Income Assistance Coordinator

Term: Full-time, Term Contract (With possibility of extension.) 
Location: Seabird Island Band Office, Agassiz, BC 
Status: In Office

Schedule: Monday to Friday 8:30 - 4:00 pm.
Salary: $24.00 an hour

About Us:

Seabird Island is committed to creating culturally safe, inclusive workplaces grounded in Indigenous knowledge, values, and ways of being. We support a diverse range of teams across Seabird and are dedicated to fostering healthy workplaces, strong leadership, and meaningful employee experiences.

About the Role:

As the Income Assistance Coordinator, you will play a vital role in supporting the health, wellbeing, and self-determined success of Seabird Island community members. Working within a culturally safe, trauma-informed framework, you will guide individuals and families through income assistance programs, provide holistic case management, promote financial literacy, and connect clients to meaningful supports, training, and employment opportunities. This is an opportunity to make a lasting impact by helping community members build stability, independence, and brighter futures while honoring Indigenous values, traditions, and ways of being.

Key Responsibilities:

• Conduct intake assessments and determine eligibility for Income Assistance and related support programs.
• Provide culturally safe, trauma-informed case management and client support services.
• Assist clients with budgeting, financial literacy, and planning for long-term financial stability.
• Connect clients to health, wellness, housing, training, employment, and community resources.
• Maintain accurate, confidential client records, case notes, and program documentation.
• Monitor program compliance and ensure adherence to ISC requirements and privacy standards.
• Prepare reports, track program outcomes, and support budget and funding administration.
• Collaborate with internal departments and external partners to coordinate client supports.
• Support clients in achieving education, training, and employment goals.
• Coordinate the Traditional Food Bank and other community support initiatives.
• Identify service gaps and contribute to continuous program improvement within the community.

*A full job description is available upon candidates request. 

About You:

You are a compassionate and culturally aware professional who is passionate about supporting people through life's challenges. You bring strong relationship-building skills, sound judgment, and the ability to navigate sensitive situations with empathy, respect, and confidentiality. Organized and detail-oriented, you can balance client support with program administration while maintaining accurate records and compliance standards. Most importantly, you are committed to empowering Indigenous individuals and families through strengths-based, client-centered service.

Qualifications & Experience

• A Diploma in Social Services or a related field. We also recognize and value cultural knowledge and experience gained through other forms of education and training, including teachings from Elders and Knowledge Keepers. 
• Formal education or training in social work, case management, Indigenous governance, or a related f ield. Other forms of post-secondary education and training, including teachings from Elders and Knowledge Keepers, will be considered. 
• At least 5 years of relevant experience working within Indigenous communities, focusing on income assistance, social services, or community wellness. 
• Experience working with Indigenous communities and understanding of Indigenous cultures, traditions, and contemporary issues. 

Assets

• Experience working in a non-profit, public sector, or First Nations environment.
• Experience supporting Indigenous communities through finance, accounting, or financial planning.
• Knowledge of First Nations cultures, traditions, and community dynamics.
• Understanding of culturally safe practices and Indigenous perspectives.
• Indigenous candidates are strongly encouraged to apply.

Why Work with Us:

We offer extended health and dental benefits, a pension plan with employer matching, paid vacation and sick time, professional development opportunities, and a collaborative team environment. Join an organization that values community, inclusion, cultural learning, and employee growth while making a meaningful impact across multiple organizations and communities.

How to Apply:

Please submit your resume and cover letter outlining your qualifications and experience through our careers page/Indeed Posting. Questions about this opportunity can be directed to [email protected]. Indigenous candidates are strongly encouraged to apply. Successful candidates must be able to meet all pre-employment screening requirements, including a Criminal Record Review Program Check.

We thank you for your interest. Only those selected for an interview will be contacted.