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Fletcher Jones Automotive Group

Luxury car retailer offering financing

Delivery Specialist

Customer Education & TrainingConfirmed live in the last 24 hours
Full-timeBeverly Hills, CA, USAIn-person

About the Job

Requirements

  • Previous experience in a similar role.
  • A valid driver's license and a clean driving record.
  • Strong computer skills.

Responsibilities

  • Welcome guests with a warm, professional demeanor and create an exceptional first impression of the dealership.
  • Coordinate with Sales, Finance, Service, Parts, and Detail to ensure every vehicle is fully prepared for delivery.
  • Deliver a personalized vehicle orientation by demonstrating features, technology, safety systems, and connected services.
  • Assist guests with Bluetooth pairing, mobile apps, driver profiles, and personalized vehicle settings.
  • Review ownership benefits, warranty coverage, maintenance recommendations, and roadside assistance.
  • Follow up after delivery to answer questions, reinforce product knowledge, and support guest satisfaction.
  • Support the Sales team with vehicle demonstrations while maintaining accurate delivery documentation and records.
  • Support the Sales team with administrative tasks as needed.

About the Company

Fletcher Jones Automotive Group

Luxury car retailer offering financing

Fletcher Jones Automotive Group is a luxury automotive retailer in the United States. It sells new and pre-owned luxury vehicles from brands such as Mercedes-Benz, Audi, and Porsche, and backs these sales with financing, leasing, maintenance, and parts services. The group also runs a Business Development Center that handles online communications and concierge services like vehicle pickup and delivery and virtual test drives. What sets Fletcher Jones apart is its long family history and its guest-focused service model, which treats customers like five-star-hotel guests, along with a deliberate focus on core markets, strategic portfolio management, and a track record of operating premier luxury dealerships. Its goal is to provide a premium, seamless car-buying and ownership experience while expanding its presence in established luxury markets and maintaining high service standards.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Newport Beach, CA
Founded
1946

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