In PersonLocated 1 kilometer from Agassiz, British Columbia.
Social & Community ServicesCase Management & Advocacy
About the job
Requirements
A Social Services Worker Diploma or relevant background.
At least 3 years of experience working in the financial or social development field.
Computer literacy in Microsoft Office and other data-management programs.
Knowledge of basic budgeting and accounting principles.
A valid Class 5 British Columbia driver's license and a clean driver's abstract.
A satisfactory Criminal Record Check with Vulnerable Sector screening (CRRP).
Strong assessment, interviewing, and counseling skills.
Ability to communicate effectively both verbally and in writing.
Ability to build strong relationships with clients.
Ability to balance competing priorities and work under pressure.
Flexibility and attention to detail.
High professional and ethical standards.
Knowledge of First Nations family issues and ability to work with First Nations families.
Good organizational, time-management, and prioritization skills, including analytical and problem-solving skills.
Ability to work with confidential and sensitive information.
Familiarity with the Occupational Health & Safety Act and understanding of applicable fire regulations.
Proficiency with Microsoft Office 365, including Word, Excel, and Outlook.
Ability to adhere to an Oath of Confidentiality and Seabird Island Band policies and procedures.
Responsibilities
Receive social assistance applications and ensure all documentation is complete in accordance with the ISC policies and procedures manual before application approval.
Assess clients' needs, capabilities, and resources.
Help clients identify available resources and alternative means of support.
Assess client eligibility for the Special Needs Program, Children out of Parental Home (COPH), and the food bank.
Assist clients with disability forms as required.
Follow the ISC policies and procedures manual for all client applications.
Refer clients to other services as required.
Teach workshops on budgeting for utilities, rent, food, and household needs.
Maintain healthy professional boundaries with clients and promote client independence.
Identify service gaps and inform the Director.
Work with the employment team to develop programs and as a team member in the Health and Social Development Department.
Complete program forms promptly and professionally, maintain accurate client service records, and keep the filing system up to date.
Update the Manager or Director on community needs and concerns.
Submit a monthly narrative report of activities to the Manager or Director by the first Friday of each month for the previous month's activities.
Consult with the Manager or Director on work plans and services.
Submit monthly budget and development sheets to the finance department.
Prepare client repayment agreements (RPAs) and monitor and track them monthly.
Calculate, monitor, and track rent and utility payments.
Attend scheduled team meetings with ESD staff and other meetings as requested by the manager.
Follow ISC regulations and policies affecting delivery of the Social Assistance program.
Advocate for the rights and entitlements of Seabird Island Band members and community members.
Follow Seabird Island Band personnel policies and procedures.
Perform other duties or responsibilities assigned by the supervisor, manager, director, or executive director.
Desired Qualifications
Experience working with Indigenous communities and Social Assistance programs.
Strong understanding of finances, budgeting, event-operation budgeting, and proposal writing.
Knowledge of, respect for, and understanding of Stó:lō culture, history, traditions, and language.
Experience working with First Nations communities.
POSITION SUMMARY
The Income Assistant (IA) Coordinators primary goal is to improve the quality of life of Seabird Island Band Community members by assisting them Social Assistance program applications and seeking and seeking ways to empower clients to have choices in life.
SUCCESS PROFILE
What does it take to be successful working at Seabird Island? Check out the top traits we’re looking for and see if you have the right mix.
Interpersonally Effective: Creates and sustains positive working relationships.
Organized: Ability to process and organize electronic and paper documentation and information.
Personable: A collaborative attitude, participating in the planning, developing, extending services, and promoting effective strategies to encourage a positive Family Home environment
Effective Communicator: Demonstrates open, honest, and respectful written and verbal language.
Multitasker: The ability to balance competing priorities, meet deadlines, and to work under pressure with minimal supervision.
Leadership: Demonstrates leadership by creating vision and strategy, while upholding integrity and respect.
WORK THAT MATTERSDo you enjoy working as part of a team and are able to deliver individual results. You thrive in an environment, which allows you to make a high impact towards the future of a First Nations Community.
We are located 1 kilometer from Agassiz, BC on the beautiful Fraser River, 120 km east of Vancouver.
Benefits vary by job type, apply after a successful probationary period and are confirmed in the interview and hiring process.
