Business Applications Pre-Sales Solution Architect - State & Local Government

As a Presales Solution Architect you can expect to...

• Lead solutioning conversations that support HSO’s focus on AI-first business transformation, connecting Microsoft technologies, data, automation, and AI capabilities to the strategic priorities and modernization goals of public sector organizations.
• Develop tailored solution strategies, proposals, and presentations for state and local government, education, and nonprofit organizations, bringing together the right Microsoft capabilities based on each client’s environment, challenges, and desired outcomes.
• Partner closely with sales teams to understand client requirements, scope, procurement considerations, and business objectives; identify opportunities; and shape solutions that address immediate needs while supporting a longer-term transformation strategy.
• Bring solutions to life through discovery sessions, demonstrations, workshops, proof-of-concepts, and supporting materials that help clients envision how Microsoft technology and AI can transform the way they operate and serve their communities.
• Identify opportunities to apply AI, Copilot, intelligent automation, and data-driven capabilities to improve productivity, decision-making, service delivery, constituent and student experiences, and operational efficiency.
• Design solutions across the broader Microsoft ecosystem, bringing together Business Applications, Azure, Power Platform, data, automation, Copilot, and AI rather than approaching client challenges through a single product or platform.
• Engage stakeholders at every level, from architectural and solution scoping through technology and AI strategy, connecting proposed solutions to broader operational, financial, organizational, and modernization goals.
• Apply your understanding of public sector environments, including regulatory requirements, procurement processes, budget considerations, legacy technology, security, data, and organizational constraints, to develop practical and sustainable solution architectures.
• Collaborate with delivery and implementation teams to support a seamless transition from presales through project delivery, ensuring solution intent, assumptions, and client objectives are clearly understood.

You’re great at...

• Acting as a trusted advisor to clients and helping organizations determine how AI-first business transformation can translate into practical, measurable improvements in how they operate and deliver services.
• Understanding the priorities and complexities of state and local government, education, and nonprofit organizations and connecting technology to meaningful operational, financial, constituent, student, and community outcomes.
• Thinking beyond individual products and architecting solutions across the Microsoft ecosystem based on the client’s business priorities, existing technology, data environment, and transformation goals.
• Identifying meaningful use cases for AI, Copilot, automation, and data while helping clients understand where emerging technology can create real business value.
• Translating complex technical and AI concepts for technical and non-technical audiences while clearly communicating the business value of Microsoft solutions and HSO’s delivery capabilities.
• Navigating complex stakeholder environments and engaging effectively with technology leaders, finance and operational leaders, executive sponsors, program owners, and other decision-makers.
• Collaborating with clients, stakeholders, and internal teams to create high-quality solution proposals, architectural diagrams, demonstrations, presentations, and other presales materials.
• Assessing existing processes, legacy environments, data, business requirements, and modernization objectives to help design scalable, efficient, secure, and sustainable solutions.

Sound interesting? If so, you’ll have...

• A degree in Business, Computer Science, Engineering, Information Systems, Public Administration, or a related discipline, or equivalent education and professional experience.
• 5+ years of experience selling, consulting on, implementing, or architecting Microsoft Business Applications, cloud solutions, or related enterprise technology solutions.
• Experience working with public sector organizations, specifically state and local government, education, and/or nonprofit organizations, either directly or through consulting or technology services.
• Strong knowledge of the Microsoft ecosystem, with expertise in at least one core solution area and a broad understanding of how Microsoft Business Applications, Azure, Power Platform, data, automation, Copilot, and AI capabilities can work together to address client needs.
• Experience incorporating AI solutioning into client conversations, including identifying AI use cases and helping clients understand how Copilot, intelligent automation, data, and other AI-enabled capabilities can support broader business transformation.
• Strong understanding of public sector business and operational environments; experience with financial management, budgeting, procurement, grants, project accounting, asset management, or other public sector business processes is highly valuable.
• Excellent presentation, storytelling, discovery, and demonstration skills, with demonstrated ability to connect technical capabilities to client challenges and desired outcomes.
• Customer-facing consulting or presales experience engaging IT leaders, business and program owners, executive stakeholders, and end users.
• The ability to navigate complex organizations with multiple stakeholders, priorities, approval processes, and technology environments while thriving in a dynamic, entrepreneurial, and collaborative environment.
• Ability to travel 30% or more.

The Perks

We offer competitive pay with a performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment.

HSO is an Equal Opportunity Employer.