Transitions of Care Behavioral Health Social Work Case Manager - Bilingual – English/Spanish

Job Description

This role is a fully remote position. 

A bit about this role:

As a Transitions of Care (TOC ) Behavioral Health Social Worker, you will focus on Transitions of Care (TOC) support for Devoted members.  You will provide short term interventions to members in the process of being connected to community based behavioral health services, either because of an emerging need or following a hospitalization. The goal is to prevent avoidable emergency room/inpatient care and/or prevent readmission to the hospital.

The TOC team is dedicated to providing culturally competent care with a focus on equity and quality.  We pay close attention to our team culture, treating each other like family so we have the requisite resiliency to care for our members like family.

Required skills and experience: 

• Master’s degree in Social Work with an active license in any US state - LCSW, LMSW,  or comparable state clinical license. Willingness to gain additional state licenses.
• Minimum of 5 years experience in the behavioral health or care management fields
• Bilingual in English and Spanish
• Competent performing comprehensive psychosocial assessments over video and phone
• Able to independently manage a fully remote work schedule, M-F, 8:30am-5:00pm CST or PST

Desired skills and experience: 

• Experience in Geriatric BH or the health insurance industry (Medicare Advantage is a big plus)

Your Responsibilities will include: 

• Performing comprehensive psychosocial assessments via phone/video with members and caregivers
• Conduct clinical social work interventions to maximize the effectiveness of the program including: brief therapeutic interventions, assistance in navigating family/support issues, assessing and intervening on social determinants of health, completing safety assessments
• Interdisciplinary collaboration with teammates (including clinicians, nurses, and care coordinators) to ensure cohesive, patient-centered care for high-needs patients
• Ability to clinically identify and escalate complex members to the BH Medical Director for consultation
• Actively participate in team huddles, panel reviews, interdisciplinary team rounds, and program/role growth and development 
• Document all clinical interactions in the electronic health record

Salary Range:  $55,000 - $79,000 / year

The pay range listed for this position is the range the organization reasonably and in good faith expects to pay for this position at the time of the posting. Once the interview process begins, your talent partner will provide additional information on the compensation for the role, along with additional information on our total rewards package. The actual base salary offered will depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

Our Total Rewards package includes:

• Employer sponsored health, dental and vision plan with low or no premium

• Generous paid time off

• $100 monthly mobile or internet stipend

• Stock options for all employees

• Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles

• Parental leave program

• 401K program

• And more....

*Our total rewards package is for full time employees only. Intern and Contract positions are not eligible.

Founded in 2017, Devoted Health is on a mission to dramatically improve the health and well-being of older Americans by caring for everyone like they are family, and that includes our employees. Our robust and seamlessly integrated care platform merges advanced data and AI access with world-class clinical and service experiences to create a member experience that is unlike the industry norm. To continue building upon our mission, we want to bring together those who share our values, embrace change and advancement, and are enthusiastic about where we're going — all the while bringing their own unique qualities, experiences, and expertise, in hopes of further changing the healthcare experience.

Devoted is an equal opportunity employer. We are committed to a safe and supportive work environment in which all employees have the opportunity to participate and contribute to the success of the business. We value diversity and collaboration. Individuals are respected for their skills, experience, and unique perspectives. This commitment is embodied in Devoted’s Code of Conduct, our company values and the way we do business.

As an Equal Opportunity Employer, the Company does not discriminate on the basis of race, color, religion, sex, pregnancy status, marital status, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.