Extended health and dental benefits,
Accrued vacation and sick time,
Pension plan with matching employer contributions,
Access to internal training programs, professional development and skill enhancement,
Collaboration with an interdisciplinary team,
Casual dress code
WHAT YOU'LL DO
Client Support:
Receive social assistance applications and ensure that all documentation is completed as per ISC policies and procedures manual, prior to application approval.
Assess client’s needs, capabilities and resources.
Assist clients to identify available resources and alternative means of support.
Assess client's eligibility for Special Needs Program, Children out of Parental Home COPH and food bank.
Assist client with disability form as required.
Adhere to ISC policies and procedures Manual for all client applications.
Make referrals to other client services as required.
Teach workshops on budgeting utilities, rent, food, household needs etc.
Maintain healthy professional boundaries with clients and promote client independence
Identify gaps in services and bring the information to the attention of the Director
Work in cooperation with employment team to develop programs
Work as a team member of the Health and Social Development Dept.
Administration – Client Records:
Complete program forms promptly and professionally
Maintain professional and accurate client service records.
Maintain an up to date filing system.
Update Manager/Director on community needs and concerns
Administration – Programming:
Submit monthly narrative report of activities to the Manager/Director, by the first Friday of each month for the previous month’s activities.
Consult with the Manager/Director on work plans and services.
Submit monthly budget and development sheets to finance department.
Prepare repayment agreements (RPAs) for clients and monitor and track RPAs monthly.
Calculate, monitor and track all rent and utility payments.
Attend scheduled team meetings with the ESD staff members and other meetings as requested by the manager.
General:
Follow within the guidelines and protocols of ISC regulations and policies that affect the delivery of the Social Assistance program.
Advocate for Seabird Island Band Members’ and Community members’ rights and entitlements
Be familiar with and adhere to the Seabird Island Band Personnel policies and procedures.
Other duties or responsibilities as assigned by your Supervisor, Manager, Director, or the ED.
WHAT YOU BRING
Education
Social Services Worker Diploma or background
Minimum of 3 years working in financial/social development field;
Computer literacy in MS Office and other data management computer programs;
Knowledge of basic budgeting and accounting principles;
Valid BC Driver’s License, Class 5 & clean Driver’s Abstract
Satisfactory Criminal Record Check with Vulnerable Sector - CRRP
Preferred
Experience with the Indigenous community and Social Assistance programs ;
Must have a strong understanding of finances, budgeting, event operation budgeting and proposal writing.
Knowledge, respect, and understanding of Stó: lō culture, history, traditions, and language is considered an asset
Experience working with First Nations community is considered an asset
Skills and abilities
Excellent assessment, interviewing and counseling skills
Ability to effectively communicate both verbally and in writing;
Ability to build strong relationship with clients
Ability to balance competing priorities and to work under pressure
Highly flexible, and detail-oriented;
High professional and ethical standards.
Knowledge of First Nations family issues and ability to work with First Nations families;
Good organizational, time management and prioritizing skills;
Excellent organizational skills, attention to detail, analytical and problem-solving skills.
Ability to work with confidential and sensitive information.
Familiarity with Occupational Health & Safety Act; understand and abide by applicable fire regulations.
Knowledge of the Stó:lō Nation culture, traditions, and language
Proficient computer skills including Microsoft Office 365 Suite (Word, Excel, and Outlook.
Excellent verbal and written communication skills
Ability to adhere to an Oath of Confidentiality agreement, Seabird Island Band Policies and Procedures
REPORTS TO: Executive Assistant to Director of Health & Social Development
PRE-EMPLOYMENT SCREENING
Employment is conditional upon completing pre-employment screening to ensure a safe and secure work environment in which staff, members, families, community, as well as resources, and assets are protected. All background checks, reference checks and criminal record checks are performed in accordance with SIB HR Policy, protecting the integrity and confidentiality of information gathered during the evaluation.
Seabird Island is an equal opportunity employer and encourages applications from all qualified individuals. Pursuant to S. 41 of the BC Human Rights code, preference may be given to Applicants of Indigenous, Métis, or Inuit heritage. We are interested in every qualified candidate who is eligible to work in Canada; however, we are not able to sponsor visas.
We thank you for your interest. Only those selected for an interview will be contacted.