Quality Assurance Manager

Custom Castings is a member of the Nordstern Group of Companies, which also includes Protek Surface Technologies, Forte Tooling Technologies, and Sure Cast Aluminum Foundry. We are an integrated, single-source solutions provider delivering consistent, high-quality aluminum permanent mold castings to our customers.

We are currently seeking a reliable and hardworking Quality Assurance Manager to join our team in a fast-paced manufacturing environment.

Why Join Custom Castings?
What makes us a Great Place to Work? Our people and our culture matter! We are committed to fostering a diverse, inclusive, and respectful workplace where values are recognized. We also offer a strong total rewards package, including:

• • $2000 hiring bonus
  • Competitive Salary
  • 4 days/week, 10 hours/day 
  • Off-shift premiums
  • Paid lunch and coffee breaks
  • Absent Time Paid hours
  • Full benefits package including RRSP matching
  • Comprehensive training program
  • Opportunities for career advancement
  • Work boots and Safety Glasses reimbursement
  • Continuous Improvement culture with employee rewards
  • Active Social Committee

The successful candidate will work with personnel to maintain an acceptable level of quality of product shipped to Custom Castings’ customers and received from suppliers. This is accomplished by maintaining a structured yet flexible quality system as a tool used to meet or exceed customer requirements on a consistent basis.

Key Responsibilities:

• • Lead the Quality Assurance Department.
  • Overall management of the Quality Management System to ensure compliance with ISO and customer required standards.
  • Evaluate new and emerging technologies related to Materials Testing, Part Measurement and other processes applicable to Custom Castings and the Nordstern Group of Companies.
  • Coordinate activities and participate in reporting results of customer & 3rd party quality system audits.
  • Main point of contact for all internal & external customer issues related to product quality, including RCS, Corrective Actions and follow up activities.
  • Identify relevant training needs and opportunities.
  • Manage all QA Lab activities to ensure product and process conformance.
  • Support Engineering and Sales staff in New Job and Continuous Improvement activities.
  • Provide quality assurance & quality control support to Nordstern OpCo’s as required.
  • Conduct internal quality management system audits.
  • Manage declarations of compliance with required regulations (ROHS/REACH/PROP 65/etc.)
  • Provide support to Engineering for quoting/drawing interpretation/standard interpretations/material requirements.
  • Prepare required documentation for PPAP and production shipments.
  • Perform required FAI Activities.

What You Bring:

• • Post-secondary education in quality assurance, or engineering is preferred.
  • Experience managing ISO 9001 quality management systems and PPAP is required.
  • Experience with statistical methods is highly preferred.
  • Experience with CMM based inspection methods is an asset.
  • Managerial experience is an asset.
  • Hands-on / team-based problem-solving skills.
  • Proven ability to interpret drawings and perform manual inspection using common measuring tools. 
  • Comfortable using basic PC applications, including Microsoft Excel and Word, for data entry, documentation, and reporting.
  • Ability to communicate effectively with customers, suppliers, and internal teams.
  • Ability to occasionally lift up to 40 lbs and work in a manufacturing environment.
  • Ability to stand, walk, bend, and move around the production floor as required.