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Orenda

Develops and deploys battery storage systems.

Asset Management Manager

Operations & LogisticsConfirmed live in the last 24 hours
Full-timeBrooklyn, NY, USA

About the Job

Requirements

  • A bachelor's degree in electrical engineering, engineering technology, or a related field, or a bachelor's degree in engineering, operations management, or a related field; an equivalent qualification through progressive control room and operations center leadership is also accepted.
  • At least 5 years of experience in control room or operations center environments, including at least 2 years leading a shift, desk, or team and owning the response.
  • Practical alarm-management experience, including owning or materially improving an alarm philosophy, severity structure, or response playbooks and defending those choices.
  • Demonstrated incident-command composure, with experience running live events end to end through triage, dispatch, escalation, communication, and after-action review.
  • A track record of vendor or platform accountability, enforcing service-level agreements using independent data rather than accepting self-reported performance.
  • Analytics fluency, including building and interpreting dashboards, reconciling data across systems, and producing actionable performance reporting for leadership.
  • Vigilance in designing alarm philosophy and operating rhythms to catch anomalies without assuming the vendor has detected them.
  • Ability to make timely, well-reasoned decisions during live events, log decisions, and identify when to escalate.
  • Ability to run a 24/7 operation through a vendor while retaining ownership, and to build consistent shift procedures, handoffs, and playbooks.
  • Ability to communicate clearly in writing and in person, producing concise event narratives and performance reports for leadership and communicating credibly with desk operators, grid operators, and executives.
  • Ability to work effectively across departments and build working relationships with the NOC vendor, utility grid operators, and Asset Technology while protecting the company's interests.
  • Ownership of monitoring and revenue outcomes, and ability to hold vendors and the optimizer accountable using independent data without being adversarial.

Responsibilities

  • Own 24/7 fleet monitoring and remote triage through the outsourced NOC vendor, including alarm philosophy, severity-matrix adoption, response playbooks, and escalation paths.
  • Establish and operate the in-house daytime desk for business-hours monitoring and triage, daily vendor handoffs, and independent verification of vendor performance through a discrepancy log.
  • Dispatch Site Operations and OEMs/vendors, escalate engineering issues to the Principal Engineer, and own work-order and service-ticket flow using the CMMS.
  • Serve as the 24/7 real-time operational point of contact for utility grid operators and continuously verify that every asset follows its automated dispatch schedule.
  • Maintain the official system-of-record event log for alarms, actions, dispatches, and grid-operator communications.
  • Own the fleet's inbound call line and route site calls, including calls from FDNY and other agencies, to the Central Operations team for triage, logging, and dispatch.
  • Own fleet operational data, ingest high-volume telemetry and market data, and produce summaries, reports, and dashboards for the department and leadership.
  • Operate the outsourced NOC and own the roadmap and in-house capability plan for bringing it in-house when fleet scale justifies it.
  • Coordinate with Construction and Development before handover so monitoring playbooks, alarm configuration, and dispatch are ready before each project comes online.
  • Begin with hands-on desk and analytics work, then build and lead the control-center and performance/markets teams until they perform nearly all the work.
  • Monitor degradation, including SOH and RTE, against warranty curves and assemble and transmit validated technical data packages to the Commercial Asset Manager for claim initiation; Asset Integrity supplies the root-cause analysis.
  • Provide revenue strategy, market intelligence, and operating constraints for the automated dispatch engine, and own the feedback loop into Orenda's asset technology platform.
  • Audit market revenue statements against Orenda's meter and telemetry data, conduct performance back-testing, and own the department's official performance dashboards.
  • Manage the NOC vendor commercially and operationally through data-based SLA scorecards, quarterly business reviews, joint drills, and fleet-scale insource-versus-vendor evaluation.
  • Build and lead the Central Operations team, hiring, training, and developing the Daytime Desk Operator and Performance & Markets Analyst.
  • Serve as the real-time operational point of contact for Con Edison and the NYISO, managing VDER/DLM event dispatch, telemetry, and grid-operator communications.
  • Coordinate with the three peer managers by dispatching the Site Operations Manager for on-site response and tracking work orders to closure; escalating complex technical events to the Principal Engineer and running the alarm playbooks they author; and assembling and transmitting validated warranty/performance data packages, revenue data, and reconciliation data to the Commercial Asset Manager.
  • Participate in an on-call rotation and work regularly at active sites across the five New York City boroughs.

Desired Qualifications

  • Exposure to NYISO, VDER, or DER market operations, including dispatch, settlements, or enrollment mechanics.
  • NERC certification at any level or familiarity with a NERC-CIP environment.
  • BESS or renewables fleet monitoring experience and depth with SCADA/EMS platforms.
  • Settlement audit or revenue-assurance experience.
  • Experience building or scaling a monitoring function, desk, or control room from scratch.

About the Company

Orenda

Develops and deploys battery storage systems.

Orenda Power develops and deploys battery storage systems for residential and commercial customers to store energy and stabilize power supply. Its systems use smart software to manage charging and discharging, ensuring reliable energy delivery and grid stability. Orenda differentiates itself through a global deployment model paired with local development, operating in 11 locations with a 50-engineer team and a proven track record of 35 million deployed instances and 100,000 customers. Its goal is to provide dependable clean energy at scale by offering proven storage technology, ongoing maintenance, and advisory services to help customers integrate storage into their energy systems.

Company size
1-10
Company stage
N/A
Total funding
$1.5M
Headquarters
New York City, New York
Founded
Not listed

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