I

Indie Campers

Global RV rental platform and marketplace

Customer Service

Field SalesConfirmed live in the last 24 hours
Full-timeWarsaw, PolandIn-person

About the Job

Requirements

  • One to three years of experience in customer service, sales, hospitality, rental, or the automotive industry.
  • Strong communication skills and the ability to build customer relationships.
  • Ability to understand and explain technical campervan or vehicle systems.
  • A practical, flexible, solution-oriented approach under time pressure.
  • Good organization, attention to detail, and a proactive approach to lead or customer management.
  • A category B driver's license.
  • Knowledge of English is required.
  • Ability to stand, walk, and move around the base for extended periods during the day.
  • Ability to lift and carry light or moderately heavy items weighing 10–15 kg.
  • Willingness to work outdoors in varying weather conditions.
  • Flexibility to work weekends, holidays, and peak-season periods.
  • Ability to work calmly and professionally with customers experiencing different emotional states, including excitement, stress, or confusion.

Responsibilities

  • Conduct rental check-ins and check-outs and customer briefings, and provide ongoing support during rentals.
  • Respond empathetically to crises and resolve customer-experience issues.
  • Prepare and conduct campervan sales presentations, explain vehicle features and specifications, and match vehicles to individual customer needs.
  • Ensure smooth vehicle handovers and complete documentation.
  • Track leads, presentations, and follow-up activities in the customer relationship management system.
  • Convert rental customers into sales opportunities and support the RV Sales District and City Lead in achieving targets.
  • Maintain current knowledge of Indie Campers campervan models.
  • Demonstrate basic vehicle systems, including lighting and gas systems.
  • Troubleshoot issues and escalate them when needed.

Desired Qualifications

  • Experience using customer relationship management tools, rental systems, or digital sales software.
  • Knowledge of Polish.

About the Company

cb

Indie Campers

Global RV rental platform and marketplace

Indie Campers operates a global platform for RV rentals and road trips. It blends its own fleet of over 10,000 campervans and motorhomes with a peer-to-peer marketplace that lets private and professional hosts list vehicles, offering short-term rentals, long-term subscriptions, and vehicle sales across 100+ cities in Europe, North America, and Oceania. The platform is digital-first, enabling online booking and trip management, with the company’s own fleet offering features like one-way trips, 24/7 support, and inclusive bedding and cooking kits, while the marketplace enlarges vehicle availability. This hybrid model differentiates Indie Campers from competitors by combining owned inventory with a scalable P2P network to extend geographic reach and flexibility. The goal is to make road trips more accessible and personalized for travelers from over 180 countries by growing the fleet, expanding the marketplace, and broadening global coverage.

Company size
501-1,000
Company stage
Series B
Total funding
$78.8M
Headquarters
Lisbon, Portugal
Founded
2013

Recently Posted Jobs

Explore more opportunities at Indie Campers

See more jobs