U

University of Rochester

Private research university in Rochester, NY

Medicaid Enrollment and Outreach Specialist 1

Case Management & AdvocacyPosted on Nov 10
Full-timeRochester, NY, USA$23.51 - $31.74In-person

About the Job

Requirements

  • A bachelor's degree and one year of relevant experience are required, or an equivalent combination of education and experience.
  • Specialized knowledge of Medicaid rules and regulations and New York State social service laws is preferred.
  • Must obtain NY State of Health Certified Application Counselor certification upon hire or within 30 days of hire.
  • Must provide and maintain a valid New York State Class 5 driver's license.

Responsibilities

  • Counsel, guide, advise, and provide outreach services to elderly, chronically ill, and high-risk self-pay acute care patients to secure Medicaid eligibility.
  • Share Medicaid knowledge by consulting with physicians, social workers, and other hospital staff who request assistance obtaining Medicaid coverage for their patients.
  • Provide outreach to patients referred by hospital staff through telephone contact and home visits for discharged or inpatient Strong Memorial Hospital patients who are unable or unwilling to obtain appropriate documentation for Medicaid eligibility examiners; this may include accompanying or representing patients at Department of Social Services eligibility interviews, case conferences, or fair hearings.
  • Assess Medicaid referrals for potential Medicaid approval and advise involved parties on an appropriate plan of action.
  • Prepare status reports for department management, including counseling documentation notes for individual patients.
  • Attend weekly meetings with the Social Work Discharge Consultation Team to advise on Medicaid issues and report case status for Strong Memorial Hospital patients awaiting discharge with home services or placement in a sub-acute care facility.
  • Maintain working relationships with professional staff at Strong Memorial Hospital, Department of Social Services representatives, and staff at community agencies that can assist with the Medicaid process.
  • Use judgment to determine whether a home visit poses a serious safety risk, keep co-workers informed of planned visits, and take appropriate safety precautions.
  • Attend Medicaid seminars and review New York State Department of Social Services literature to maintain knowledge of the Medicaid program.
  • Operate a motor vehicle to transport oneself and clients as necessary and follow appropriate safety precautions.

Desired Qualifications

  • Specialized knowledge of Medicaid rules and regulations and New York State social service laws.

About the Company

University of Rochester

Private research university in Rochester, NY

The University of Rochester is a research university with programs spanning the humanities, health care, business, education, music, engineering, and the sciences.

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