Gestionnaire pôle accueil étudiants
About the job
- A Bac+2 education or equivalent professional experience.
- Fluency in English.
- Strong interpersonal skills and a service-oriented approach.
- Ability to handle varied work, remain organized, and work autonomously.
- Ability to work collaboratively as part of a team.
- Ability to adapt to an intercultural environment.
- Proficiency with office tools, including Microsoft Office, and information systems.
- Provide first-level information to students and redirect them when appropriate.
- Handle daily direct requests in person and through the telephone switchboard.
- Process requests received through the team’s shared email inboxes.
- Manage distribution of student cards.
- Update the Student Support online help resources.
- Participate in checks of information-system updates.
- Represent the reception unit at the service’s weekly meetings.
- Issue certificates required for students’ academic journeys.
- Respond to external reference-check requests.
- Update activity-monitoring dashboards.
- Document and update reception-unit procedures.
- Propose continuous improvements to the reception unit’s work.
About the company
Galileo Global Education operates an international higher-education group that offers programs in applied arts, design, communication, and management through a network of 54 schools across 91 campuses in 13 countries. Students enroll at partner schools and campuses where practical, career-oriented curricula, hands-on training, internships, and industry connections help prepare them for the workforce; tuition and related services fund these programs. The company differentiates itself with a broad international footprint and a portfolio of branded, prestigious institutions that deliver consistent curricula and documented job placement outcomes across multiple countries. Its goal is to provide accessible, career-focused higher education across creative and management fields by leveraging its international network to offer recognized credentials and strong post-graduation employment prospects.
Company Size
10,001+
Company Stage
Acquired
Total Funding
N/A
Headquarters
Paris, France
Founded
2007
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Simplify's Take
What believers are saying
- Fiscal 2025 revenue rose 12% to €1.42 billion, with EBITDA reaching €350 million.
- S&P expects fiscal 2026 EBITDA near €400 million, driven by international schools and efficiencies.
- June 2026 campus openings in Paris and Dakar strengthen student experience and recruiting momentum.
What critics are saying
- S&P flagged French enrollment weakness, apprenticeship reform pressure, and EM Lyon admission tightening in 2025.
- 2025 investigation alleged student overcharging, staff burnout, and profit pressure across Galileo schools.
- Dependence on tuition and France exposes Galileo to existential enrollment shocks if reputation erodes.
What makes Galileo Global Education unique
- Galileo owns 54 schools across 91 campuses, spanning 13 countries and multiple disciplines.
- Paris campus expansion and Bercy headquarters consolidation signal operational scale and brand reinforcement.
- AKAD acquisition and international schools diversify revenue beyond France’s weaker higher-education market.
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Benefits
- Health Insurance
- Meal Benefits
- Commuter Benefits