement, intake and payments. The platform has handled 350,000-plus care-related tasks and powers hundreds of agentic workflows. Key capabilities include intelligent fax processing, order orchestration and omnichannel patient communication. At Sun River Health, Luma's Conversational Agent reduced call abandonment by over one-third and cut average answer times by 75%. Luma's 2026 roadmap includes outbound conversational coordination, prior authorisation management and an AI workflow builder. The company serves over 1,000 healthcare organisations supporting 100 million patients across the US, Canada, UK and Caribbean.

PR Newswire
Jan 29th, 2026
Luma Health appoints Michael Chou as SVP of product to advance operational AI platform

Luma Health, an AI-native healthcare operations platform, has appointed Michael Chou as Senior Vice President of Product. Chou, an early investor and long-time advisor to the company, will lead AI innovation and product development to address operational challenges in healthcare. Chou brings extensive experience building enterprise software solutions, including senior product roles at Salesforce, where he led its fastest-growing product. He also served as Chief Product Officer at BuildOps, helping it achieve unicorn status, and held VP positions at Okta and Convex. In his new role, Chou will focus on expanding Luma's Spark platform, which automates healthcare workflows from patient access to appointment readiness and financial operations. San Francisco-based Luma serves over 1,000 healthcare organisations and supports more than 100 million patients globally.

PR Newswire
Nov 12th, 2025
Luma Acquires Tonic Health, Expands Reach

Luma Health has acquired Tonic Health from R1 to enhance its patient intake and follow-up capabilities. This acquisition supports Luma's mission to simplify healthcare access and reduce staff workload through its AI-native platform. Luma now serves over 1,000 health systems, including more than 15 top U.S. academic medical centers, and reaches 100 million patients across the U.S., U.K., Canada, and the Caribbean.

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