Information Security Professional 2

University Operations:

The University Operations division at UCF is committed to creating a supportive and welcoming environment for our faculty, staff, students, and the broader community. We take pride in delivering exceptional service, sharing our expertise, and upholding the highest standards to ensure a world-class campus experience. 

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The Opportunity:

University Operations is seeking to hire two Information Security Professional IIs support UCF's Identity Governance and Access Management (IGA/IAM) program. The Information Security Professional II administers, monitors, and improves identity lifecycle and access management processes for enterprise systems and institutional users. The role performs operational and technical work related to identity provisioning, access governance, role-based access control, privileged access management, compliance activities, reporting, documentation, stakeholder support, and identity security operations. The position supports students, faculty, staff, researchers, guests, affiliates, sponsored accounts, privileged accounts, and enterprise applications. Working closely with campus stakeholders, application owners, distributed IT teams, and information security partners, this role helps ensure access is appropriately granted, reviewed, documented, and removed when no longer required. The position also supports audit readiness, compliance initiatives, process improvement efforts, and operational continuity through backup support of other Identity Governance and Access Management functions.

Responsibilities:

Identity Lifecycle Management

• Manage identity lifecycle activities for students, faculty, staff, researchers, guests, affiliates, and sponsored accounts.
• Perform provisioning, de-provisioning, account updates, affiliation changes, and reconciliation activities.
• Ensure identity processes are completed accurately and securely in accordance with university policies and procedures.
• Monitor identity lifecycle operations across university systems.

Access Management & Authorization Support

• Review, process, and support access requests for enterprise applications and services.
• Apply established access models, business rules, approval workflows, and authorization procedures.
• Assist users and business units with access-related requests and troubleshooting.
• Collaborate with campus partners and technical teams to resolve access-related issues.

Role-Based Access Control (RBAC)

• Maintain RBAC structures, entitlement mappings, and access assignment processes.
• Support updates, testing, documentation, and improvement of authorization frameworks.
• Partner with business and technical teams to resolve access-control issues.

Access Governance, Reviews, Audits, and Compliance

• Coordinate periodic user access reviews, entitlement validation, and access certification activities.
• Support audit requests, internal reviews, third-party assessments, and compliance evaluations.
• Collect, validate, and maintain access records, documentation, and evidence.
• Identify access discrepancies, track remediation efforts, and prepare reports supporting audit and compliance requirements.
• Contribute to security documentation, including plans of action and milestones (POA&Ms) and related compliance artifacts.

Guest, Affiliate, and Sponsored Account Administration

• Administer guest, affiliate, and sponsored account processes from onboarding through de-provisioning.
• Validate sponsorships, manage renewals and expirations, and ensure access aligns with business needs and institutional policies.

Privileged and Machine Identity Governance

• Support governance of privileged accounts, administrative accounts, service accounts, service principals, application registrations, and other machine identities.
• Maintain inventories, conduct periodic reviews, track exceptions and remediation activities, and support control validation efforts.
• Help ensure privileged access processes remain documented, controlled, and auditable.

Stakeholder Support and Collaboration

• Provide support to university stakeholders, application owners, distributed IT teams, and information security partners.
• Deliver responsive customer service and issue resolution.
• Escalate complex governance, technical, security, or risk-related matters as appropriate.
• Serve as backup support for other Identity Governance and Access Management functions.

Documentation and Process Improvement

• Develop and maintain standard operating procedures, work instructions, knowledge articles, and process documentation.
• Ensure documentation remains accurate, consistent, and audit-ready.
• Identify opportunities to improve efficiency, strengthen controls, reduce manual effort, and enhance user experience.
• Promote operational efficiency, knowledge sharing, and service continuity.

Reporting and Data Analysis

• Prepare and maintain identity and access management reports.
• Conduct data quality reviews, reconciliations, and access trend analysis.
• Protect sensitive identity, access, and security information while supporting management reporting needs.

Minimum Qualifications:

Bachelor’s degree and 2 years of relevant experience; or High School Diploma (or equivalent) and 6 years of relevant work experience in lieu of degree; or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).

Preferred Qualifications:

• Experience with Identity Governance and Administration (IGA) or Identity and Access Management (IAM) platforms.
• Knowledge of identity lifecycle management, provisioning, and de-provisioning processes.
• Experience supporting role-based access control (RBAC) and access governance practices.
• Familiarity with privileged access management concepts and controls.
• Experience supporting audits, compliance reviews, and access certifications.
• Strong analytical, problem-solving, and documentation skills.
• Ability to communicate effectively with technical and non-technical stakeholders.
• Experience working in higher education or other complex enterprise environments.

Special Instructions to the Applicants:

Position requires a valid Class E driver’s license. This position may involve driving to various locations on and off campus to conduct University business.

The anticipated salary range for this position is $64,518 - $80,000. The final salary will be determined based on the candidate's qualifications, experience, and internal equity considerations.

All applicants must be authorized to work for any U.S. employer. Visa sponsorship is not available for this position, and the university cannot accommodate H‑1B transfers or employment-based visa processing for individuals currently sponsored by another employer.

This role requires the successful candidate to work on-site at UCF as their primary work location. On-site presence is an essential function of this role.

UCF is seeking to fill multiple roles. Candidates for this job posting will be considered for additional Information Security Professional II vacancies in this department.

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you’ll play an integral role at one of the most impactful universities in the country. You’ll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 12 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you’ll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills, and you’ll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks! UCF offers:

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program
• Paid time off, including annual and sick time off and paid holidays
• Retirement savings options
• Employee discounts, including tickets to many Orlando attractions
• Education assistance
• And more…For more benefits information, view the UCF Employee Benefits Guide.

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitly stated on the job posting, it is UCF’s expectation that an employee of UCF will reside in Florida as of the date the employment begins.

Department

UCF IT Information Security Office

Work Schedule

Type of Appointment

Regular

Expected Salary

Negotiable

Job Posting End Date

11-19-2026-12-00-AM

The University of Central Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law.  The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.

As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.  

UCF is proud to be a smoke-free campus and an E-Verify employer. 

For general application or posting questions, please email [email protected].

If an accommodation due to a disability is needed to apply for this position, please email [email protected].